Latest version, keeps closing for no reason

[pka4916]

Not sure if there are more people with this, but it seems that the latest version keeps closing during download or conversion, as soon as I het the start button, i need to restart it, and then it seems to be working normally.

Anyone else having this behaviour?

[pka4916]

I see this in the log


[0528/173901.409:WARNING:webmediaplayer_impl.cc(1378)] [test_log] media WebMediaPlayerImpl::SetPreload preload :2( 0000026CE53FC2D0 ) pid :8228
[0528/173904.540:INFO:CONSOLE(2)] "Uncaught (in promise) CancelError: The operation was cancelled", source: blob:https://www.amazon.com/56f85eb3-639c...4-23c7bdf575bf (2)
[0528/173904.559:ERROR:batching_media_log.cc(38)] MediaEvent: {"error":"video decode error!"}
[0528/173904.559:ERROR:batching_media_log.cc(35)] MediaEvent: {"pipeline_error":3}
[0528/173904.559:WARNING:webmediaplayer_impl.cc(1165)] [test_log] WebMediaPlayerImpl::Pause ( 0000026CE53FC2D0 ) pid :8228

I started the program again,

[0528/175449.967:WARNING:backend_impl.cc(1813)] Destroying invalid entry.
[0528/175450.020:INFO:qcefrenderhandler.cpp(87)] -------------------------------RenderHandler: OnBrowserCreated---------------------------- pid 17124
[0528/175450.242:INFO:qcefrenderhandler.cpp(445)] QCefRenderHandler::OnContextCreated
[0528/175451.339:INFO:qcefrenderhandler.cpp(445)] QCefRenderHandler::OnContextCreated

[Mona]

Please remove it including the related files under the Documents path. And then install the offline version to try again, here is the download link: https://dvdfab.cn/mlink/download.php?g=StreamFab_x64

If still have a problem, please submit the entire log folder to help check it out. Thanks.

[pka4916]

ok, I will try that.

[pka4916]

ok, tried it all clean, and same thing..
here are the logs.

[Mona]

ok, tried it all clean, and same thing..
here are the logs.

Okay, I will have the developer check the log files.

[pka4916]

Thank you. this is diving me nuts.. never had this problem before.

[october262]

Thank you. this is diving me nuts.. never had this problem before.

does streamfab crash on all services or just Amazon ??
and are you using a VPN ?

[pka4916]

Amazon only seems like it. and no VPN

[october262]

Amazon only seems like it. and no VPN

does streamfab still crash on Amazon with the latest version 5.0.3.6 ??

[pka4916]

yes it does

[october262]

yes it does

do you have an older version of streamfab prior to 5.0.3.3 you can try ??
you should be able to download older versions in the member center.

[pka4916]

seems like the version did not update. so did it again, and the latest seems to be running fine so far.. downloaded 3 seasons without any shutdowns..

[Mona]

seems like the version did not update. so did it again, and the latest seems to be running fine so far.. downloaded 3 seasons without any shutdowns..

Glad it works