How does Prime Video chapter creation work?

[MrGrackle]

I assume that Prime Video's creation of chapters works based on the X-ray scene data. So why is it so inconsistent? If I download an episode of NCIS, it might have 40 chapters, 12 chapters, or even no chapter data at all. On the no-data episodes, they do in fact contain X-ray data, so why no chapters? It's a neat concept, but it doesn't work as intended. So, what's next? Should that feature even exist?

[Mona]

I will need to check with the developer first, I will get back to you when there is news.

[Mona]

The chapter info was drawn from the website, there are some videos that do not contain chapter info.

[MrGrackle]

Thanks Mona. I was figuring each time the "X-Ray" data changed that there would be a chapter mark. On some episodes there is no chapter data but if you watch the show, each time the scenes change the X-ray data also changes.