Amazon Amazon download failure (Mac)

[tefftmeister]

I am trying to download the movie "Bulldog Drummond" from Prime Video and receive an error message: "Failure downloading the video, you need to upgrade to the latest version."
I am running StreamFab for Mac version 6.1.5.8. I can play the video in my Internet browser, but it will not download. StreamFab log attached.

StreamFab.log

[Marty92]

I get the same error message.

Yesterday I was able to download everything from Amazon without any problems, but now I always get this error message.

[Cats4U]

I get the same error message.

Yesterday I was able to download everything from Amazon without any problems, but now I always get this error message.

Are you running StreamFab for Mac version 6.1.5.8, as well? If so, please attach a complete unedited copy of your StreamFab.log taken while downloading Bulldog Drummond from Amazon.

[Cats4U]

There doesn't seem to be an issue with StreamFab for Windows v6.1.6.0. I just downloaded 2 movies, including Bulldog Drummond, and 2 TV episodes. Not the slightest bit of trouble.

tefftmeister, I need you to attach a complete StreamFab.log again. The original is either edited or incomplete. It is missing some information that I need to try to figure out your problem.​

[Cats4U]

Issue has been sent to Developers. They could still use a new StreamFab.log, as requested.

[Marty92]

Are you running StreamFab for Mac version 6.1.5.8, as well? If so, please attach a complete unedited copy of your StreamFab.log taken while downloading Bulldog Drummond from Amazon.

No, I have StreamFab 6.1.4.3 for Windows.

But I get the same Error when I try to download Movies or TV Shows on Amazon Prime.

[Cats4U]

No, I have StreamFab 6.1.4.3 for Windows.

The best advice I can give you is to update to the latest StreamFab version, or wait a day or two for the next release on Thursday or Friday. I won't even consider looking at your 6.1.4.3 problem. It is too old.