5.0.3.6 Keeps closing unexpectedly with no warnings

[Mona]

Burn Notice actually has 7 seasons. SF lists also a phantom Season 0 which has no episodes although it does raise the total series count from 111 to 112 episodes (which you will not be able download in one shot.) Try marking the pop-up to download only Seasons 1-7 (leaving out Season 0) and you should have no trouble with your download.

Mona or Wilson, you should have the developer look into this phantom Season 0.

Okay.

[Mona]

I just updated to 5.0.3.8. The exiting unexpectedly problem is still in Amazon. But now it has an additional problem. It would allow me to add movies to the queue and series with only 1 season. But when I tried to put something with several seasons (I tried Burn Notice which registers 8 seasons), it would hang while analyzing seasons. I logged out and back in to Amazon in StreamFab and I also tried rebooting... Every time I could add movies and single season items but not multiple season... and then when I tried processing the movies and single season it would exit after 15-20 seconds of attempting to download video. I tried to attach logs but it said my zip was too big. The Amazon_MPD.zip is new and it alone is 1.65MB.

Please send the log file to my email, thank you.

[DaveRip]

Cats - I realize that season 0 is just a marker season. But, it doesn't matter. It stalls in the analysis before you ever get to choose what you want to download. In my case, I only wanted Season 6 anyway. I have 1-5 and S6E1 - S6E8. But I can no longer get past the analysis in order to pick the last 10 episodes of Season 6. It stalls forever (or at least multiple hours) in trying to get through the 7 real seasons and the marker season.

[corey75]

@
corey75
TarantinoMariach

Please locate the folder named "taskdata" and then remove it to try again and see the result.
C:\Users\xxx\AppData\Roaming\DVDFab\StreamFab

I sent you an email as well Mona. Attached to it are the logs from two of the computers having issues.

[corey75]

Here we go again... it's closing after 1 to 3 video downloads but add peacock to that list. Now it's shutting down unexpectedly with hbo, peacock, amazon, and paramount. It downloads 1 or 2 videos, 3 if I'm lucky, then just shuts down. Half the time it sends an auto crash report and half the time shuts down with no warning. Now it's happening on every computer I have 5.0.3.8 installed on. It's been doing this all day.

EDIT: peacock just sat analyzing video for about 60 seconds, then attempted to download to 2% then shut down with no warnings. There's no GUI interface but in my task manager it shows there are 2 streamfab processes open. One is console window host, and the other is youtubetomp3service.exe. I haven't ever used the youtube downloader so I have no idea why this is open.

EDIT 2: peacock just analyzed the first video again for about 60 seconds. This time it got to 50%, then switched to download the audio track and shut down immediately, but left more files in the task manager that had to be killed before I could re-open streamfab again. I watched the whole download process from the time I hit start to the time it shut down. About 2 seconds after the AC-3 popped up next to the 1080p, the program died.

[october262]

Here we go again... it's closing after 1 to 3 video downloads but add peacock to that list. Now it's shutting down unexpectedly with hbo, peacock, amazon, and paramount. It downloads 1 or 2 videos, 3 if I'm lucky, then just shuts down. Half the time it sends an auto crash report and half the time shuts down with no warning. Now it's happening on every computer I have 5.0.3.8 installed on. It's been doing this all day.

EDIT: peacock just sat analyzing video for about 60 seconds, then attempted to download to 2% then shut down with no warnings. There's no GUI interface but in my task manager it shows there are 2 streamfab processes open. One is console window host, and the other is youtubetomp3service.exe. I haven't ever used the youtube downloader so I have no idea why this is open.

EDIT 2: peacock just analyzed the first video again for about 60 seconds. This time it got to 50%, then switched to download the audio track and shut down immediately, but left more files in the task manager that had to be killed before I could re-open streamfab again. I watched the whole download process from the time I hit start to the time it shut down. About 2 seconds after the AC-3 popped up next to the 1080p, the program died.

try downgrading to version 5033 here in post #10 - https://forum.dvdfab.cn/forum/softwa...ac#post411204= and see if that version still closes on you.

[wthomas69]

Happening to me also on peacock

[wthomas69]

Happening to me also on peacock, app just quitting during downloads

[corey75]

try downgrading to version 5033 here in post #10 - https://forum.dvdfab.cn/forum/softwa...ac#post411204= and see if that version still closes on you.

Thanks for the suggestion. Unfortunately 5.0.3.3 doesn't even attempt to start downloading, it just sits at 0% although I can see peacock just fine in the browser within the app. Just completely removed 5.0.3.3 and put back on 5.0.3.8. We're now back at square one again with it closing by itself .

[Digidave]

It was closing for me also when using Disney+. All I had to do was restart the program & it would download as normal. Everything would be cued up & all I had to do was click on "Download all".

[Cats4U]

try downgrading to version 5033 here in post #10 - https://forum.dvdfab.cn/forum/softwa...ac#post411204= and see if that version still closes on you.

I think Mona said to use 5.0.3.3 because the OP was having trouble with 5.0.3.4. It's a normal suggestion to go back to the version you just came from if you are having trouble with a new version. I don't think that 5.0.3.3 is inherently superior to any other version.

[corey75]

It was closing for me also when using Disney+. All I had to do was restart the program & it would download as normal. Everything would be cued up & all I had to do was click on "Download all".

Yes, but it's also quite cumbersome to babysit the download process and restart it after every download or two instead of starting it and letting it run while I'm away from the computers.

[october262]

I think Mona said to use 5.0.3.3 because the OP was having trouble with 5.0.3.4. It's a normal suggestion to go back to the version you just came from if you are having trouble with a new version. I don't think that 5.0.3.3 is inherently superior to any other version.

the only reason i suggested 5033 is because a few were having issues with paramount plus analyzing shows (which does work)
then i hoped it would work with the closing unexpectedly issue.

[Dog]

FWIW, I just tested with 5.0.3.6 on two different machines, and it did not display the unending analyzing problem on Paramount+. One machine had been upgraded to 5.0.3.6 but no further. The other machine had already been through 5.0.3.7 and 5.0.3.8. On that machine I tried installing 5.0.3.3 over 5.0.3.8 and it worked, but it didn't include subtitles, so I upgraded back to 5.0.3.8 (via the built-in updater) which introduced a repeatable (but ultimately fixable) crash - once that was fixed, the unending analyzing problem was present again. I installed 5.0.3.6 on top of 5.0.3.8 and it also worked. However, 5.0.3.6 also did not include subtitles, and it further did not include the episode description in the metadata, which was included using 5.0.3.3. I then tried upgrading to 5.0.3.7, but the unending analysis was reintroduced. So, atm, even though 5.0.3.6 works (well, it works for me, for whatever that's worth), it seems that 5.0.3.3 is still the better solution if you care about the metadata.

[Mona]

Please give this special version a try and feedback, thank you.