d_aldana The Criterion Channel is listed as being supported but when I try to download a movie, I get this message "This video could not load or timed out. Try refreshing the page and playing again". The url is https://www.criterionchannel.com/godzilla-king-of-the-monsters/videos/godzilla-king-of-the-monsters. Log files are attached as well. [ATTACH]n373934[/ATTACH] [ATTACH]n373935[/ATTACH]Thank you for your help.Dave
d_aldana Thanks Mona! Just an FYI though, the DVD Downloader window does show me as logged in when I try the download. Thanks again!