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    BD Ripper (3D Plus) Crash at 100% on a few Blu-ray discs

    Hello. I have been using DVDFab for a while, but have recently got a new NAS and now have the space to go through my blu-rays and make mkv copies for use with Plex and Raspbmc. So over the last month I've probably used DVDFab to make .mkv files of over 50 blu-rays using either the mkv.h264.audiocopy or mkv.h264.ac3 profiles.

    However 4 refuse to work/complete successfully. They appear to get to 100% and then DVDFab crashes. I've filled in a few crash form reports but not every time!

    A file of about the right size is left on the drive but is unplayable in VLC or WMP. When I attempt to open it in mkvmerge GUI it says that input file 'does not contain any tracks'.

    The dvdfab.internal.process.log shows the final error;

    error: filter name(509.01), type(128), id(14), get fatal exception
    terminate process
    error: filter name(509.01), type(128), id(14), get fatal exception

    The 4 discs that this happens with are;

    The Two Towers Extended UK, disc 1 & disc 2 (from the LOTR Extended Blu-ray boxset)
    Alien (from Alien Anthology boxset)
    Cloudy with a Chance of Meatballs

    Both Fellowship of the Ring and Return of the King discs from the same boxset worked OK, as did Aliens, Alien 3 & Alien Resurrection.

    I have tried with both the mkv.remux (Alien resulted in c23.8GB file), mkv.h264.ac3 and mkv.h264.audiocopy profiles. I am using ver 8.2.2.6. I currently have all the encoding options set to software (after some audio sync problems with Inception, which the forum recommended to resolve, which it did.)

    I used another bit of software to make a decrypted copy to hdd of one of the Two Towers disks, and then used this in DVDFab and the same thing happened, crash at 100%.

    Was able to make a copy of Alien using both the mp4.h264.aac and the avi.h264.ac3 profiles, so I have a work around for my needs I guess.

    Posting in case this is a bug. Other than using the other types of profile any thoughts on how to get these discs to mkv? Thanks in advance for any suggestions.
    Attached Files

    #2
    Found another one - Day Watch from the Night Watch/Day Watch blu-ray pack. Night Watch converted fine.

    Same error. No one, including any devs, have any idea what could be causing this then?

    DVDFab 8.2.2.6 (2013/01/05 19:16:12)

    0m 04.26s: GPUAccelerate: 451
    0m 04.26s: CUDA cap: 0
    0m 04.26s: Support coreavc decode: 0
    0m 04.26s: Graphics info: ATI Radeon HD 5700 Series : :
    0m 04.47s: Qt Translator file load success
    0m 04.66s: Load config successful.
    0m 07.52s: Init profile data driver sucessful.
    0m 16.65s: Init GPU settings sucessful.
    0m 16.67s: option dvd2dvd 1 dvd2mobile 0 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 0 filemover 0
    0m 16.68s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
    0m 17.29s: Config ExBar successful.
    0m 17.30s: dvd2dvd have 8 elements.
    0m 17.48s: dvd2mobile have 0 elements.
    0m 17.48s: blu-ray2blu-ray have 4 elements.
    0m 17.52s: blu-ray2mobile have 18 elements.
    0m 18.22s: blu-ray23d have 0 elements.
    0m 18.22s: blu-ray2dvd have 0 elements.
    0m 18.23s: file2mobile have 0 elements.
    0m 18.23s: file2dvd have 0 elements.
    0m 18.24s: file2bluray have 0 elements.
    0m 18.54s: Config work ui controls successful.
    0m 22.67s: Init burn engine successful.
    0m 23.52s: StartNotify successful.
    0m 23.53s: opening drive D
    0m 24.56s: opened i/o
    0m 24.57s: got media type 15
    0m 25.43s: got max lba 22728255
    0m 26.25s: got disc type 20
    0m 26.25s: type Blu-ray BDMV
    0m 26.25s: volume label DAY_WATCH_F6
    0m 26.30s: internal path D:/BDMV/
    0m 26.31s: aacs 1 bd+ 1
    0m 27.36s: got discinfo
    0m 27.48s: got bdmv
    0m 27.52s: Vendor: HL-DT-ST
    0m 27.52s: Product: BD-RE BH10LS30
    0m 27.52s: Revision: 1.00
    0m 27.52s: Vendor specific: 
    0m 27.52s: AACS version: 1
    0m 27.52s: Number of concurrent AGIDs: 1
    0m 27.53s: Supports bus encryption: NO
    0m 27.53s: Supports binding nonce generation: YES
    0m 27.53s: Supports Hybrid discs: NO
    0m 27.53s: got agid 0
    0m 27.55s: sent host cert chal
    0m 27.55s: got drive cert chal
    0m 27.55s: BEC 0
    0m 27.55s: DRIVE_VENDOR 0x0116
    0m 27.59s: got drive key
    0m 29.07s: got host key signature
    0m 29.08s: verified drive signature
    0m 29.08s: verified host signature
    0m 29.11s: sent host signature and key point
    0m 29.11s: got bus key
    0m 29.16s: got agid 0
    0m 29.18s: sent host cert chal
    0m 29.19s: got drive cert chal
    0m 29.19s: BEC 0
    0m 29.19s: DRIVE_VENDOR 0x0116
    0m 29.22s: got drive key
    0m 29.22s: got host key signature
    0m 29.22s: verified drive signature
    0m 29.22s: verified host signature
    0m 29.26s: sent host signature and key point
    0m 29.32s: got bus key
    0m 29.49s: got volume id
    0m 29.49s: got volume id mac
    0m 29.49s: volume id is correct
    0m 29.49s: got vid
    0m 29.58s: blu-ray 73886D08811073F45AD8C75012689097E17EBD3C
    0m 30.08s: cert BEE=0x00 same
    0m 32.38s: D FB96BB13
    0m 38.72s: got vuk
    0m 38.73s: got fut
    0m 39.06s: got unit key 1
    0m 58.97s: got extended bdinfo
    0m 58.98s: opened blu-ray
    1m 03.99s: WorkAttr::Init Start
    1m 04.05s: WorkAttr::Init OK: mkv.remux
    1m 14.50s: WorkAttr::Init Start
    1m 14.57s: WorkAttr::Init OK: mkv.h264.ac3

    ------ begin mobile work(1/1) ------


    2m 26.31s: info: create config(5)
    2m 26.32s: info: convert profile(mkv.h264.ac3)
    2m 26.32s: info: bluray playlist(16),angle(0),chapter(1->41),3D(0)
    2m 26.32s: info: streams((4113.2)(4352.2)(4608.16)(4609.16)(4610.16 ))
    2m 28.16s: info: set output video frame_rate(24000/1001)
    2m 28.16s: info: subpicture preset(2), mode(10)
    2m 28.17s: info: subpicture preset(2), mode(10)
    2m 28.17s: info: subpicture preset(2), mode(10)
    2m 28.17s: info: enable multi-thread software decoder
    2m 29.20s: info: h264_encode: encode param profile(2) level(41) bitrate(3180)
    2m 31.23s: subpicture(4608) mode(10)
    2m 33.26s: info: processing source(00012.m2ts)
    135m 57.29s: error: filter name(509.01), type(128), id(14), get fatal exception
    136m 03.87s: terminate process
    136m 07.17s: error: filter name(509.01), type(128), id(14), get fatal exception

    Comment


      #3
      Probably means that no developers have looked at it. No posts from other users may mean they have not experienced the problem. Which box set of LOTR are these discs from? (extended or theatrical versions?)
      Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
      Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

      Comment


        #4
        They're from the UK extended boxset. I guess it must be something specific to my set up - I did do some Googling and searching of the forum for the error, and didn't find much, so not sure what to do really, other than use a different profile/file type.

        Comment


          #5
          Just to say I am having this problem again with Resident Evil: Afterlife.

          DVDFab 8.2.2.6 (2013/04/28 01:41:11)

          0m 15.65s: GPUAccelerate: 451
          0m 24.30s: CUDA cap: 0
          0m 24.30s: Support coreavc decode: 0
          0m 24.31s: Graphics info: ATI Radeon HD 5700 Series : :
          0m 24.41s: Qt Translator file load success
          0m 24.77s: Load config successful.
          0m 27.22s: Init profile data driver sucessful.
          0m 42.39s: Init GPU settings sucessful.
          0m 42.40s: option dvd2dvd 1 dvd2mobile 0 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2dvd 1 file2bluray 1 file2mobile 0 filemover 0
          0m 42.41s: dvd2dvd:dvd2mobile:blu-ray2blu-ray:blu-ray2mobile:blu-ray23d:blu-ray2dvd:file2mobile:file2dvd:file2bluray:
          0m 42.90s: Config ExBar successful.
          0m 42.90s: dvd2dvd have 8 elements.
          0m 43.11s: dvd2mobile have 0 elements.
          0m 43.11s: blu-ray2blu-ray have 4 elements.
          0m 43.15s: blu-ray2mobile have 18 elements.
          0m 43.81s: blu-ray23d have 0 elements.
          0m 43.81s: blu-ray2dvd have 0 elements.
          0m 43.81s: file2mobile have 0 elements.
          0m 43.81s: file2dvd have 0 elements.
          0m 43.81s: file2bluray have 0 elements.
          0m 44.08s: Config work ui controls successful.
          0m 48.96s: Init burn engine successful.
          0m 49.45s: StartNotify successful.
          0m 49.46s: opening drive D
          0m 49.47s: opened i/o
          0m 49.48s: got media type 15
          0m 52.22s: got max lba 18194207
          0m 53.19s: got disc type 20
          0m 53.19s: type Blu-ray BDMV
          0m 53.19s: volume label RE_AFTERLIFE
          0m 53.23s: internal path D:/BDMV/
          0m 53.48s: aacs 1 bd+ 0
          0m 57.08s: Java protection is removed by StealthyClone anti-protection.
          0m 57.22s: got discinfo
          0m 57.50s: got bdmv
          0m 57.51s: Vendor: HL-DT-ST
          0m 57.51s: Product: BD-RE BH10LS30
          0m 57.51s: Revision: 1.00
          0m 57.51s: Vendor specific: 
          0m 57.51s: AACS version: 1
          0m 57.51s: Number of concurrent AGIDs: 1
          0m 57.52s: Supports bus encryption: NO
          0m 57.53s: Supports binding nonce generation: YES
          0m 57.53s: Supports Hybrid discs: NO
          0m 57.53s: got agid 0
          0m 57.55s: sent host cert chal
          0m 57.55s: got drive cert chal
          0m 57.55s: BEC 0
          0m 57.55s: DRIVE_VENDOR 0x0116
          0m 57.58s: got drive key
          0m 58.66s: got host key signature
          0m 58.66s: verified drive signature
          0m 58.66s: verified host signature
          0m 58.70s: sent host signature and key point
          0m 58.70s: got bus key
          0m 58.72s: got agid 0
          0m 58.74s: sent host cert chal
          0m 58.74s: got drive cert chal
          0m 58.75s: BEC 0
          0m 58.75s: DRIVE_VENDOR 0x0116
          0m 58.78s: got drive key
          0m 58.78s: got host key signature
          0m 58.79s: verified drive signature
          0m 58.79s: verified host signature
          0m 58.82s: sent host signature and key point
          0m 58.82s: got bus key
          0m 58.82s: got volume id
          0m 58.82s: got volume id mac
          0m 58.82s: volume id is correct
          0m 58.82s: got vid
          0m 58.93s: blu-ray FDE444849C46932F5E0541C16724A16AC3EBB608
          0m 59.40s: cert BEE=0x00 same
          1m 01.05s: D 88C0A067
          1m 01.06s: detected cinavia
          1m 01.07s: got vuk
          1m 01.07s: got unit key 4
          2m 18.84s: got extended bdinfo
          2m 18.85s: opened blu-ray
          3m 09.77s: WorkAttr::Init Start
          3m 09.84s: WorkAttr::Init OK: avi.xvid.mp3
          3m 27.54s: WorkAttr::Init Start
          3m 27.60s: WorkAttr::Init OK: mkv.remux
          3m 36.82s: WorkAttr::Init Start
          3m 36.89s: WorkAttr::Init OK: mkv.h264.ac3
          4m 41.71s:


          ------ begin mobile work(1/1) ------


          4m 41.71s: info: create config(5)
          4m 41.72s: info: convert profile(mkv.h264.ac3)
          4m 41.72s: info: bluray playlist(36),angle(0),chapter(1->16),3D(0)
          4m 41.72s: info: streams((4113.2)(4352.2)(4608.16)(4609.16)(4618.16 )(4621.16))
          4m 41.73s: info: set output video frame_rate(24000/1001)
          4m 41.75s: info: subpicture preset(2), mode(10)
          4m 41.75s: info: subpicture preset(2), mode(10)
          4m 41.75s: info: subpicture preset(2), mode(10)
          4m 41.75s: info: subpicture preset(2), mode(10)
          4m 41.76s: info: enable multi-thread software decoder
          4m 42.92s: info: h264_encode: encode param profile(2) level(41) bitrate(3097)
          4m 45.03s: subpicture(4608) mode(10)
          4m 47.06s: info: processing source(00011.m2ts)
          5m 13.77s: Analyze >> Find Forced Subtitle Stream! >> PID( 4608 ) - Language( English ) - First Time At( timestamp: 00:00:46:130 )
          90m 50.21s: error: filter name(509.01), type(128), id(14), get fatal exception
          90m 54.00s: terminate process
          90m 54.16s: error: filter name(509.01), type(128), id(14), get fatal exception

          Comment


            #6
            Try the newest version 9 (9.0.3.7) version 8 of Fab hasn't been updated in awhile.

            Comment


              #7
              There is a newer version of 8 available, version 8.2.2.8.
              How to post the internal log


              Things should be made as simple as possible, but no simpler.
              Albert Einstein

              Comment


                #8
                Originally posted by 90312 View Post
                There is a newer version of 8 available, version 8.2.2.8.
                I realised after posting and have downloaded and installed. I have manged to rip both RE: Afterlife and RE: Extinction now. However, I'm not sure if it was the version, or that this time I didn't try and bost the AC3 volume to 110%, as I finally managed Afterlife using 8.2.2.6, and Extinction using the 8.2.2.8.

                Still best to stay as current as I can. My finger did hover over the buy button for version 9 but without knowing for sure that it would fix it, I couldn't quite bring myself to break out the credit card. I'd rather upgrade to 9 when I'm not trying to fix a problem, as $140+ is a lot to spend if it doesn't fix the issue.

                Thanks.

                Comment


                  #9
                  If you have purchased version 8 you need not purchase version 9, it is a free upgrade. Do you have a licensed version of 8?
                  How to post the internal log


                  Things should be made as simple as possible, but no simpler.
                  Albert Einstein

                  Comment


                    #10
                    Oh cool, I didn't realise that - thought I was only licensed for version 8 updates. I have 3 components licenced, DVD-Copy, Blu-ray Copy and Blu-ray Ripper - though I've just noticed that the Blu-ray Copy is about to expire on 1st May 2013! The Blu-ray Ripper is valid through to Sept 2014.

                    Comment

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