No DTS-HD High Resolution audio

gorba8.9

I just noticed that I can't output DTS-HD High Resolution audio tracks with DVDFab Player 5 Ultra.

Which is kind of weird: every other audio format works, all the Dolbies, DTS-HD Master Audio, and DTS:X.

Mona

Hello,

What is your receiver? How do you connect it to PC, via HDMI or Optical?

Please go to Settings>Audio, please be sure to set audio passthrough and tick all the sub-options to try again.

If still have problem, please post Player 5 log files and a screenshot of the audio settings window.

Regards,
Mona

gorba8.9

[QUOTE=Mona]
What is your receiver?[/QUOTE]
It's a Denon X3200W, a 2015 model. But the DTS version updated about a month ago. Since then DTS-HDHR, and only DTS-HDHR, does not work anymore.

How do you connect it to PC, via HDMI or Optical?

HDMI of course, DTS-HDMA / DTS-HDHR is not possible via Optical.

Please go to Settings>Audio, please be sure to set audio passthrough and tick all the sub-options to try again.

Passthrough options are set.

If still have problem, please post Player 5 log files and a screenshot of the audio settings window.

I won't show my private logs in public, can I mail them to you?

Here is the screenshot:

gorba8.9

Sent you the private logs anyway.

Mona

Sent you the private logs anyway.
gorba8.9

Got the file, I have sent them to the developers.

Regards,
Mona

gorba8.9

A little reminder: there is still no DTS-HD HR audio with Fab Player 5.0.1.2.

Latest example is the Star Wars: The Last Jedi Blu-ray 3D, where the English audio track is DTS-HD HR 7.1.

Just in case you are not aware of the problem, this affects AV receivers with the newer DTS version.

Mig10

The same Problem i also have, i cant see film with optical output. I use the Realtek onboard card. I have connected with optical cable. Some versions of DVDFab Player 5 Ultra before it works.
I use Sony DP-RF6500 Headset. I also post my audio Settings.

gorba8.9

The same Problem i also have, i cant see film with optical output.

You don't have the same problem, you do not even have a HD capable receiver and/or connection.

errorflash

The Same! Pioneer SC-L-X901 with 11.1 Dolby Atmos, connection with HDMI on my HTPC with GTX1050 (newest nvidia driver, newest Win10 updates). AC3 Movies no Problem. DTS-HD, DTSX, Dolby Atmos Movies the the picture is stuttering and no Audio. In the moment is 5.0.1.2 doesn't start. I must use 5.0.1.0Beta to watch movies. I must deactivate Passtrough to watch in stereo.

errorflash

5.0.1.3 problem is still the same DTS-HD, Atmos ond other Soundformats not working

Mona

5.0.1.3 problem is still the same DTS-HD, Atmos ond other Soundformats not working
errorflash

Please post log file of player 5. If possible, please send us a short video as example for checking this sound issue. Thank you.

Regards,
Mona

gorba8.9

The Same! Pioneer SC-L-X901 with 11.1 Dolby Atmos, connection with HDMI on my HTPC with GTX1050 (newest nvidia driver, newest Win10 updates). AC3 Movies no Problem. DTS-HD, DTSX, Dolby Atmos Movies the the picture is stuttering and no Audio.
errorflash

You do not have the same problem. DTS-HDMA, DTS:X (based on DTS-HDMA), Dolby-TrueHD, DD+, and Dolby Atmos (based on Dolby-TrueHD, or DD+), they are working.

This topic is about that only DTS-HD High Resolution is not working. Because of the newer DTS version in new or firmware upgraded AV receivers.

jmr

I have dual monitor setup one 4k samsung and the other epson projector with player 5 i get no sound on the epson i am using hdmi and it works perfectly on the old player 3

Mona

I have dual monitor setup one 4k samsung and the other epson projector with player 5 i get no sound on the epson i am using hdmi and it works perfectly on the old player 3
jmr

Please wait for next build of Player 5 and try again. If still have problem, please start a new thread, and feedback with log file.

Thanks.

Mona

gorba8.9

Mona, back to the topic:

You wrote a PM that you could not reproduce the problem with the source you have.

You can use _any_ DTS-HD High-Resolution audio track for testing, if you can reproduce the problem depends on the DTS version of your AV-receiver.

There is a new DTS version around, on new AV-receivers, or some older receivers which have received a DTS-version update.

So I have no problems with DTS-HD HR on my old Denon, and did not have a problem with my newer Denon... before the firmware (DTS) update that is

Your developers can read more about it:

Here:

or here:

or here from the Kodi-guys:

The fix doesn't seem THAT complicated.

gorba8.9

[QUOTE=gorba8.9]
or here from the Kodi-guys:

https://forum.kodi.tv/showthread.php...13&pid=2739929[/QUOTE]
Don't know why the third link is not completely shown and does not work in your forum. It works in your message chat.

Anyway, here it is again, just remove the empty space behind "php?" and before "tid":
https://forum.kodi.tv/showthread.php? tid=332413&pid=2739929

skpManiac

I have just downloaded the trial version, looking for a decent 4K player that supports audio passthrough to my Atmos Amplifier, as it stands this player does NOT work. The option for TRUE HD is Greyed out (is that because I am on a trial version?) The passthrough dowa not work for DTS even though it is turned on, I get no red light on my AMP saying DTS, but if use PowerDVD the light comes on when playing DTS capable files.

I have quite a few other small issues with the player which I will post about in a new thread, and considering the price this software should be damn near perfect.

skpManiac

I have just downloaded the trial version, looking for a decent 4K player that supports audio pass-through to my Atmos Amplifier, as it stands this player does NOT work. The option for TRUE HD is Greyed out (is that because I am on a trial version?) The pass-through does not work for DTS even though it is turned on, I get no red light on my AMP saying DTS, but if use PowerDVD the light comes on when playing DTS capable files.

I have quite a few other small issues with the player which I will post about in a new thread, and considering the price this software should be damn near perfect.

gorba8.9

Because we don't have a forum moderation:

1. You posted your different issue twice.

2. Your different newbie issue is offtopic here.

This topic is about "No DTS-HD High Resolution audio":

There is a new DTS-version around. Certified DTS-HD equipment still passtrough DTS-HD HR correctly with the new DTS-version, like PowerDVD. While uncertified DTS-HD players, like DVDFab Media Player, don't. Until they fix it.

skpManiac

I posted here in a reply to your thread about DTS AUDIO not passing through, my 2nd post here was because the 1st post disappeared, as you can see, 4 min utes later, due to the way this forum works during moderation!
Just because I am new here do not assume that I am a "Newbie", I have been in the IT industry for over 25 years and own my own IT company! I am also a certified sound engineer and I am MS certified partner.
Just because you don't like me posting on your thread, you don't have to an idiot about it!