This Notice is to alert you that the Spring Festival (Chinese New Year) Holiday is underway in China and much of Asia and for this reason the DVDFab Office will be closed until February 4. During this period, support by chat and email will not be available but the forum will be here for any problems you may encounter. Purchases of new products and license renewals may be made normally on the DVDFab website. Thanks for your understanding and Happy New Year!
1. Totally delete the contents of your StreamFab Log & Temp directories
2. Use a "professional" uninstall program to completely remove old version of StreamFab
Make sure the uninstaller removes Registry entries for StreamFab as well as the program
Do not use the built-in Windows uninstaller as it tends to leave stuff behind
A good source for currently available free uninstallers is at
Be sure to choose to remove StreamFab's current configuration when asked
3. Download the latest offline version of StreamFab
32bit version:
64bit version:
Never use the online pop-up installer as it sometimes produces bad installs
4. Install the new version of StreamFab
If the uninstall program you used has a Install component to it, use that to install StreamFab
Using the Install component will keep a complete log of everything added and make a future uninstall easier next time
A pop-up will appear when you first start StreamFab asking you to re-authorize your StreamFab, do it
Run Settings and set up your StreamFab configuration
After setting up your configuration and saving, it is best to close StreamFab and then restart it
Do a clean install everytime a new StreamFab version comes out and you will have less problems
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