I have been having issues with a couple of downloads from HBOMax. I upgraded to the latest version, cleared out my cache, logged out of HBO and logged back in, etc...but the following 2 titles will not download:
Interview with the Vampire
Ron's Gone Wrong
Both of them give the following error message:
Failure accessing video information, please check your network connection or contact us for help
I have tried them on different days and with other downloads (which have all downloaded fine). I am attaching my log files here in hopes that the developers can figure out the issue. Thanks for all you do and keep up the good work!
Interview with the Vampire
Ron's Gone Wrong
Both of them give the following error message:
Failure accessing video information, please check your network connection or contact us for help
I have tried them on different days and with other downloads (which have all downloaded fine). I am attaching my log files here in hopes that the developers can figure out the issue. Thanks for all you do and keep up the good work!
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