[Solved] Disney+ is crashing

[RaZorDK]

SteamFab is crashing while downloading from Disney+. Have tried with differens videos, but with same problem

[Down2Earth]

Just tried Disney+ and it also crashed and closed out on the first download. Think something has changed with it because I had to log in with my password, have not had to do that for months. I restarted StreamFab and tried to grab some missing Obi-Wan Kenobi episodes and it downloaded without crashing, the only thing different was that I left the downloading page open in StreamFab while it was downloading. Not sure if that was a fluke but it worked, also not sure why I had to log in again.

[tcsnguy]

Hi i had this issue also. Changing the audio to EAC3 fixed it for now. Not sure if this is a Disney+ thing where the end coding is messed up to stop copies or a SteamFab thing with decoding it. Hope that helps until the developers are able to fix it.

[Down2Earth]

Hi i had this issue also. Changing the audio to EAC3 fixed it for now. Not sure if this is a Disney+ thing where the end coding is messed up to stop copies or a SteamFab thing with decoding it. Hope that helps until the developers are able to fix it.

Thinking I most be a little green here...saw your other post about switching from Atmos to EAC3 to get downloading working. Where is this Atomos option as noted? I can't find it in settings. For Audio it is only Stereo (ACC) and Multi Channel 5.1 (EAC3/AC3) which the latter I thought was the Dolby Amos setting even though it is not called as such out loud. Confused and dazed......as I had my settings at EAC3 the first time it crashed but the second try worked, what is happening lately with everybody is not a size that fits all.

[october262]

Thinking I most be a little green here...saw your other post about switching from Atmos to EAC3 to get downloading working. Where is this Atomos option as noted? I can't find it in settings. For Audio it is only Stereo (ACC) and Multi Channel 5.1 (EAC3/AC3) which the latter I thought was the Dolby Amos setting even though it is not called as such out loud. Confused and dazed......as I had my settings at EAC3 the first time it crashed but the second try worked, what is happening lately with everybody is not a size that fits all.

try it with stranger things season 4 - https://forum.dvdfab.cn/forum/softwa...hings-season-4 post #3
also see the release notes for 5035 & 5036 regarding Atmos audio - https://www.dvdfab.cn/downloader-new.htm

[Mona]

About the crashing issue, please give this version a try and feedback, thank you.
https://dvdfab-temp.s3-ap-northeast-...5_8c7ecf94.exe

[dnlnnhs]

About the crashing issue, please give this version a try and feedback, thank you.
https://dvdfab-temp.s3-ap-northeast-...5_8c7ecf94.exe

This version crashed for me the same as the original 5.0.3.8 - I noticed that the downloading page had a "720p" label during processing, and about half way thru the "EAC3" label appeared, shortly after that it crashed. On another computer with version 5.0.3.3 downloads fine from Disney+.

So, I guess when new versions come out, instead of doing the update from the app, download the offline version from this forum and save in case I need to rollback, or just don't update unless I am experiencing an issue that is addressed in the udpate or need a new feature.

[Racer]

I am experiencing the very same issue. Regardless of TV show or movie it crashes. Tried on my laptop and the very same result. I will see if I can roll back to the previous version. Will this issue be resolved soon?

[Mona]

Sorry for that, the developer has updated something on this version, please have a try: https://dvdfab-temp.s3-ap-northeast-...5_d539ac01.exe

Or you can wait for the coming official version v5039.

[Darkestryder]

Mona That link that you posted worked like a charm! Thanks!

[mobriskie]

Hello Mona,
That new version worked for me for Disney+
Thanks!

[KidJoe]

5.0.3.8 crashed on Dr Strange in the Multiverse of Madness this morning. Installed the 5.0.3.9 Dev 5 version Mona shared a link to in Post 9 of this thread and it downloads fine.

[dnlnnhs]

Sorry for that, the developer has updated something on this version, please have a try: https://dvdfab-temp.s3-ap-northeast-...5_d539ac01.exe

Or you can wait for the coming official version v5039.

yes, this works - thank you

[RaZorDK]

Sorry for that, the developer has updated something on this version, please have a try: https://dvdfab-temp.s3-ap-northeast-...5_d539ac01.exe

Or you can wait for the coming official version v5039.

Thanks Mona. This version is working

[Chameleon]

Yes this works fine and thank you and the developers.