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    Originally posted by Cats4U View Post

    And just an hour or so ago, we got the latest update ---
    And so I'm made to look like an asshole because I reported the previous news that Netflix was ready to go. To his credit, Jack was all over Wilson. It was a thing of beauty! I wish I had permission to post it here, but I don't like reposting other people's conversations without their permission. I, actually, felt bad for Wilson. Because of the nonsensical way that DVDFab is run, although Wilson is the Project Manager and boss over the Developers, it seems the Developers call the shots and decide the direction of the program. Wilson has become, for better or worse, just a liaison to Jack and me, and a PR man to everyone else. And the worst part of that is that Wilson has a limited English vocabulary, and so there is often confusion in the details to the point where we simply aren't getting any details. In the beginning of Jack and I being "Influencers" (I still don't know who they wanted us to influence, DVDFab or StreamFab users) we had a very friendly lady from Marketing acting as translator. In a short time, Jack made amazing progress in getting his ideas across to them, and the Developers started working on them. Since I couldn't make up my mind whether to be an "Influencer" and Moderator, getting my ideas to them, when I finally joined up, were late in arriving and nothing was done about them. At almost the same time that I joined up, the translator went back to Marketing and the conversations dried up.
    Cats, NO ONE with a modicum of reading comprehension who's following along is ever gonna think you're an asshole because Wilson overpromises and then under-delivers. It looks like it's an established pattern. What comes through loud and clear is how much you and Jack get jerked around trying to motivate a foot-dragging ghosting developer (who would've been sh*tcanned months ago anywhere else) to produce a functioning product because there's no direction or even accountability on the other end. The fact that they either don't realize they need to get someone who can communicate with you to make any meaningful progress, or just can't be arsed to do it because they think customers will keep on putting up with this nonsense no matter what, pretty much says it all. The frustration as you watch what could be a really good product circle the bowl due to sheer ineptitude, laziness and lack of plain common sense is enough to induce a rage-stroke, so more power to Jack!

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      "New: Added support to download the Amazon new released videos in 1080p with re-encoding mode. (Note: This is still a temporary solution, download mode will be supported soon.)"

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