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Streamfab v5.0.1.0 HBO Max Failure accessing video information...

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    Streamfab v5.0.1.0 HBO Max Failure accessing video information...

    HBO Max is still having the issue in version 5.0.1.0 where the download fails with an error message "Failure accessing video information, please check your network connection or contact us for help."
    This does not happen for all videos (I've successfully downloaded Blade, Blade 2, Chicago and King Richard)

    Today I received that error message for the following titles

    Music Box: Mr. Saturday Night
    Music Box: Listening to Kenny G
    Interview with the Vampire
    The Slow Hustle
    The Forever Prisoner
    At The Ready

    Log File with the failure of these titles attached.

    Attached Files

    #2
    Same for ep9-11 of newer Gossip Girl

    Comment


      #3
      Interview with the Vampire Fails on first attempt but if I restart it, it will get stuck in analyzing.

      log.zip
      Attached Files

      Comment


        #4
        Same issue for me with The Sex Lives of College Girls and Just Like That. Loga attached.
        Attached Files

        Comment


          #5
          Thank you for all the feedback. All the log files posted have been passed to the developer for analysis.

          Comment


            #6
            Same issue for Wizard of Oz

            Attached Files

            Comment

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