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Crashes when accessing the settings

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  • IPopov50
    replied
    No, you can't rule it out. Virtual drive is emulator, not a stand-along drive. It mimicking your actual optical drive, uses same driver, channels and so on. The fact that you have that problem with both optical drive and emulator, confirms that your optical drive is a problem.
    Just a few days ago another member has a problem with drive accessing/communication, he refuses even to think that his drive is a problem - and after a few test and day of struggle he end up with confirmed faulty drive.

    Originally posted by Gummigutta View Post
    This is my conclusion.
    If the source only contains a main movie (one VTS) it crashes and it doesn't matter if the source is a virtual drive or a burned copy. So that should rule out optical drives or bad burns as the source of the issue.

    Leave a comment:


  • Gummigutta
    replied
    This is my conclusion.

    If I use a source with not only the main movie (a DVD with menus) on it, it works as it should. I can get it to work with -R and +R DL discs and original discs.

    If the source only contains a main movie (one VTS) it crashes and it doesn't matter if the source is a virtual drive or a burned copy. So that should rule out optical drives or bad burns as the source of the issue.

    So my question is now, can other members either mount an ISO or insert a burned copy of a main movie and also get it to crash?

    Leave a comment:


  • Gummigutta
    replied
    Originally posted by IPopov50 View Post
    OK, this sheds some light on your problem. There are two things you should do:
    (1) Make sure proper exemptions for DVDFab are set in your Comodo. It doesn't look like a cause, but to be on a safe side...

    (2) It seems, you optical drives' driver is to old for DVDFab 7. Please update your firmware and you should be OK.
    Comodo was turned off and it still crashed. So I doubt it's Comodo.

    All firmware + drives are up to date.

    Leave a comment:


  • IPopov50
    replied
    OK, this sheds some light on your problem. There are two things you should do:
    (1) Make sure proper exemptions for DVDFab are set in your Comodo. It doesn't look like a cause, but to be on a safe side...

    (2) It seems, you optical drives' driver is to old for DVDFab 7. Please update your firmware and you should be OK.

    Leave a comment:


  • Gummigutta
    replied
    Found something.

    If I use a commercial pressed DVD-ROM Movie disc it works as it should. If I either mount an DVD Movie ISO with DVDFab Virtual Drive or use a burned -R disc it crashes. In my previous examples I've used only main movie sources.

    Leave a comment:


  • Gummigutta
    replied
    Originally posted by CBR929 View Post
    Gummigutta
    Have you also tried turning off your anti spyware programs and see if any changes. Also while they are off reinstalling Fab and then turning back on?
    CBR929
    Still crashes. Using Comodo as firwall + antivirus.

    Leave a comment:


  • Gummigutta
    replied
    Originally posted by IPopov50 View Post
    You said that you are inserting disc and then start DVDFab. Please try other way around.
    Still crashes.

    Leave a comment:


  • Gummigutta
    replied
    Just tried with ver 6.2.2.0 and that one works.

    Leave a comment:


  • CBR929
    replied
    Gummigutta
    Have you also tried turning off your anti spyware programs and see if any changes. Also while they are off reinstalling Fab and then turning back on?
    CBR929

    Leave a comment:


  • IPopov50
    replied
    You said that you are inserting disc and then start DVDFab. Please try other way around.

    Leave a comment:


  • Gummigutta
    replied
    Originally posted by IPopov50 View Post
    OK, if insert the disc, not to start Fab, but attempt to play it, what happened?
    Inserting the DVD Movie disc and then just playing it with a software player is no problem.

    Leave a comment:


  • CBR929
    replied
    Gummigutta
    Not sure what (bug trap) is but found this in your attachment

    This error report was automatically generated
    by BugTrap for Win32 on Thursday, May 13, 2010 8:23:24 PM
    -->
    <report version="1">
    <platform>Win32</platform>
    <application>DVDFab</application>
    <version>7.0.5.5</version>
    <computer>DATOR</computer>
    <user>Gummigutta</user>
    <timestamp>129182558042220000</timestamp>
    <error>
    <what>ACCESS_VIOLATION</what>
    <process>
    <name>DVDFab.exe</name>

    Leave a comment:


  • IPopov50
    replied
    OK, if insert the disc, not to start Fab, but attempt to play it, what happened?

    Originally posted by Gummigutta View Post
    Installed, but not running (closed down).

    If I terminate the scan or insert a data disc I can still open the settings. But not if I use a DVD Movie as the source.

    Leave a comment:


  • Gummigutta
    replied
    Originally posted by CBR929 View Post
    Gummigutta
    How about resetting DMA, I have seen others with this after scanning it will crash.
    CBR929
    Didn't help.

    Originally posted by IPopov50 View Post
    Are you running DVDFab Passkey on a background by a chance? If so, desable and try again.
    Installed, but not running (closed down).

    If I terminate the scan or insert a data disc I can still open the settings. But not if I use a DVD Movie as the source.

    Leave a comment:


  • IPopov50
    replied
    Are you running DVDFab Passkey on a background by a chance? If so, desable and try again.

    Originally posted by Gummigutta View Post
    Running the computer as admin.

    Downloaded latest beta again.
    Right clicked on the .exe file and selected run as admin
    Ran the installation

    Same crash issue as before.

    Also tried to change the output to a DVD writer instead of folder. No luck.

    Leave a comment:

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