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  • DVDFab Downloader v1.0.0.5 Won't download from UKTVPlay

    Nothing from UKTVPlay will download in Downloader (1.0.0.5). UKTVPlay is one of your listed supported websites. Adverts play OK, but when it comes to play the program you get the spinning egg timer, then eventually an unhappy face icon (see attached screen shot). I am signed into UKTVPlay in the downloader and the same programs play OK in Chrome.
    Attached Files

  • #2
    Thank you for report. We will check as soon as possible.

    Please also provide the specific video urls you tried, thanks.
    DVDFab log default location:
    For Windows: C:\Users\User Name\Documents\DVDFab11\Log
    For Mac: Finder>Documents>DVDFab11>Log

    DVDFab Player 5:
    For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
    For Mac: Finder>Documents>DVDFab Player 5>Log

    Guide for adding attachments in a post
    --Please use attachment button to attach your most recent log files.

    Comment


    • #3
      What I mean by "Nothing" is No video URL on https://uktvplay.uktv.co.uk/ will download, or even play in the DVDFab Downloader Explorer. All play perfectly in Chrome.

      UKTVPlay is one of your officially supported websites as advertised when I purchased the Downloader, listed here https://www.dvdfab.cn/supported-online-sites-list.htm#U


      I'm not sure which part of "Nothing" downloads from this website is being misunderstood, but here are examples:

      https://uktvplay.uktv.co.uk/shows/ex.../6058919381001
      https://uktvplay.uktv.co.uk/shows/ex.../6062262839001
      https://uktvplay.uktv.co.uk/shows/re.../5816589207001
      https://uktvplay.uktv.co.uk/shows/ab.../6050575538001
      https://uktvplay.uktv.co.uk/shows/my.../6062270916001


      PS Still no good on v1.0.0.6


      Last edited by SaturnV; 08-18-2019, 02:08 PM.

      Comment


      • #4
        Hi SaturnV, thank you for the reply. We will check as soon as possible.
        DVDFab log default location:
        For Windows: C:\Users\User Name\Documents\DVDFab11\Log
        For Mac: Finder>Documents>DVDFab11>Log

        DVDFab Player 5:
        For Windows: C:\Users\User Name\Documents\DVDFab Player 5\Log
        For Mac: Finder>Documents>DVDFab Player 5>Log

        Guide for adding attachments in a post
        --Please use attachment button to attach your most recent log files.

        Comment

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