HBO Max is still having the issue in version 5.0.1.0 where the download fails with an error message "Failure accessing video information, please check your network connection or contact us for help."
This does not happen for all videos (I've successfully downloaded Blade, Blade 2, Chicago and King Richard)
Today I received that error message for the following titles
Music Box: Mr. Saturday Night
Music Box: Listening to Kenny G
Interview with the Vampire
The Slow Hustle
The Forever Prisoner
At The Ready
Log File with the failure of these titles attached.
This does not happen for all videos (I've successfully downloaded Blade, Blade 2, Chicago and King Richard)
Today I received that error message for the following titles
Music Box: Mr. Saturday Night
Music Box: Listening to Kenny G
Interview with the Vampire
The Slow Hustle
The Forever Prisoner
At The Ready
Log File with the failure of these titles attached.
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