Can't rip BluRay "GOLTZIUS & THE PELICAN COMPANY"

driversoft

Hi all,

I'm using the latest version of DVDFab9 and Win 8.1 (on an SSD, if that makes any difference). Attempts to rip Peter Greenaway's latest BluRay, "GOLTZIUS & THE PELICAN COMPANY" always fail at the same point in the log, with no further error information - cannot create MP4 file. Might this be because the ripping video destination path name (created by DVDFab9) contains spaces (it includes "/GOLTZIUS AND THE PELICAN COM"). If so, how do I avoid this, and if not so everything seems valid, so how do I further debug the problem?

signals

Please post the DVDFab internal log session from this disc.

driversoft

58m 20.73s: opening drive F
58m 20.73s: opened i/o
58m 20.74s: got media type 15
58m 20.93s: got max lba 23025407
58m 21.47s: Source manager:open source flag:1,1,1,1
58m 21.74s: got disc type 20
58m 21.74s: type Blu-ray BDMV
58m 21.74s: volume label GOLTZIUS AND THE PELICAN COMPA
58m 21.74s: DriveX msg: add media in driveX F.
58m 21.74s: DriveX msg: send open media msg to thread for driveX F.
58m 21.74s: Source manager:open source flag:1,1,1,1
58m 21.75s: Source manager: add source id 1.
58m 21.75s: bd set region ?
58m 21.76s: Source open status:DVD Yes, 2231-10-11
58m 21.76s: Source open status:BD Yes, 2231-10-11
58m 21.76s: bd set region ?
58m 21.76s: internal path F:/BDMV/
58m 21.77s: aacs 1 bd+ 0
58m 38.88s: got bdmv
58m 38.97s: movie name: GOLTZIUS AND THE PELICAN COMPA
58m 39.89s: got agid 0
58m 39.93s: sent host cert chal
58m 39.94s: got drive cert chal
58m 39.95s: BEC 1
58m 39.96s: DRIVE_VENDOR 0x0067
58m 39.99s: got drive key
58m 40.00s: got host key signature
58m 40.00s: verified drive signature
58m 40.01s: verified host signature
58m 40.04s: sent host signature and key point
58m 40.05s: got bus key
58m 40.06s: got volume id
58m 40.07s: got volume id mac
58m 40.07s: volume id is correct
58m 40.07s: got vid
58m 40.29s: blu-ray 94C5B540F5E197ED40C87BBD8DB741F88658DCEC
58m 40.90s: cert BEE=0x80 same
58m 45.44s: D 4097CCFD
58m 45.48s: got vuk
58m 45.49s: got agid 0
58m 45.53s: sent host cert chal
58m 45.54s: got drive cert chal
58m 45.54s: BEC 1
58m 45.54s: DRIVE_VENDOR 0x0067
58m 45.55s: AACS bus encryption is enabled
58m 45.58s: got drive key
58m 45.58s: got host key signature
58m 45.58s: verified drive signature
58m 45.59s: verified host signature
58m 45.61s: sent host signature and key point
58m 45.62s: got bus key
58m 45.62s: got data key
58m 46.15s: got unit key 1
58m 47.75s: bd set region A
58m 57.73s: bd set region B
59m 22.23s: got bdmv
59m 25.28s: got extended bdinfo
59m 25.28s: opened blu-ray
59m 25.30s: Source manager: open successful.
59m 26.08s: Work manager: create Converter work 4 with source 1 and uiinfo 1( title 1 ).
59m 32.90s: ========WorkAttr::SetSource=======
59m 32.90s: Source Video Size Original : 1920 x 1036
59m 32.91s: Source Video Size Display : 1920 x 1036
59m 32.91s: Source Video FPS : 24 / 1
59m 32.91s: Source Video Bitrate : 1200
59m 32.92s: Source Audio Bitrate : 0
59m 32.92s: Source Audio Channels : 6
59m 32.92s: Source Audio Volume : 100
59m 32.93s: Work Profile : 3D MP4
59m 33.04s: DataDriven:GetBitPixelConfig[h264] min=120.
59m 33.04s: DataDriven:GetBitPixelConfig[h264] max=200.
59m 33.05s: DataDriven:GetBitPixelConfig[h264] min=120.
59m 33.05s: DataDriven:GetBitPixelConfig[h264] max=200.
59m 33.06s: DataDriven:GetBitPixelConfig[h264] min=120.
59m 33.06s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 20.99s: Work manager: create Converter work 5 with source 1 and uiinfo 1( title 1 ).
60m 20.99s: ========WorkAttr::SetSource=======
60m 20.99s: Source Video Size Original : 1920 x 1036
60m 20.99s: Source Video Size Display : 1920 x 1036
60m 21.00s: Source Video FPS : 24 / 1
60m 21.00s: Source Video Bitrate : 1200
60m 21.00s: Source Audio Bitrate : 0
60m 21.00s: Source Audio Channels : 6
60m 21.00s: Source Audio Volume : 100
60m 21.00s: Work Profile : MP4
60m 21.01s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.01s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.02s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.03s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.03s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.03s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.04s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.04s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.05s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.05s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.06s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.07s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 21.07s: DataDriven:GetBitPixelConfig[h264] min=120.
60m 21.08s: DataDriven:GetBitPixelConfig[h264] max=200.
60m 28.07s: UILog:OnMsgToolbar_Start
60m 28.07s: UILog:Msg Start : ready start
60m 28.07s: UILog:Msg Start : start test run work
60m 28.08s: UILog:Msg Start : run work
60m 28.08s: UILog:Run current Work.
60m 28.08s: UILog:Begin work Converter.
60m 28.08s: UILog:Begin work copy or converter.
60m 28.08s: Start check Blu-ray Ripper (3D Plus) register status.
60m 28.09s: End check Blu-ray Ripper (3D Plus) register status: Enable
60m 28.09s: UILog:start running at thread.
60m 28.09s: UILog:return flag at start running at thread ok.
60m 28.10s: OPList at BD Converter : (4113.2),(4352.2),(4608.32)
60m 28.10s: Blu-ray Converter (3D Plus) check watermark flag: 0
60m 28.67s: ------------------ convert work begin(1/1) ------------------
60m 28.67s: start process
60m 28.68s: info: create config(bluray2video)
60m 28.68s: info: crop value after clone: left = 0 right= 0 top=22 bottom=22 enable=1 mode=1
60m 28.68s: info: use profile(MP4)
60m 28.68s: info: bluray playlist(1),angle(0),chapter(1->12),BDAV(no)
60m 28.69s: info: 3D working_mode(disable), 3D format(sbs_lef_right)
60m 28.69s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1000) interlace(0) duration(7027)sec opcode(compress)]
60m 28.69s: info: perset file config OK !
60m 28.69s: info: set output video frame_rate(24/1)
60m 28.69s: info: stream output Video(4113)[codec(h264) size(1920*1036) fps(24/1) interlace(0) bitrate(4774) duration(7027)sec]
60m 28.70s: info: stream input@ Audio(4352)[codec(dca) channels(6) sample(48000) bitrate(0) bitdepth(24) opcode(compress)]
60m 28.70s: info: stream output Audio(4352)[codec(aac) channels(6) sample(48000) bitrate(448000) bitdepth(16) opcode(compress)]
60m 28.70s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(remux)]
60m 28.71s: info: stream output SubPicture(4608)[codec(dvdsub) language(English)]
60m 28.71s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
60m 28.71s: UILog:MsgWork:WorkStatus_Start
60m 28.71s: CUDA GPU acceleration for video decoding enabled
60m 28.77s: info: h264_encode: encode param profile(1) level(40) bitrate(4774) crf(-1)
60m 29.79s: error: Work 1 failed, Error = control module_mux_mp4 module_mux_mp4 mp4_file_create_failed path - C:/Users/driver/DOCUME~1/DVDFab9/Video/GOLTZI~1/GOLTZIUS_AND_THE_PELICAN_COMPA.Title1.mp4

60m 29.80s: ------------------ convert work failed ------------------
60m 30.81s: UILog:MsgWork:current work finish : 2
60m 30.81s: UILog:Run Work to end.
61m 01.48s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.49s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.49s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.50s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.51s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.51s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.52s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.52s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.52s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.52s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.53s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.54s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.54s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.54s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.55s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.56s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.56s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.56s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.57s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.58s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.58s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.58s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.59s: DataDriven:GetBitPixelConfig[h264] min=120.
61m 01.59s: DataDriven:GetBitPixelConfig[h264] max=200.
61m 01.60s: Source manager:open source flag:1,1,1,1

Wilson.Wang

60m 29.79s: error: Work 1 failed, Error = control module_mux_mp4 module_mux_mp4 mp4_file_create_failed path - C:/Users/driver/DOCUME~1/DVDFab9/Video/GOLTZI~1/GOLTZIUS_AND_THE_PELICAN_COMPA.Title1.mp4

Please rename the output file name or change to another target path and then try again.

Wilson

driversoft

I tried unticking the "Save in subdirectory" option, but the error remains, and now reads:

755m 39.79s: info: h264_encode: encode param profile(1) level(40) bitrate(4774) crf(-1)
755m 40.83s: error: Work 1 failed, Error = control module_mux_mp4 module_mux_mp4 mp4_file_create_failed path - C:/Users/driver/DOCUME~1/DVDFab9/GOLTZIUS_AND_THE_PELICAN_COMPA.Title1.mp4

I see no other options to change the target file name itself, but it looks fine. What else can I try?

Nik_Simpson

Silly question, but how is the drive formatted, NTFS or FAT32?

driversoft

Thanks all - both C: (the Windows SSD) and G: (my 2 Tbyte hard drive) are NTFS. There's plenty of space on both. I've not yet figured out how to get DVDFab 9 to use a different target drive - it doesn't seem to pick up changes to the base TEMP directory in settings, and I can't see any other output directory configuration.

Changing the title (to simply GOLTZIUS) seems to start a rip successfully. I don't know what's wrong with the old, auto-generated title, however - it doesn't seem to break any rules, and the path length seems fine too.

90312

To change the target drive click this folder icon and browse to the drive of your choice, see attached:

driversoft

Cheers 90312. DVDFab always impresses me in the end.

90312

It will stay set until you change it and then it will appear in the drop down thereafter.

CBR929

[QUOTE=driversoft;168750]Changing the title (to simply GOLTZIUS) seems to start a rip successfully. I don't know what's wrong with the old, auto-generated title, however - it doesn't seem to break any rules, and the path length seems fine too.[/QUOTE]
Hi driversoft
DVDs can cause an error 400 which is a Transcoder error there are multiple reasons why this error may pop up ie. dirty disc, wrong path/illegal characters in path or file name itself, being this is a Blu-Ray maybe something was a miss in the file name as you have found out by changing it.
CBR929