2019.09.14-17:55:34: type Blu-ray BDMV
2019.09.14-17:55:34: volume label JOHN_WICK_3_PARABELLUM
2019.09.14-17:55:36: blu-ray 9B6FEFE244523C3F4E8F88AF9AFD4AA299195C94
Please open the original movie disc in Windows File Explorer, make a folder containing everything in the disc volume EXCEPT those .m2ts files under \...BDMV\Stream, zip it and upload it to our FTP site to help solve the issue. Please check PM for FTP info. Thanks.