DVDFab Forum - failing to download

Announcement

Collapse
No announcement yet.

failing to download

Collapse
This topic is closed.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • DVDFab Downloader v1.0.0.1 failing to download

    Cannot download from several sites including youtube using full version Downloader Pro failed on this example
    https://www.youtube.com/watch?v=QYh6mYIJG2Y this is one of many on several sites.. thanks

  • #2
    Originally posted by eski6 View Post
    Cannot download from several sites including youtube using full version Downloader Pro failed on this example
    https://www.youtube.com/watch?v=QYh6mYIJG2Y this is one of many on several sites.. thanks
    The QA team cannot duplicate the issue with the latest add-on version 1.1.1.3. Please update to the latest version, then try again. Also, please make sure the link can be opened and played on your browser.

    If still have a problem, please send us Video_Downloader.log, thanks. The default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

    Comment


    • #3
      I've tried to download a few 4K YouTube videos. Every time I try these or a few other normal resolution (1080p) it crashes. I'm trying an MKV passthrough rip and I've also tried standard MP4.

      The videos are https://youtu.be/tAA_yWX8ycQ
      https://youtu.be/Bey4XXJAqS8

      Comment


      • #4
        Originally posted by KBoz View Post
        I've tried to download a few 4K YouTube videos. Every time I try these or a few other normal resolution (1080p) it crashes. I'm trying an MKV passthrough rip and I've also tried standard MP4.

        The videos are https://youtu.be/tAA_yWX8ycQ
        https://youtu.be/Bey4XXJAqS8
        Do you mean after you download the 4K Youtube videos and use DVDFab Video Converter to convert them to MKV.passthrough or MP4, DVDFab crashes? Please send us dvdfab_internal log, thanks.
        User Manual for DVDFab v10 (pdf)

        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab10\Log
        For Mac: Finder> Documents> DVDFab10> Log

        DVDFab Player 5:
        For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

        Comment

        Working...
        X