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13.0.0.5 not keeping UI (user interface) settings

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    13.0.0.5 not keeping UI (user interface) settings

    Two UI issues on version 13 software:

    - First, is that the notification pop-up when closing the program, so that you either minimize or exit, will not save even though there is an option on that pop-up to "Do Not Show Again".
    Please fix.

    Click image for larger version

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    - Second, this issue is also present in version 12 and has been around for over a year. The issue is that the column widths inside DVDFab, whether it's in the Copy or the Ripper modules, will not save after setting them. I have to keep moving the column widths after every time I start DVDFab. It's getting very annoying. Please make it so these column widths are saved and remembered.
    The column widths I'm talking about are for Title, Runtime, Chapter, etc.

    Thank you.

    #2
    Hi,

    Thanks for your feedback, we will check it.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment


      #3
      Just to add to this: can an updated version retain the settings for "Play sound when event occurs" as I have to untick the box again every time I reload DVD13.

      Is it also possible to stop DVDFab13 defaulting to create a Copy of the disc each time I reload the program, as I only want use the Ripper module so have to remember each time to cancel the Copy.

      Comment


        #4
        Mona Wilson.Wang

        Version 13.0.0.7 is worse than 13.0.0.5 with regards to the UI issues.

        Serious question, does anyone there test your software?

        Now the whole program window moves on its own when switching tv sources.
        It also enlarges randomly after switching tv sources.
        It still won't remember column width sizes.
        And it still keeps asking if I want to Minimize or Exit after clicking on DO NOT ASK AGAIN.

        Can someone please fix this and then test the fixes before releasing.
        Thank you.
        Attached Files

        Comment


          #5
          Version 13.0.0,8 still has all the same issues except the Minimize or Exit popup is now fixed.



          Originally posted by FQs19 View Post
          Mona Wilson.Wang

          Version 13.0.0.7 is worse than 13.0.0.5 with regards to the UI issues.

          Serious question, does anyone there test your software?

          Now the whole program window moves on its own when switching tv sources.
          It also enlarges randomly after switching tv sources.
          It still won't remember column width sizes.
          And it still keeps asking if I want to Minimize or Exit after clicking on DO NOT ASK AGAIN.

          Can someone please fix this and then test the fixes before releasing.
          Thank you.

          Comment


            #6
            Now the whole program window moves on its own when switching tv sources.
            It also enlarges randomly after switching tv sources.​
            About this part, could you please repeat your steps and video-record the process to show us what happens?

            Comment


              #7
              Originally posted by Mona View Post

              About this part, could you please repeat your steps and video-record the process to show us what happens?
              It looks like the program window moves after closing DVDFab then re-opening the program.
              It doesn't remember what size it was and where it was located.
              I did a screenshot recording of it and linked it below. It's on my youtube personal channel. It only processed the SD version so far, but that should be good enough to see the window movement.

              You'll see that the window moves from where I positioned it after I close the program, delete the Log folder (like I do before every rip or copy for easy debugging of the logs), then re-open the program.
              I point out the positions with the cursor.
              I also show that the column width is not remembered under the Finished tab. I'm assuming that the other tabs like Processing also don't remember column widths.

              Here's the link to the video.

              Comment


                #8
                Thank you.
                We could duplicate the column width problem.
                The QA team will check the left part.

                Comment


                  #9
                  Originally posted by Mona View Post
                  Thank you.
                  We could duplicate the column width problem.
                  The QA team will check the left part.
                  Thanks for following up.

                  Comment

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