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Rip of Justice League (US) Won't Play

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  • FQs19
    replied
    Update:

    My problem is solved.
    I updated my Nvidia drivers to the latest
    398.11
    and using DVDFab 10.0.9.5 64bit, I'm able to use CUDA again.
    No issues with movie playback either.

    Leave a comment:


  • Mona
    replied
    Okay, thank you for the update.

    Leave a comment:


  • FQs19
    replied
    Originally posted by Mona View Post

    Hi FQs19,

    1. Please try to convert the movie to m2ts or ts.
    2. Playback with player like mpc-hc/potplayer to see the result.


    Regards,
    Mona
    I found the problem. It's the Nvidia drivers.
    I downgraded them to 388.71 and the ripper module works with every version of DVDFab including the 10.0.9.1beta.
    Even the new 2-Pass encoding with CUDA option works!
    Thank you for finally getting CUDA to work with 2-Pass.

    I see that Nvidia just released another set of drivers yesterday that includes 9.1 CUDA drivers. Whatever that is.

    I may try to update to both your new version of 10.0.9.2 and Nvidia's 397,64.
    I'll report back if there's still an issue between Nvidia and DVDFab.

    Thanks Mona

    Leave a comment:


  • Mona
    replied
    Originally posted by FQs19 View Post
    So I just ripped Justice League (2017) with 10.0.8.8 x64 in MKV.H265.10bit Software Only (No CUDA) using the latest Nvidia 397.31 driver and it worked!
    So I'm assuming the problem is with the Nvidia drivers.

    I'm going to update to the latest DVDFab version 10.0.9.1beta and try ripping with Software only, if that still works then I'll downgrade my Nvidia drivers to find the latest one that works with CUDA.

    Hopefully, either Nvidia come out with better drivers or DVDFab can come up with a solution for this problem.

    Thanks for the suggestions guys.
    Hi FQs19,

    1. Please try to convert the movie to m2ts or ts.
    2. Playback with player like mpc-hc/potplayer to see the result.


    Regards,
    Mona

    Leave a comment:


  • FQs19
    replied
    So I just ripped Justice League (2017) with 10.0.8.8 x64 in MKV.H265.10bit Software Only (No CUDA) using the latest Nvidia 397.31 driver and it worked!
    So I'm assuming the problem is with the Nvidia drivers.

    I'm going to update to the latest DVDFab version 10.0.9.1beta and try ripping with Software only, if that still works then I'll downgrade my Nvidia drivers to find the latest one that works with CUDA.

    Hopefully, either Nvidia come out with better drivers or DVDFab can come up with a solution for this problem.

    Thanks for the suggestions guys.
    Attached Files

    Leave a comment:


  • FQs19
    replied
    Originally posted by signals View Post
    I suspect the nvidia driver, I have quit updating them unless there is something I need in the changelog.
    May I ask, what Nvidia driver version are you using?

    Leave a comment:


  • signals
    replied
    I suspect the nvidia driver, I have quit updating them unless there is something I need in the changelog.

    Leave a comment:


  • FQs19
    replied
    Originally posted by october262 View Post
    do you get the same results if you click common settings - av codec - and switch everything to software
    restart dvdfab and retry justice league disc again ??
    I'll try that later tonight after work. Thanks.
    If that doesn't work, I'm just going to go back to a previous version.
    I tried going back to 10.0.8.8 but that only worked for 1 movie, then stopped outputting a playable file. But that could have been because it was a movie that doesn't exhibit this issue.

    I need a day off to go through the possibilities. I'm thinking it's either DVDFab version, recent movies(like 2017 & 2018 ones), CUDA, or Nvidia drivers.
    I'm just not understanding why I can copy the movie, but not convert and encode.
    I can rip using another program that outputs losslessly, then use DVDFab to convert to MKV.H265.10bit with no problems.
    I can't rip using DVDFab losslessly (either Passthrough or Copy Movie), then convert to MKV.H265.10bit. So I'm thinking it's a problem with DVDFab.
    Just need time to narrow it down.

    Leave a comment:


  • october262
    replied
    do you get the same results if you click common settings - av codec - and switch everything to software
    restart dvdfab and retry justice league disc again ??

    Leave a comment:


  • FQs19
    replied
    Updated to the 10.0.9.1 beta, issue remains.
    The only profile in Ripper that works is Passthrough.
    Copy>Main Movie also works.
    However, I don't use either of those. I only use Ripper with MKV.H265.

    I'm using a pc with Windows 10 Pro Version 1709 OS Build 16299.371
    and an Nvidia Geforce GTX1060 6gb videocard.

    Do you have any update on this issue?

    Leave a comment:


  • FQs19
    replied
    Originally posted by october262 View Post
    there's a new x64 beta version out - https://forum.dvdfab.cn/forum/softwa...ut-may-03-2018
    I did see that.
    I'll update after I hear back from Mona, in case she needs more info to fix the problem.

    Leave a comment:


  • october262
    replied
    there's a new x64 beta version out - https://forum.dvdfab.cn/forum/softwa...ut-may-03-2018

    Leave a comment:


  • FQs19
    replied
    Originally posted by Mona View Post
    Hi,

    Please use Copy-Main Movie mode to load one of the problematic disc as source, select one or two chapters to create a chapter copy, see if you will get the same playback problem, if so, please send us this chapter copy, so that we can test on our side, thank you.

    Regards,
    Mona
    So I just updated my Nvidia drivers to the latest, 397.31 and wiped DVDFab 10 cleanly.
    I installed 10.0.9.0 x64 again and Ripped chapter 2 of Justice League (2017) (US), which has been a problem title, twice.
    First, it was ripped as I usually do with MKV.H265.10bit High Quality Subtitles Direct Render to Video.
    Second, it was ripped as you asked. I used MKV Passthrough Subtitles Remuxed.
    Third, it was ripped using just MKV.H265 without 10bit, High Quality Subtitles Direct Render to Video.

    The First rip came out bad like previously. File is unknown. (The bottom file in the screenshot)
    The Second rip came out perfect. No issues playing the file. (The top file in the screenshot)
    The Third rip came out bad. File is unknown just like the 10bit rip.

    So I'm not sure where the problem lies. I hope you can figure it out, because I don't have the storage space to rip everything losslessly.

    I'm attaching a link to both the 10bit and Passthough files for you to view.
    If you need anything else for troubleshooting, please let me know.
    Thank you again.

    MKV.H265.10bit file


    MKV.Passthrough file



    Click image for larger version

Name:	DVDFab.JPG
Views:	430
Size:	17.5 KB
ID:	354001

    Leave a comment:


  • Mona
    replied
    Hi,

    Please use Copy-Main Movie mode to load one of the problematic disc as source, select one or two chapters to create a chapter copy, see if you will get the same playback problem, if so, please send us this chapter copy, so that we can test on our side, thank you.

    Regards,
    Mona

    Leave a comment:


  • FQs19
    replied
    So I've rolled-back to 10.0.8.8 and I'm not having any issues with creating a rip in MKV.H265.10bit.
    So it's definitely 10.0.9.0 that is the issue.

    I'm attaching files from the good rip I just did with 10.0.8.8.

    Here is the file info from Plex:
    <Media videoResolution="1080" id="5417" duration="6919371" bitrate="9398" width="1920" height="800" aspectRatio="2.35" audioChannels="6" audioCodec="dca-ma" videoCodec="hevc" container="mkv"videoFrameRate="24p" audioProfile="ma" videoProfile="main 10">
    <Part accessible="1" exists="1" id="5696" key="/library/parts/5696/1515696670/file.mkv" duration="6919371" file="P:\Plex Media\Movies\The Bourne Ultimatum (2007)\The Bourne Ultimatum (2007).mkv"size="8128263684" audioProfile="ma" container="mkv" videoProfile="main 10">
    <Stream id="9483" streamType="1" default="1" codec="hevc" index="0" bitrate="9398" bitDepth="10" chromaSubsampling="4:2:0" colorPrimaries="bt709" colorRange="tv" colorSpace="bt709" colorTrc="bt709"frameRate="23.976" height="800" level="120" profile="main 10" refFrames="1" width="1920"/>
    <Stream id="9484" streamType="2" selected="1" default="1" codec="dca" index="1" channels="6" bitrate="4208" language="English" languageCode="eng" audioChannelLayout="5.1(side)" bitDepth="24"profile="ma" samplingRate="48000"/>
    </Part>
    Attached Files

    Leave a comment:

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