BD Ripper (3D Plus) Won't rip some blu-ray titles

[inj024]

I wish to backup my Blu-Ray movies to mkv, but the ripper won't work for some of the titles (I have the full version of blu-ray ripper). It starts just fine, but then stops at 0.14 % for one title, and 0.17 % for another. I've tried other titles in between, and those works just fine.

I've tried to use the blu-ray copy (main movie) to the hdd, and then rip from this copy. The same thing happens - stops at the same place. I left the one that stopped on 0.14 % for a few hours, but nothing more happened. There is no problem with playback from the disc.

What could be the problem?

[Editor's Note: Post the DVDFab internal log. Also, try the new Beta, v8.1.8.7]

[fengtao]

Please try DVDFab v8187 beta to see the result:

http://forum.dvdfab.com/showthread.php?goto=newpost&t=17753

Also, please post dvdfab_internal.log if it still has problem.

Thanks.

[inj024]

Thanks for the reply. I tried installing the beta, but haven't been able to test it. A problem which has been present for some time has worsened after installing the beta. When I start DVDfab, the blu-ray drive disappears. It works just fine after restarting the computer, I can play the movie etc. But when I start dvd-fab the drive disappears after a few seconds. I cannot find it in explorer, device manager etc. I tried "microsoft fix it", and most of the time it restores the drive (although it does not identify that a disc is present). In the report from "Fix it" it says that the drive "(...) was missing or disconnected".
When I then go to dvd fab and click on choose source, the drive disappears again.

It seems that this problem is only linked to dvdfab, as the drive works fine after I restart the computer (as long as I don't start dvdfab).

Also, this problem worsened after I bought the full version of dvd-fab (although that's probably coincidental).

What might be wrong?
And how do I find DVDfabs internal log?

[signals]

The log location varies with the version and setup of windows on your PC. The internal log file name is "dvdfab_internal.log", just use windows search in explorer to find it. You can open it with Notepad. The most recent entries will be at the end of the file.

Other software may be interfering with DVDFab's access to the drive. Also, try disabling autoplay in windows control panel. DVDFab should find the drive and open the disc without any intervention from the user. Make sure you are installing and running DVDFab As Administrator.

[inj024]

The disc drive had to be changed, so it works now. Although the problem in regard to ripping still persists (stops at 0.10% now). I've included information from the logfile below:


DVDFab 8.1.9.0 (2012/07/12 22:42:49)

0m 02.45s: GPUAccelerate: 12351
0m 02.46s: CUDA cap: 0
0m 02.46s: Support coreavc decode: 0
0m 02.46s: Graphics info: NVIDIA GeForce GT 330M : 2.20 : 1.2
0m 02.46s: Qt Translator file load success
0m 02.46s: import key file D:\ 1
0m 02.51s: Load config successful.
0m 02.71s: Init profile data driver sucessful.
0m 05.33s: Init GPU settings sucessful.
0m 05.33s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 1 filemover 1
0m 05.33s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
0m 05.65s: Config ExBar successful.
0m 05.65s: dvd2dvd have 8 elements.
0m 05.90s: dvd2mobile have 29 elements.
0m 06.88s: blu-ray2blu-ray have 4 elements.
0m 06.95s: blu-ray2mobile have 18 elements.
0m 07.55s: blu-ray23d have 7 elements.
0m 07.74s: blu-ray2dvd have 1 elements.
0m 07.78s: file2mobile have 28 elements.
0m 08.70s: file2dvd have 1 elements.
0m 08.72s: file2bluray have 1 elements.
0m 09.16s: Config work ui controls successful.
0m 09.35s: Init burn engine successful.
0m 09.44s: StartNotify successful.
0m 09.44s: opening drive D
0m 09.45s: got media type 15
0m 09.98s: got max lba 24397247
0m 10.60s: type Blu-ray BDMV
0m 10.60s: volume label WW
0m 11.06s: aacs 1 bd+ 1
0m 44.65s: Java protection is removed by StealthyClone anti-protection.
0m 44.87s: got discinfo
0m 45.03s: got bdmv
0m 45.03s: Vendor: Optiarc
0m 45.03s: Product: BD ROM BC-5500S4
0m 45.03s: Revision: 1.Va
0m 45.03s: Vendor specific: Oct06,2009
0m 45.03s: AACS version: 1
0m 45.03s: Number of concurrent AGIDs: 4
0m 45.03s: Supports bus encryption: NO
0m 45.03s: Supports binding nonce generation: YES
0m 45.03s: Supports Hybrid discs: NO
0m 45.03s: got agid 0
0m 45.06s: sent host cert chal
0m 45.06s: got drive cert chal
0m 45.06s: BEC 0
0m 45.06s: DRIVE_VENDOR 0x0002
0m 45.08s: got drive key
0m 45.59s: got host key signature
0m 45.59s: verified drive signature
0m 45.59s: verified host signature
0m 45.62s: sent host signature and key point
0m 45.63s: got bus key
0m 50.32s: got agid 0
0m 50.35s: sent host cert chal
0m 50.35s: got drive cert chal
0m 50.35s: BEC 0
0m 50.35s: DRIVE_VENDOR 0x0002
0m 50.37s: got drive key
0m 50.37s: got host key signature
0m 50.37s: verified drive signature
0m 50.38s: verified host signature
0m 50.42s: sent host signature and key point
0m 50.42s: got bus key
0m 50.43s: got volume id
0m 50.43s: got volume id mac
0m 50.43s: volume id is correct
0m 50.43s: got vid
0m 50.56s: blu-ray E6363BCA5681E2B03D4F5BB637A659D5B443CD77
0m 51.14s: cert BEE=0x00 same
0m 52.28s: D 34F3AD1C
0m 56.71s: got vuk
0m 56.71s: got fut
0m 57.44s: got unit key 7
0m 39.83s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it.
0m 47.42s: got extended bdinfo
0m 47.42s: opened blu-ray
0m 53.03s: WorkAttr::Init Start
0m 53.08s: WorkAttr::Init OK: mkv.remux
0m 25.80s: WorkAttr::Init Start
0m 25.85s: WorkAttr::Init OK: mkv.remux
0m 02.85s:


------ begin mobile work(1/1) ------


0m 02.85s: info: create config(5)
0m 02.85s: info: convert profile(mkv.remux)
0m 02.85s: info: bluray playlist(851),angle(0),chapter(1->45),3D(0)
0m 02.85s: info: streams((4113.1)(4352.1)(4354.1)(4359.1)(4608.16)( 4616.16)(4618.16)(4624.16))
0m 02.87s: info: subpicture preset(2), mode(10)
0m 02.87s: info: subpicture preset(2), mode(10)
0m 02.87s: info: subpicture preset(2), mode(10)
0m 02.87s: info: subpicture preset(2), mode(10)
0m 02.88s: subpicture(4608) mode(10)
0m 02.88s: info: processing source(01106.m2ts)
0m 21.19s: ------ cancel all mobile work -------

[dglidden]

I have this problem when trying to rip to M4V, but something I noticed is that the movie will rip just fine but without the subpictures on long movies, over 2 hours. And for Dances with Wolves, a 4.5 hour movie the process fails all together.