Amazon - incomplete download

[Willimoon]

The movie Thunder Road is downloaded in part only

[Mona]

Do you mean that the download process was successful, but the downloaded content was incomplete?
Please provide a StreamFab.log file for checking it out.

[Willimoon]

Yes

[Mona]

Yes

OK, I have passed the log file to the developer in charge.

[Willimoon]

I have an another one

[Mona]

Please kindly update to the latest v5013 to try again, thank you.

[Willimoon]

It still doesn't work, the problem remains the same.

[Mona]

It still doesn't work, the problem remains the same.

We could not duplicate the issue, it downloaded successfully and completely in our test, please kindly feedback with the latest log file.

[Willimoon]

It works on my side too. I think it was due to my internet connection, sorry Thanks !