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    Netflix subtitle problem

    I just loaded 3.0.1.4 in hopes that it would solve my Netflix subtitle problem. It didn't. It appears that when I download a Netflix Original movie, in this case Extraction, there are no subtitles in the output file. As the movie plays I can see the subtitles but they are missing in the output file. The movie is fine other then missing the subtitles. I downloaded the movie Inception from Netflix and it copied correctly, subtitles and all. I've attached both logs. File 10008 is for Inception and file 20016 is for extraction.
    Attached Files

    #2
    Please give version 3015 a try and feedback with the latest log file, thanks.

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      #3
      I just tried 3.0.1.5. Same result. Attached is the log. I tried the Movie Extraction again.
      Attached Files

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        #4
        Originally posted by jojomo View Post
        I just tried 3.0.1.5. Same result. Attached is the log. I tried the Movie Extraction again.
        I have passed your report to the developer. Please kindly wait, thanks.

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          #5
          The problem cannot be duplicated using version 3016, please update to try again, thank you.

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            #6
            Just tried downloading the Movie Extraction again on Netflix using version 3.0.1.8. This time I turned on CC. As the movie ran I could see the CC for all dialog. The output had no CC. I attached the log.
            Attached Files

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