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5.0.2.6-7 ui issue!

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    #1

    5.0.2.6-7 ui issue!

    I started noticing this in 5.0.2.6 , but it may have gone back longer. That's just when I noticed the issue myself

    When adding videos to the download list (doesn't matter the provider), then clicking on 'downloading', every single titled is shown, rather than previously, where the provider being toggled closed, as it was before. The user is thrown to the bottom of the download queue, or the last item added, and it can take a while to scroll up to the top.

    The reverse should be true. Providers should be toggled 'closed', as well as individual titles (seasons, etc). These should only be toggled open if the user selects them

    Additionally, keyboard shortcuts do not work (page up, page down, arrow up, arrow down), when browsing the 'downloading' section. This should be fixed, or added in. The expected result, of course, is that these work as designed (page up, page down, etc), as a quick way to get up and down the page
    Tags: None
    #2
    Hi,

    We will change the logic in the next version.
    1. It will expand the current service group only when adding the new videos.
    2. Remove the scroll logic automatically.

    And for the hotkey, we will check it.

    Wilson
    Please post your logs the default location is:
    For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
    For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
    Please use attachment button and attach your most recent, Internal log and post right here.
    If it's the burning issue, please also attach burn log.

    Thanks!

    Comment

      #3
      That's kind of the point. The only time anything should be 'expanded' (opened) is when the customer actually does this. Not when things are added. Right now, that's what's done. When I add something to a group, it automatically expands (opens), and it shouldn't. It's a huge pain when I'm having to go through and close 20-30 series' just because I added an episode to download

      Keep things closed unless the client requests them to be through the UI. Stop making more work for the client

      Comment

        #4
        Originally posted by twhiting9275 View Post
        It's a huge pain when I'm having to go through and close 20-30 series' just because I added an episode to download
        It will not open the Season, just the group Netflix or Amazon etc.

        Please post your logs the default location is:
        For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
        For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
        Please use attachment button and attach your most recent, Internal log and post right here.
        If it's the burning issue, please also attach burn log.

        Thanks!

        Comment

          #5
          Originally posted by Wilson.Wang View Post

          It will not open the Season, just the group Netflix or Amazon etc.
          I'll withhold judgement until I see it, but if you're downloading the latest TV from 20 different shows , on one platform (say Hulu, Amazon, etc), that's going to be about one episode per season. Even if it's not expanded, that's still going to be a ton to scroll through.

          It's best to leave it completely closed. Let the user toggle it open/closed if they need it

          Like I said, I'll withhold judgement until I see it though

          Comment

            #6
            Circling back to this, now that this is released, and updated

            I have to reiterate the statement I made originally... These should only be expanded when the user clicks this. ANY other time they should be collapsed.

            The problem here is that this is not what is happening. I don't care to watch things , or the progress of downloads (yet your software automatically expands the downloading channel and show). I don't care to have something expanded when I add it to the download queue. Leave the channel/network closed / collapsed unless the user requests it. This is just common sense UI stuff here.

            Why is this so much of a hassle? If I've got the latest 20 shows downloading from Hulu, that takes the entire screen in some cases (most). Same with Amazon, etc. There's literally no reason to have these forced open when downloading (ridiculous), or when a show is added to the queue.

            Comment

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