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    #1

    RTL+ 1080p

    Hello, some RTL+ videos are not loading in 1080p. The problem has existed since version 6.6.1.7. As can be seen in the photo, everything was fine with 6.6.1.6. Log.zip

    Klicken Sie auf das Bild, um es zu vergrößern Name: Lehrer 6116.png Aufrufe: 0 Größe: 85.7 KB ID-Nr.: 427506
    Klicken Sie auf das Bild, um es zu vergrößern Name: Lehrer 6117.png Aufrufe: 0 Größe: 87.6 KB ID-Nr.: 427507
    Klicken Sie auf das Bild, um es zu vergrößern Name: Lehrer 6129.png Aufrufe: 0 Größe: 85.8 KB ID-Nr.: 427508
    Last edited by Sebastian001; 07-05-2023, 02:20 PM.
    Tags: None
    #2
    The log url shows as invalid, could you please try to upload the log file again? Thanks.

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      #3
      Okay

      Log.zip

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        #4
        OK.

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          #5
          Mona, have you heard anything?

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            #6
            Originally posted by Sebastian001 View Post
            Mona, have you heard anything?
            The QA team could duplicate the problem, it is now waiting for the developers to arrange a time to fix it.

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              #7
              Mona , the problem is still there even after adapting to the new website, please note that!

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                #8
                Originally posted by Sebastian001 View Post
                Mona , the problem is still there even after adapting to the new website, please note that!
                It's known, sorry for that.

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                  #9
                  I cannot download any of the RTL+ episodes. It analyzes fine to show them, but once I start the downloading process by clicking on the "play" button in my RTL+ open tasks, it analyzes endlessly only without actually starting the download. Playing the video in Streamfab browser works fine.I am using the 6.1.4.0 version. I chose 1080p or "best quality" when choosing the episodes.

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                    #10
                    Originally posted by morningshow View Post
                    I cannot download any of the RTL+ episodes. It analyzes fine to show them, but once I start the downloading process by clicking on the "play" button in my RTL+ open tasks, it analyzes endlessly only without actually starting the download. Playing the video in Streamfab browser works fine.I am using the 6.1.4.0 version. I chose 1080p or "best quality" when choosing the episodes.
                    Then create a new post. That's another problem.

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                      #11
                      morningshow Sebastian001 - seeing the same problem with 6.1.4.0 - stepping back to 6.1.3.9 ist works fine

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                        #12
                        Mona When does the developer plan to fix the problem?

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                          #13
                          Originally posted by Sebastian001 View Post
                          Mona When does the developer plan to fix the problem?
                          I am afraid that there isn't a concrete time for when the 1080p problem will be fixed yet.

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                            #14
                            As you can see, this is a fundamental analysis problem that affects all modules. Please return to the individual analysis!

                            Wilson.Wang Mona

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