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6.1.2.9 Chapters, Tags, Cover Art not added to MKV (MKVToolnix) downloads

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    #1

    6.1.2.9 Chapters, Tags, Cover Art not added to MKV (MKVToolnix) downloads

    When downloading from Amazon Prime in MP4 format, the file includes chapters, some tags (Year, Title) and cover art. When downloading in MKV (MKVToolnix) format (I haven't tried the MKV (FFMpeg) format), the chapters, tags and cover art are not included. I usually download in MP4 format, but with a TV series (Grimm) where the video files include useful chapter marks with descriptive titles, I had been converting them after download to MKV because of the VLC player's annoying habit of treating chapters in MP4 files as subtitles. I thought I would save a step by downloading in MKV format, but discovered that the chapters and cover art are not downloaded, although the MKV format supports them.
    Tags: None
    #2
    JeffDavis do you have a log you can share showing this behavior? or have you submitted feedback from inside the app?

    Comment

      #3
      I think MKV is TERRIBLE for Meta Data.

      I Rarely use it.

      Use MP4 H265.

      Comment

        #4
        Originally posted by ord1117 View Post
        I think MKV is TERRIBLE for Meta Data.

        I Rarely use it.

        Use MP4 H265.
        You may think that but it's not the case. What exactly you feel is terrible with MKV metadata?
        How to post issues in the StreamFab Section

        Comment

          #5
          Originally posted by JeffDavis View Post
          When downloading from Amazon Prime in MP4 format, the file includes chapters, some tags (Year, Title) and cover art. When downloading in MKV (MKVToolnix) format (I haven't tried the MKV (FFMpeg) format), the chapters, tags and cover art are not included.
          StreamFab uses a very old version (10 versions behind the current version) of MKVToolnix. Several (half, to be exact) of these 10 versions show fixes to chapters, segment info and tag files issues in their changelog. This might be a contributing factor with your problem. The StreamFab developers have a major adversion to updating any of the program's components. It appears that their philosophy is that if it worked a year or two ago, it should work now, no need to change it.

          Comment

            #6
            Cats,

            StreamFab had a Problem with some AUDIO Thing---and they said they replaced it with an OLDER Audio thing.

            I have been Ripping DVD's---to stay away from StreamFAB & MusicFAB

            They Played with DVDfab for Years-----Now Not much with updates with it.

            It takes them a LONG While----To TRY and Figure something Out.

            Comment

              #7
              Originally posted by Cats4U View Post
              StreamFab uses a very old version (10 versions behind the current version) of MKVToolnix. Several (half, to be exact) of these 10 versions show fixes to chapters, segment info and tag files issues in their changelog. This might be a contributing factor with your problem. The StreamFab developers have a major adversion to updating any of the program's components. It appears that their philosophy is that if it worked a year or two ago, it should work now, no need to change it.
              I use a batch file to convert the MP4 files to MKV files with mkvmerge (from MKVToolnix version 77) and it preserves the chapter marks:

              for %%G in (*.mp4) do (
              mkvmerge -o "mkv\%%~nG.mkv" "%%~G"
              )​

              Comment

                #8
                Originally posted by KidJoe View Post
                JeffDavis do you have a log you can share showing this behavior? or have you submitted feedback from inside the app?
                If they ask for it, but the log file simply shows successful downloads. The same temporary files are downloaded. The only difference is the output format selected (2 presumably is MKV (MKVToolnix) and 0 is MP4). The final MP4 file has chapter marks, the final MKV file does not.

                Info: [output format]: 2
                Info: remux output file path check : "D:\\M\\_IN/Grimm/S01/Grimm_S01E02_Bears Will Be Bears.mkv"

                Info: [output format]: 0
                Info: remux output file path check : "D:\\M\\_IN/Grimm/S01/Grimm_S01E02_Bears Will Be Bears.mp4"​

                Here's the metadata dump for the MP4 file:

                ;FFMETADATA1
                major_brand=isom
                minor_version=512
                compatible_brands=isomiso2mp41
                description=A home invasion reveals a family's barbaric history -- Kate Burton "Grey's Anatomy" guest stars.
                episode_id=2
                date=2012
                show=Grimm
                album=Season 1
                title=1-02 Bears Will Be Bears
                artist=Grimm
                encoder=Lavf60.9.100
                [CHAPTER]
                TIMEBASE=1/1000
                START=0
                END=8462
                title=2. Opening Quote
                [CHAPTER]
                TIMEBASE=1/1000
                START=8462
                END=233462
                title=3. Rocky and Gilda Break In
                [CHAPTER]
                TIMEBASE=1/1000
                START=233462
                END=342462
                title=4. A Doctor Discharges Nick
                [CHAPTER]
                TIMEBASE=1/1000
                START=342462
                END=414462
                title=5. Nick, Captain Renard, and Hank Investigate
                [CHAPTER]
                TIMEBASE=1/1000
                START=414462
                END=560462
                title=6. Nick, Hank, and Gilda Visit the Scene
                [CHAPTER]
                TIMEBASE=1/1000
                START=560462
                END=586462
                title=7. A Creature Subdues Rocky
                [CHAPTER]
                TIMEBASE=1/1000
                START=586462
                END=596462
                title=8. Title Sequence
                [CHAPTER]
                TIMEBASE=1/1000
                START=596462
                END=727462
                title=9. Hank and Nick Question Gilda
                [CHAPTER]
                TIMEBASE=1/1000
                START=727462
                END=846462
                title=10. Nick Visits Marie
                [CHAPTER]
                TIMEBASE=1/1000
                START=846462
                END=1038462
                title=11. Hank and Nick Encounter Bikers
                [CHAPTER]
                TIMEBASE=1/1000
                START=1038462
                END=1091462
                title=12. Adalind Meets with Captain Renard
                [CHAPTER]
                TIMEBASE=1/1000
                START=1091462
                END=1181462
                title=13. Juliette Brings Food for Nick
                [CHAPTER]
                TIMEBASE=1/1000
                START=1181462
                END=1208462
                title=14. Jason, T.B., and Barry Test the Pit
                [CHAPTER]
                TIMEBASE=1/1000
                START=1208462
                END=1308462
                title=15. Marie Surprises Nick
                [CHAPTER]
                TIMEBASE=1/1000
                START=1308462
                END=1357462
                title=16. Nick Finds a Claw
                [CHAPTER]
                TIMEBASE=1/1000
                START=1357462
                END=1526462
                title=17. Nick Asks Monroe for a Favor
                [CHAPTER]
                TIMEBASE=1/1000
                START=1526462
                END=1590462
                title=18. Nick Visits with Marie
                [CHAPTER]
                TIMEBASE=1/1000
                START=1590462
                END=1629462
                title=19. Captain Renard Pulls the Guards
                [CHAPTER]
                TIMEBASE=1/1000
                START=1629462
                END=1697462
                title=20. Nick Asks Monroe to Guard Marie
                [CHAPTER]
                TIMEBASE=1/1000
                START=1697462
                END=1770462
                title=21. Gilda Makes Bail
                [CHAPTER]
                TIMEBASE=1/1000
                START=1770462
                END=1886462
                title=22. Nick Questions Diane and Frank
                [CHAPTER]
                TIMEBASE=1/1000
                START=1886462
                END=1979462
                title=23. Nick and Frank Go After the Boys
                [CHAPTER]
                TIMEBASE=1/1000
                START=1979462
                END=2180462
                title=24. Monroe Faces Thugs as Nick Chases the Boys
                [CHAPTER]
                TIMEBASE=1/1000
                START=2180462
                END=2239462
                title=25. Nick and Frank Interrupt the Roh-Hatz
                [CHAPTER]
                TIMEBASE=1/1000
                START=2239462
                END=2332462
                title=26. Emergency Personnel Collect the Injured
                [CHAPTER]
                TIMEBASE=1/1000
                START=2332462
                END=2425462
                title=27. A Priest Surprises Marie
                [CHAPTER]
                TIMEBASE=1/1000
                START=2425462
                END=2495462
                title=28. Nick Reflects & Juliette Offers Comfort

                ​

                Comment

                  #9
                  So, what you are saying is that there is a very good chance that the old MKVToolnix is causing your problem as I predicted. For testing purposes, if you feel like trying it, you could replace the MKVMerge.exe file from StreamFab with the one from MKVToolnix version 77 (or 78) and see if you have the chapters & etc. included if you set your download to MKV (MKVToolnix). This is how I run StreamFab. I've never really gone looking for it but on occasion when I do look at a MediaInfo of a Prime file it does have the chapters at the end. Not sure of the rest.

                  Comment

                    #10
                    MKVMerge.exe version 78 didn't produce the results I thought it would with your Grimm example for me. No chapters & etc.

                    Comment

                      #11
                      Hi,

                      I will ask the dev to check it, thanks!

                      Wilson
                      Please post your logs the default location is:
                      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                      Please use attachment button and attach your most recent, Internal log and post right here.
                      If it's the burning issue, please also attach burn log.

                      Thanks!

                      Comment

                        #12
                        So, since this is the original thread for the issue, I have also noticed that chapters stopped working again as well for the MKV format. I got one random episode of a TV show with chapters. I don't particularly find Prime's method of scenes very useful, so that is fine, but it is still pointing to the original issue that JeffDavis points out.

                        Comment

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