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  • Video Downloader (new version) Can't not working...!

    Use DVDFab 11.0.3.4
    Attached Files

  • #2
    Originally posted by reays46 View Post
    Use DVDFab 11.0.3.4
    Hi, please explain the issue in details, thanks.

    Also, please send us Video_Downloader.log as well.
    User Manual for DVDFab v10 (pdf)

    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab10\Log
    For Mac: Finder> Documents> DVDFab10> Log

    DVDFab Player 5:
    For Windows:C:\Users\User Name\Documents\DVDFab Player 5\Log

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    • #3
      1.Click Video Downloader icon --- nothing happened!!
      2. C:\Users\Reays\Documents\DVDFab11\Log --- no Video_Downloader.log file.

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      • #4
        Depending on the server load, it sometimes takes up to 30 seconds for the download to begin, please try it again with v11.0.3.5 and give it some time after clicking on the icon. If it still does no load and launch correctly, please attach the new DVDFab internal log and the Video_Downloader log as well.
        Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................ Guide: Using Images in Posts

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        • #5
          I click the Video Downloader icon ,and will 10 min. Nothing happyen.....!!!
          Attached Files

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          • #6
            The log indicates a download error for the plug-in (the MD5 is incorrect). Will also check it on this end, sorry for the problem. The correct MD5 for the plugin is B149C3A22AD8B6EEEF5F4D191A70DCE6, yours is different.
            Supplying DVDFab Logs in the Forum ...........................User Manual for DVDFab v10 (pdf)................................ Guide: Using Images in Posts

            Comment

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