Max 6188 - Max still downloading wrong episode

[Dredbyrd]

Instead of downloading House of the Dragon S02E04, 6188 downloads some commentary/behind the scenes episode. (The same one that 6184 downloaded after downgrading to get around the endless analyze failure of 6187.)

I can't upload the log file because it's about 47 kb too big (yes I deleted it and repeated the problem so it's literally the only thing in the log file.)

[Sebastian001]

Instead of downloading House of the Dragon S02E04, 6188 downloads some commentary/behind the scenes episode. (The same one that 6184 downloaded after downgrading to get around the endless analyze failure of 6187.)

I can't upload the log file because it's about 47 kb too big (yes I deleted it and repeated the problem so it's literally the only thing in the log file.)

Use the feedback function in Streamfab. Support automatically receives the log files. A support ticket will be opened in your account on the Streamfab website. In it you can see the further progress and answers from support.

There is no point in posting the log file here because no one can forward it.

[Chameleon]

Yes, it's happening to me also; I am currently trying all the different bitrates. I am also trying to download all of Season 2, not just Episode 4, to see if it works.

[Chameleon]

Nothing worked on Episode 4, so I did it the old-fashio ned way. 3.85gb/s full 1080p with Dolby

[travelar]

If they aren't going to test anything, they need to have a beta channel that people can opt into. That said, we might never get an actual release then.

Of course the release notes don't say anything about fixing downloading the wrong episode, just that you can add it to the queue now and get the wrong episode. So... :shrug:

[Chameleon]

If they aren't going to test anything, they need to have a beta channel that people can opt into. That said, we might never get an actual release then.

Of course the release notes don't say anything about fixing downloading the wrong episode, just that you can add it to the queue now and get the wrong episode. So... :shrug:

Sometimes you just have to go with the old-fashioned way; Fab is only 640p anyway; the old-fashioned way is 1080p or 4K full Atmos.

[jbinkley60]

I just tried 6.1.8.9 with House of the Dragon Season 2 episodes 4 & 5 and both are not downloading the correct episode. I was hoping this version fixed the issue. Surprisingly episode 3 downloaded at 1080P. It looks like StreamFab is having a problem with the Max page for season 2 beyond episode 3. .


Jeff

[CocoJambo]

I just tried 6.1.8.9 with House of the Dragon Season 2 episodes 4 & 5 and both are not downloading the correct episode. I was hoping this version fixed the issue. Surprisingly episode 3 downloaded at 1080P. It looks like StreamFab is having a problem with the Max page for season 2 beyond episode 3. .


Jeff

Episode 3, 4 and 5 works fine with SF 6.1.8.9, problem your side. P.S i made test just now to be clear.

[jbinkley60]

Episode 3, 4 and 5 works fine with SF 6.1.8.9, problem your side. P.S i made test just now to be clear.

I am glad it is working for you. It isn't for me and it is just these 2 episodes. All other episodes work fine so I am not seeing anything on this end which could cause this. I've tried dumping the temp directory, playing with the StreamFab settings and similar. I'll see if others, who had problems previously, are still seeing the issue.


Thanks,

Jeff

[Chameleon]

It's working fine for me. I have been paying particular attention to this since the OP started this thread, and I could reproduce it. But I believe it has been fixed; I am not even sure it was a Fab issue.

[jbinkley60]

It's working fine for me. I have been paying particular attention to this since the OP started this thread, and I could reproduce it. But I believe it has been fixed; I am not even sure it was a Fab issue.

OK. I suspect ti is an issue on the Max side, maybe the servers I am hitting. It acts like it is downloading the right thing but when I go to episode 4 I get a 10 minute commentary even though it thinks it is 50 minutes long. I'll keep banging on it.


Jeff

[Chameleon]

OK. I suspect ti is an issue on the Max side, maybe the servers I am hitting. It acts like it is downloading the right thing but when I go to episode 4 I get a 10 minute commentary even though it thinks it is 50 minutes long. I'll keep banging on it.


Jeff

Here is the Media info from Episode 5.

[plexblues]

I am glad it is working for you. It isn't for me and it is just these 2 episodes. All other episodes work fine so I am not seeing anything on this end which could cause this. I've tried dumping the temp directory, playing with the StreamFab settings and similar. I'll see if others, who had problems previously, are still seeing the issue.


Thanks,

Jeff

i am having the same issues

[plexblues]

I am glad it is working for you. It isn't for me and it is just these 2 episodes. All other episodes work fine so I am not seeing anything on this end which could cause this. I've tried dumping the temp directory, playing with the StreamFab settings and similar. I'll see if others, who had problems previously, are still seeing the issue.


Thanks,

Jeff

i am having the same issues

[zapt]

Chameleon It's still not working for me either. I'm in the U.S. using the H265-SDR or the Dolby Vision (HDR10 Compatible) profile: 1920 x 960. Both episodes play correctly in the iOS app, the TV app, and in a PC browser. But--for whatever reason--when selected in StreamFab, both episodes instead point to the brief commentaries for that particular episode rather than to the episodes themselves. According to your profile, you're not in the U.S., correct? Could that be why it's working for you and not us?