Good day to all who can offer some insight or assistance.
I am part way through downloading a few shows from UKTV Play channel, and recently began finding that the downloads would fail.
I immediately upgraded to current version, thinking this would resolve the issue, but still it's not downloading.
I'm in the middle of downloading https://uktvplay.co.uk/shows/war-factories/watch-online. The message we see in StreamFab after about a minute of "Analysing" is "Failure accessing video information, please check your network connection or contact us for help".
I am enclosing a StreamFab log of the attempted download in case this assists in diagnosing the issue.
Many thanks for any information that may be offered!
I am part way through downloading a few shows from UKTV Play channel, and recently began finding that the downloads would fail.
I immediately upgraded to current version, thinking this would resolve the issue, but still it's not downloading.
I'm in the middle of downloading https://uktvplay.co.uk/shows/war-factories/watch-online. The message we see in StreamFab after about a minute of "Analysing" is "Failure accessing video information, please check your network connection or contact us for help".
I am enclosing a StreamFab log of the attempted download in case this assists in diagnosing the issue.
Many thanks for any information that may be offered!
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