Force Sub Titles

bflagg

Amazon - Jack Ryan series.
Either subtitles is on all the time, or no subtitles at all regardless of subtitle choice options within the dvd downloader program.
Any Ideas how to capture forced subtitles?

signals

Assume this is the tv show you are working with, not the theatrical movies. ? If other than English, please list the main language and a few of the season and episode numbers where you have noticed this.

Mona

Amazon - Jack Ryan series.
Either subtitles is on all the time, or no subtitles at all regardless of subtitle choice options within the dvd downloader program.
Any Ideas how to capture forced subtitles?
bflagg

Please check image attached below, we set it to output to srt file.
Below is the subtitle option we picked, and the output file only contains forced subtitles for playback. Please check if that is what you need. Thanks.

bflagg

Just saw your reply.. will check first chance I get.. Thank you... will post a result.

bflagg

Ok.. just tired your settings.. no force captioning at all. When someone speaks something other than English, no forced CC appears.
Same episode your are showing above. Not srt file was downloaded either.
Using windows media player a test before moving to my EMBY server.

Mona

Ok.. just tired your settings.. no force captioning at all. When someone speaks something other than English, no forced CC appears.
Same episode your are showing above. Not srt file was downloaded either.
Using windows media player a test before moving to my EMBY server.
bflagg

Please provide the latest drmDownloader log file.

bflagg

Ok..I'm now running version 3.1.0.6 (not x64).
Just tried Jack ryan again.. season 2 episode 1 (the one I test with), and there is no closed captioning when they speak Spanish. ( for example 26.00 mark)
I've set audio to eng forced narrative and CC english at the bottom off, and still no CC forced... also, in case it matters, there are no srt files created in case you are creating a separate file for CC text.

Can you tell me what the heck else I can do?

-------------------------7628 Drm Video Downloader End 2021-04-03----------------------------
9308 2021:04:11-16:12:04 Info: Set call back
9308 2021:04:11-16:12:04 Info: init cef result : true
9308 2021:04:11-16:12:04 Info: CT : "48"
9308 2021:04:11-16:12:04 Info: AP : "C:/Users/Brett/AppData/Roaming/DVDFab Downloader"
9308 2021:04:11-16:12:04 Info: TT : "100323"
9308 2021:04:11-16:12:04 Info: log version: 2021-02-08-0930
9308 2021:04:11-16:12:04 Info: os country: "United States"
9308 2021:04:11-16:12:04 Info: os language: "English"
9308 2021:04:11-16:12:04 Info: UI language: "C:/Program Files (x86)/DVDFab Downloader/QLanguage/Downloader_ENU.qm"
9308 2021:04:11-16:12:04 Info: Version: winx86
9308 2021:04:11-16:12:04 Info: Version: "3106"
9308 2021:04:11-16:12:04 Info: UN: "YmZsYWdnQHB0ZC5uZXQ="
9308 2021:04:11-16:12:04 Info: OS: 64bit System Windows 10 Build 19042
9308 2021:04:11-16:12:04 Info: GPU: name, NVIDIA GeForce RTX 2080 SUPER ,driver 27.21.14.6109
9308 2021:04:11-16:12:05 Info: Website title: "Amazon"
9308 2021:04:11-16:12:05 Info: Website url: "https://www.amazon.com/gp/video/storefront"
9308 2021:04:11-16:12:05 Info: "Batch Switch State : 1"
9308 2021:04:11-16:12:10 Info: "amazon_is_meta, in file open success, file size : 755713"
9308 2021:04:11-16:12:11 Info: "amazon_is_meta, out file open success"
9308 2021:04:11-16:12:11 Info: "amazon_is_meta, result : 0"
9308 2021:04:11-16:12:12 Info: amazon get custom id : "A1UW5IYG49OK9P"
9308 2021:04:11-16:12:35 Info: "amazon_is_meta, in file open success, file size : 877494"
9308 2021:04:11-16:12:36 Info: "amazon_is_meta, out file open success"
9308 2021:04:11-16:12:36 Info: "amazon_is_meta, result : 1"
9308 2021:04:11-16:12:36 Info: "amazon_get_url, in file open success, file size : 877494"
9308 2021:04:11-16:12:37 Info: "amazon_get_url, out file open success"
9308 2021:04:11-16:12:38 Info: "amazonCheckPageContent, in file open success, file size : 877494"
9308 2021:04:11-16:12:39 Info: "amazonCheckPageContent, out file open success"
9308 2021:04:11-16:12:39 Info: "amazonCheckPageContent, result : "
9308 2021:04:11-16:12:39 Info: amazon data response, errorCode : 0
9308 2021:04:11-16:12:40 Info: "amazonCheckPageContent, in file open success, file size : 881940"
9308 2021:04:11-16:12:40 Info: "amazonCheckPageContent, out file open success"
9308 2021:04:11-16:12:40 Info: "amazonCheckPageContent, result : "
9308 2021:04:11-16:12:40 Info: amazon data response, send next meta request
9308 2021:04:11-16:12:41 Info: amazon data response, errorCode : 0
9308 2021:04:11-16:12:41 Info: "amazonCheckPageContent, in file open success, file size : 873443"
9308 2021:04:11-16:12:42 Info: "amazonCheckPageContent, out file open success"
9308 2021:04:11-16:12:42 Info: "amazonCheckPageContent, result : "
9308 2021:04:11-16:12:42 Info: amazon data response, all meta data collected, begin finish parse
9308 2021:04:11-16:12:42 Info: "amazon_get_mete_info, in file open success, file size : 877494"
9308 2021:04:11-16:12:44 Info: "amazon_get_mete_info, out file open success"
9308 2021:04:11-16:12:44 Info: "amazon_get_season_info, in file open success, file size : 881940"
9308 2021:04:11-16:12:44 Info: "amazon_get_season_info, in file open success, file size : 873443"
9308 2021:04:11-16:12:47 Info: "amazon_get_season_info, out file open success"
9308 2021:04:11-16:12:47 Info: amazon parse meta finish
9308 2021:04:11-16:12:47 Info: amazon check add Queue : meta is valid : true
9308 2021:04:11-16:12:47 Info: amazon check add Queue : mpd flag : false mpd Result : false
9308 2021:04:11-16:12:47 Info: amazon meta current play id : "B089TYHMG6"
9308 2021:04:11-16:12:47 Info: Amazon, slot_getMpd, deviceInfo param: "atv-ps.amazon.com" "B089TYHMG6" "e8d17b3cd862b0c51b8dc0e62ea01d0f1be4bab2e2762 5b8e 0bcb6ea" "ATVPDKIKX0DER" "en_US"
9308 2021:04:11-16:12:48 Info: GetPlaybackUrl Data!
9308 2021:04:11-16:12:48 Info: Amazon get mpd callback, audio list : ("de-de", "en-us", "en-us_des", "es-es", "es-419", "fr-fr", "it-it", "pl-pl", "pt-br", "hi-in", "ta-in", "te-in", "ja-jp") subtitle list : ("de-de_forced", "en-us_forced", "es-es_forced", "es-419_forced", "fr-fr_forced", "it-it_forced", "pl-pl_forced", "pt-br_forced", "hi-in_forced", "ta-in_forced", "te-in_forced", "ja-jp_forced", "ms-my", "da-dk", "de-de", "en-us", "es-es", "es-419", "fr-fr", "id-id", "it-it", "nl-nl", "nb-no", "pl-pl", "pt-br", "pt-pt", "fi-fi", "sv-se", "tl-tl", "tr-tr", "ru-ru", "he-il", "ar-eg", "hi-in", "ta-in", "te-in", "th-th", "zh-hans", "zh-hant", "ja-jp", "ko-kr")
9308 2021:04:11-16:12:48 Info: amazon check add Queue : meta is valid : true
9308 2021:04:11-16:12:48 Info: amazon check add Queue : mpd flag : true mpd Result : true
9308 2021:04:11-16:12:48 Info: amazon meta current play id : "B089TYHMG6"
9308 2021:04:11-16:12:48 Info: get meta finish
9308 2021:04:11-16:12:48 Info: Not Reques MPD Data!
9308 2021:04:11-16:12:48 Info: show license dlg
9308 2021:04:11-16:12:49 Info: "audio map : de-de - Deutsch"
9308 2021:04:11-16:12:49 Info: "audio map : en-us - English"
9308 2021:04:11-16:12:49 Info: "audio map : en-us_des - English [Audio Description]"
9308 2021:04:11-16:12:49 Info: "audio map : es-es - Español (España)"
9308 2021:04:11-16:12:49 Info: "audio map : es-419 - Español (Latinoamérica)"
9308 2021:04:11-16:12:49 Info: "audio map : fr-fr - Français"
9308 2021:04:11-16:12:49 Info: "audio map : it-it - Italiano"
9308 2021:04:11-16:12:49 Info: "audio map : pl-pl - Polski"
9308 2021:04:11-16:12:49 Info: "audio map : pt-br - Português"
9308 2021:04:11-16:12:49 Info: "audio map : hi-in - ??????"
9308 2021:04:11-16:12:49 Info: "audio map : ta-in - ?????"
9308 2021:04:11-16:12:49 Info: "audio map : te-in - ??????"
9308 2021:04:11-16:12:49 Info: "audio map : ja-jp - ???"
9308 2021:04:11-16:12:49 Info: "subtitles map : de-de_forced - Deutsch forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : en-us_forced - English forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : es-es_forced - Español (España) forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : es-419_forced - Español (Latinoamérica) forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : fr-fr_forced - Français forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : it-it_forced - Italiano forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : pl-pl_forced - Polski forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : pt-br_forced - Português forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : hi-in_forced - ?????? forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : ta-in_forced - ????? forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : te-in_forced - ?????? forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : ja-jp_forced - ??? forced narrative"
9308 2021:04:11-16:12:49 Info: "subtitles map : ms-my - Bahasa Melayu"
9308 2021:04:11-16:12:49 Info: "subtitles map : da-dk - Dansk"
9308 2021:04:11-16:12:49 Info: "subtitles map : de-de - Deutsch"
9308 2021:04:11-16:12:49 Info: "subtitles map : en-us - English [CC]"
9308 2021:04:11-16:12:49 Info: "subtitles map : es-es - Español (España)"
9308 2021:04:11-16:12:49 Info: "subtitles map : es-419 - Español (Latinoamérica)"
9308 2021:04:11-16:12:49 Info: "subtitles map : fr-fr - Français"
9308 2021:04:11-16:12:49 Info: "subtitles map : id-id - Indonesia"
9308 2021:04:11-16:12:49 Info: "subtitles map : it-it - Italiano"
9308 2021:04:11-16:12:49 Info: "subtitles map : nl-nl - Nederlands"
9308 2021:04:11-16:12:49 Info: "subtitles map : nb-no - Norsk Bokmål"
9308 2021:04:11-16:12:49 Info: "subtitles map : pl-pl - Polski"
9308 2021:04:11-16:12:49 Info: "subtitles map : pt-br - Português (Brasil)"
9308 2021:04:11-16:12:49 Info: "subtitles map : pt-pt - Português (Portugal)"
9308 2021:04:11-16:12:49 Info: "subtitles map : fi-fi - Suomi"
9308 2021:04:11-16:12:49 Info: "subtitles map : sv-se - Svenska"
9308 2021:04:11-16:12:49 Info: "subtitles map : tl-tl - Tl"
9308 2021:04:11-16:12:49 Info: "subtitles map : tr-tr - Türkçe"
9308 2021:04:11-16:12:49 Info: "subtitles map : ru-ru - ???????"
9308 2021:04:11-16:12:49 Info: "subtitles map : he-il - ?????"
9308 2021:04:11-16:12:49 Info: "subtitles map : ar-eg - ???????"
9308 2021:04:11-16:12:49 Info: "subtitles map : hi-in - ??????"
9308 2021:04:11-16:12:49 Info: "subtitles map : ta-in - ?????"
9308 2021:04:11-16:12:49 Info: "subtitles map : te-in - ??????"
9308 2021:04:11-16:12:49 Info: "subtitles map : th-th - ???"
9308 2021:04:11-16:12:49 Info: "subtitles map : zh-hans - ??(??)"
9308 2021:04:11-16:12:49 Info: "subtitles map : zh-hant - ??(??)"
9308 2021:04:11-16:12:49 Info: "subtitles map : ja-jp - ???"
9308 2021:04:11-16:12:49 Info: "subtitles map : ko-kr - ???"
9308 2021:04:11-16:12:49 Info: amazon get custom id : "A1UW5IYG49OK9P"
9308 2021:04:11-16:13:18 Info: add work queue, playId : "B089T8VQLH"
9308 2021:04:11-16:13:18 Info: "WorkQueueList, add work item, id : B089T8VQLH, url : https://www.amazon.com/gp/video/deta...ADAAAAAA0wr0?a utoplay=1&t=0"
9308 2021:04:11-16:13:19 Info: "checkDownloadTaskQueueItem, item.strID: B089T8VQLH, "
9308 2021:04:11-16:13:19 Info: "checkDownloadTaskQueueItem, enableRecord: true"
9308 2021:04:11-16:13:19 Info: "DiskSpaceCheck, GetDiskFreeSpace result : 367"
9308 2021:04:11-16:13:19 Info: "DiskSpaceCheck, GetDiskFreeSpace result : 367"
9308 2021:04:11-16:13:19 Info: "slot_checkAndStart, enableRecord: true"
9308 2021:04:11-16:13:19 Info: amazon check add Queue : meta is valid : true
9308 2021:04:11-16:13:19 Info: amazon check add Queue : mpd flag : true mpd Result : true
9308 2021:04:11-16:13:19 Info: amazon meta current play id : "B089T8VQLH"
9308 2021:04:11-16:13:19 Info: get meta finish
9308 2021:04:11-16:13:19 Info: license callback: true
9308 2021:04:11-16:13:19 Info: Control: CheckOption is true!
9308 2021:04:11-16:13:19 Info: amazon download start, prepare params
9308 2021:04:11-16:13:19 Info: selected audio : ("en-us")
9308 2021:04:11-16:13:19 Info: selected subtitle : ("en-us_forced")
9308 2021:04:11-16:13:19 Info: marketPlaceId : "ATVPDKIKX0DER"
9308 2021:04:11-16:13:19 Info: langCode : "en_US"
9308 2021:04:11-16:13:19 Info: domain : "atv-ps.amazon.com"
9308 2021:04:11-16:13:19 Info: play id : "B089T8VQLH"
9308 2021:04:11-16:13:19 Info: Title : "Cargo"
9308 2021:04:11-16:13:19 Info: Set output video info 1 0
9308 2021:04:11-16:13:19 Info: Set output audio info 2
9308 2021:04:11-16:13:19 Info: Set user info
9308 2021:04:11-16:13:19 Info: atv-ps.amazon.com B089T8VQLH e8d17b3cd862b0c51b8dc0e62ea01d0f1be4bab2e27625b8e0 bcb6ea ATVPDKIKX0DER en_US
9308 2021:04:11-16:13:19 Info: Start download
9308 2021:04:11-16:13:19 Info: Audio: en-us / Subtitle: en-us_forced / To: "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH"
9308 2021:04:11-16:13:19 Info: download thread begin.
9308 2021:04:11-16:13:19 Info: record start signal emitted
9308 2021:04:11-16:13:19 Info: "checkDownloadTaskQueueItem, load item.strPlayUrl: https://www.amazon.com/gp/video/deta...ADAAAAAA0wr0?a utoplay=1&t=0"
9308 2021:04:11-16:13:20 Info: GetPlaybackUrl Data!
9308 2021:04:11-16:13:20 Info: Reques MPD Data!
9308 2021:04:11-16:13:20 Info: show license dlg
9308 2021:04:11-16:13:22 Info: get mpd data OK.
9308 2021:04:11-16:13:22 Info: Get data info success .
9308 2021:04:11-16:13:24 Info: Parse data info success .
9308 2021:04:11-16:13:24 Info: Match audio/subtitle success .
9308 2021:04:11-16:13:24 Info: Add stream success .
9308 2021:04:11-16:13:24 Info: Got Video Stream allow!
9308 2021:04:11-16:13:24 Info: Get Stream Reqlic!
9308 2021:04:11-16:13:26 Info: Check allow : 0
9308 2021:04:11-16:13:26 Info: Get Stream license!
9308 2021:04:11-16:13:28 Info: Check allow : 0
9308 2021:04:11-16:13:28 Info: Check Stream allow!
9308 2021:04:11-16:13:28 Info: Got Audio Stream allow!
9308 2021:04:11-16:13:28 Info: Get Processed success .
9308 2021:04:11-16:13:28 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_subtitle_en-us_forced.xml"
9308 2021:04:11-16:13:35 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_audio_en-us.mp4.tmp"
9308 2021:04:11-16:16:10 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_video.mp4.tmp"
9308 2021:04:11-16:16:10 Info: Download data success .
9308 2021:04:11-16:16:10 Info: "convert result subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_subtitle_en-us_forced.srt is exist? : 1, file size is 6066"
9308 2021:04:11-16:16:10 Info: ProcessedStreamFile!
9308 2021:04:11-16:16:14 Info: Dec audio success. File size: 84790682
9308 2021:04:11-16:16:14 Info: Dec audio success .
9308 2021:04:11-16:16:14 Info: ProcessedStreamFile!
9308 2021:04:11-16:17:28 Info: Dec video success. File size: 2176432414
9308 2021:04:11-16:17:28 Info: Whole download success .
9308 2021:04:11-16:17:28 Info: download thread is about to exit, flag check :
9308 2021:04:11-16:17:28 Info: amazon download finish slot enter
9308 2021:04:11-16:17:28 Info: "m_bGetMPD : 0, m_bGetMPDFinish : 1, m_bGetKey : 0, m_bGetKeyFinish : 1, m_bDownload : 0, m_bDownloadFinish : 1"
9308 2021:04:11-16:17:28 Info: free mpd data!
9308 2021:04:11-16:17:28 Info: Clear by download finish.
9308 2021:04:11-16:17:28 Info: show name before change: "Tom Clancy's Jack Ryan"
9308 2021:04:11-16:17:28 Info: show name after change: "Tom Clancy's Jack Ryan"
9308 2021:04:11-16:17:28 Info: title path before change: "Cargo"
9308 2021:04:11-16:17:28 Info: title path after change: "Cargo"
9308 2021:04:11-16:17:28 Info: "amazon before remux, audio file count : 1, subtitle file count : 1"
9308 2021:04:11-16:17:28 Info: "amazon before remux, audio file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_audio_en-us.mp4 is existed ? : 1, file size : 84790682"
9308 2021:04:11-16:17:28 Info: "amazon before remux, subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_13_19_B089T8VQLH_subtitle_en-us_forced.srt is existed ? : 1, file size : 6056"
9308 2021:04:11-16:17:28 Info: amazon play id from current work queue : "B089T8VQLH"
9308 2021:04:11-16:17:28 Info: amazon download send RecordResult signal, flag : true
9308 2021:04:11-16:17:28 Info: "batchDownloaderManager, record result, id : B089T8VQLH, type : 4"
9308 2021:04:11-16:17:28 Info: download thread end.
9308 2021:04:11-16:17:34 Info: amazon download send processFinish signal, flag : true
9308 2021:04:11-16:17:34 Info: "batchDownloaderManager, process finish, id : B089T8VQLH, type : 3"
9308 2021:04:11-16:17:34 Info: Signal set info text
9308 2021:04:11-16:17:34 Info: "checkDownloadTaskQueueItem, not find item.strID, cancel download: "
9308 2021:04:11-16:17:34 Info: "checkDownloadTaskQueueItem, load home page"
9308 2021:04:11-16:17:34 Info: record end signal emitted
9308 2021:04:11-16:17:34 Info: record file location: "C:/Users/Brett/Documents/DVDFab Downloader/Output/Tom Clancy's Jack Ryan/S02/Tom Clancy's Jack Ryan_S02E01_Cargo.mp4"
9308 2021:04:11-16:17:34 Info: Open Folder Settings : true --- true
9308 2021:04:11-16:17:35 Info: "amazon_is_meta, in file open success, file size : 754550"
9308 2021:04:11-16:17:35 Info: "amazon_is_meta, out file open success"
9308 2021:04:11-16:17:35 Info: "amazon_is_meta, result : 0"
9308 2021:04:11-16:17:36 Info: amazon get custom id : "A1UW5IYG49OK9P"

-------------------------9308 Drm Video Downloader End 2021-04-11----------------------------

bflagg

Ok. Uninstalled x86 version and installed x64. No CC either.
This time I chose En_Forced and English CC...

1104 2021:04:11-16:48:39 Info: Set call back
1104 2021:04:11-16:48:39 Info: init cef result : true
1104 2021:04:11-16:48:39 Info: CT : "48"
1104 2021:04:11-16:48:39 Info: AP : "C:/Users/Brett/AppData/Roaming/DVDFab Downloader"
1104 2021:04:11-16:48:39 Info: TT : "100323"
1104 2021:04:11-16:48:39 Info: log version: 2021-02-08-0930
1104 2021:04:11-16:48:39 Info: os country: "United States"
1104 2021:04:11-16:48:39 Info: os language: "English"
1104 2021:04:11-16:48:39 Info: UI language: "C:/Program Files (x86)/DVDFab Downloader/QLanguage/Downloader_ENU.qm"
1104 2021:04:11-16:48:39 Info: Version: winx86
1104 2021:04:11-16:48:39 Info: Version: "3106"
1104 2021:04:11-16:48:39 Info: UN: "YmZsYWdnQHB0ZC5uZXQ="
1104 2021:04:11-16:48:39 Info: OS: 64bit System Windows 10 Build 19042
1104 2021:04:11-16:48:39 Info: GPU: name, NVIDIA GeForce RTX 2080 SUPER ,driver 27.21.14.6109
1104 2021:04:11-16:48:39 Info: Website title: "Amazon"
1104 2021:04:11-16:48:39 Info: Website url: "https://www.amazon.com/gp/video/storefront"
1104 2021:04:11-16:48:39 Info: "Batch Switch State : 1"

-------------------------1104 Drm Video Downloader End 2021-04-11----------------------------
1104 2021:04:11-16:48:50 Info: "amazon_is_meta, in file open success, file size : 756192"
1104 2021:04:11-16:48:51 Info: "amazon_is_meta, out file open success"
1104 2021:04:11-16:48:51 Info: "amazon_is_meta, result : 0"
13904 2021:04:11-16:52:10 Info: Set call back
13904 2021:04:11-16:52:10 Info: init cef result : true
13904 2021:04:11-16:52:10 Info: CT : "49"
13904 2021:04:11-16:52:10 Info: AP : "C:/Users/Brett/AppData/Roaming/DVDFab Downloader"
13904 2021:04:11-16:52:10 Info: TT : "100323"
13904 2021:04:11-16:52:10 Info: log version: 2021-02-08-0930
13904 2021:04:11-16:52:10 Info: os country: "United States"
13904 2021:04:11-16:52:10 Info: os language: "English"
13904 2021:04:11-16:52:10 Info: UI language: "C:/Program Files/DVDFab Downloader/QLanguage/Downloader_ENU.qm"
13904 2021:04:11-16:52:10 Info: Version: winx64
13904 2021:04:11-16:52:10 Info: Version: "3106"
13904 2021:04:11-16:52:10 Info: UN: "YmZsYWdnQHB0ZC5uZXQ="
13904 2021:04:11-16:52:10 Info: OS: 64bit System Windows 10 Build 19042
13904 2021:04:11-16:52:10 Info: GPU: name, NVIDIA GeForce RTX 2080 SUPER ,driver 27.21.14.6109
13904 2021:04:11-16:52:10 Info: Website title: "Amazon"
13904 2021:04:11-16:52:10 Info: Website url: "https://www.amazon.com/gp/video/storefront"
13904 2021:04:11-16:52:10 Info: "Batch Switch State : 1"
13904 2021:04:11-16:52:15 Info: "amazon_is_meta, in file open success, file size : 755111"
13904 2021:04:11-16:52:15 Info: "amazon_is_meta, out file open success"
13904 2021:04:11-16:52:15 Info: "amazon_is_meta, result : 0"
13904 2021:04:11-16:52:16 Info: amazon get custom id : "A1UW5IYG49OK9P"
13904 2021:04:11-16:52:25 Info: "amazon_is_meta, in file open success, file size : 880109"
13904 2021:04:11-16:52:26 Info: "amazon_is_meta, out file open success"
13904 2021:04:11-16:52:26 Info: "amazon_is_meta, result : 1"
13904 2021:04:11-16:52:27 Info: "amazon_get_url, in file open success, file size : 880109"
13904 2021:04:11-16:52:27 Info: "amazon_get_url, out file open success"
13904 2021:04:11-16:52:28 Info: "amazonCheckPageContent, in file open success, file size : 880109"
13904 2021:04:11-16:52:28 Info: "amazonCheckPageContent, out file open success"
13904 2021:04:11-16:52:28 Info: "amazonCheckPageContent, result : "
13904 2021:04:11-16:52:29 Info: amazon data response, errorCode : 0
13904 2021:04:11-16:52:29 Info: "amazonCheckPageContent, in file open success, file size : 881625"
13904 2021:04:11-16:52:30 Info: "amazonCheckPageContent, out file open success"
13904 2021:04:11-16:52:30 Info: "amazonCheckPageContent, result : "
13904 2021:04:11-16:52:30 Info: amazon data response, send next meta request
13904 2021:04:11-16:52:30 Info: amazon get custom id : "A1UW5IYG49OK9P"
13904 2021:04:11-16:52:31 Info: amazon data response, errorCode : 0
13904 2021:04:11-16:52:31 Info: "amazonCheckPageContent, in file open success, file size : 876124"
13904 2021:04:11-16:52:32 Info: "amazonCheckPageContent, out file open success"
13904 2021:04:11-16:52:32 Info: "amazonCheckPageContent, result : "
13904 2021:04:11-16:52:32 Info: amazon data response, all meta data collected, begin finish parse
13904 2021:04:11-16:52:32 Info: "amazon_get_mete_info, in file open success, file size : 880109"
13904 2021:04:11-16:52:33 Info: "amazon_get_mete_info, out file open success"
13904 2021:04:11-16:52:34 Info: "amazon_get_season_info, in file open success, file size : 881625"
13904 2021:04:11-16:52:34 Info: "amazon_get_season_info, in file open success, file size : 876124"
13904 2021:04:11-16:52:36 Info: "amazon_get_season_info, out file open success"
13904 2021:04:11-16:52:36 Info: amazon parse meta finish
13904 2021:04:11-16:52:36 Info: amazon check add Queue : meta is valid : true
13904 2021:04:11-16:52:36 Info: amazon check add Queue : mpd flag : false mpd Result : false
13904 2021:04:11-16:52:36 Info: amazon meta current play id : "B089TYHMG6"
13904 2021:04:11-16:52:36 Info: Amazon, slot_getMpd, deviceInfo param: "atv-ps.amazon.com" "B089TYHMG6" "e8d17b3cd862b0c51b8dc0e62ea01d0f1be4bab2e27625b8e 0bcb6ea" "ATVPDKIKX0DER" "en_US"
13904 2021:04:11-16:52:37 Info: GetPlaybackUrl Data!
13904 2021:04:11-16:52:37 Info: Amazon get mpd callback, audio list : ("de-de", "en-us", "en-us_des", "es-es", "es-419", "fr-fr", "it-it", "pl-pl", "pt-br", "hi-in", "ta-in", "te-in", "ja-jp") subtitle list : ("de-de_forced", "en-us_forced", "es-es_forced", "es-419_forced", "fr-fr_forced", "it-it_forced", "pl-pl_forced", "pt-br_forced", "hi-in_forced", "ta-in_forced", "te-in_forced", "ja-jp_forced", "ms-my", "da-dk", "de-de", "en-us", "es-es", "es-419", "fr-fr", "id-id", "it-it", "nl-nl", "nb-no", "pl-pl", "pt-br", "pt-pt", "fi-fi", "sv-se", "tl-tl", "tr-tr", "ru-ru", "he-il", "ar-eg", "hi-in", "ta-in", "te-in", "th-th", "zh-hans", "zh-hant", "ja-jp", "ko-kr")
13904 2021:04:11-16:52:37 Info: amazon check add Queue : meta is valid : true
13904 2021:04:11-16:52:37 Info: amazon check add Queue : mpd flag : true mpd Result : true
13904 2021:04:11-16:52:37 Info: amazon meta current play id : "B089TYHMG6"
13904 2021:04:11-16:52:37 Info: get meta finish
13904 2021:04:11-16:52:37 Info: Not Reques MPD Data!
13904 2021:04:11-16:52:37 Info: show license dlg
13904 2021:04:11-16:52:37 Info: "audio map : de-de - Deutsch"
13904 2021:04:11-16:52:37 Info: "audio map : en-us - English"
13904 2021:04:11-16:52:37 Info: "audio map : en-us_des - English [Audio Description]"
13904 2021:04:11-16:52:37 Info: "audio map : es-es - Español (España)"
13904 2021:04:11-16:52:37 Info: "audio map : es-419 - Español (Latinoamérica)"
13904 2021:04:11-16:52:37 Info: "audio map : fr-fr - Français"
13904 2021:04:11-16:52:37 Info: "audio map : it-it - Italiano"
13904 2021:04:11-16:52:37 Info: "audio map : pl-pl - Polski"
13904 2021:04:11-16:52:37 Info: "audio map : pt-br - Português"
13904 2021:04:11-16:52:37 Info: "audio map : hi-in - ??????"
13904 2021:04:11-16:52:37 Info: "audio map : ta-in - ?????"
13904 2021:04:11-16:52:37 Info: "audio map : te-in - ??????"
13904 2021:04:11-16:52:37 Info: "audio map : ja-jp - ???"
13904 2021:04:11-16:52:37 Info: "subtitles map : de-de_forced - Deutsch forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : en-us_forced - English forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : es-es_forced - Español (España) forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : es-419_forced - Español (Latinoamérica) forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : fr-fr_forced - Français forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : it-it_forced - Italiano forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : pl-pl_forced - Polski forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : pt-br_forced - Português forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : hi-in_forced - ?????? forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : ta-in_forced - ????? forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : te-in_forced - ?????? forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : ja-jp_forced - ??? forced narrative"
13904 2021:04:11-16:52:37 Info: "subtitles map : ms-my - Bahasa Melayu"
13904 2021:04:11-16:52:37 Info: "subtitles map : da-dk - Dansk"
13904 2021:04:11-16:52:37 Info: "subtitles map : de-de - Deutsch"
13904 2021:04:11-16:52:37 Info: "subtitles map : en-us - English [CC]"
13904 2021:04:11-16:52:37 Info: "subtitles map : es-es - Español (España)"
13904 2021:04:11-16:52:37 Info: "subtitles map : es-419 - Español (Latinoamérica)"
13904 2021:04:11-16:52:37 Info: "subtitles map : fr-fr - Français"
13904 2021:04:11-16:52:37 Info: "subtitles map : id-id - Indonesia"
13904 2021:04:11-16:52:37 Info: "subtitles map : it-it - Italiano"
13904 2021:04:11-16:52:37 Info: "subtitles map : nl-nl - Nederlands"
13904 2021:04:11-16:52:37 Info: "subtitles map : nb-no - Norsk Bokmål"
13904 2021:04:11-16:52:37 Info: "subtitles map : pl-pl - Polski"
13904 2021:04:11-16:52:37 Info: "subtitles map : pt-br - Português (Brasil)"
13904 2021:04:11-16:52:37 Info: "subtitles map : pt-pt - Português (Portugal)"
13904 2021:04:11-16:52:37 Info: "subtitles map : fi-fi - Suomi"
13904 2021:04:11-16:52:37 Info: "subtitles map : sv-se - Svenska"
13904 2021:04:11-16:52:37 Info: "subtitles map : tl-tl - Tl"
13904 2021:04:11-16:52:37 Info: "subtitles map : tr-tr - Türkçe"
13904 2021:04:11-16:52:37 Info: "subtitles map : ru-ru - ???????"
13904 2021:04:11-16:52:37 Info: "subtitles map : he-il - ?????"
13904 2021:04:11-16:52:37 Info: "subtitles map : ar-eg - ???????"
13904 2021:04:11-16:52:37 Info: "subtitles map : hi-in - ??????"
13904 2021:04:11-16:52:37 Info: "subtitles map : ta-in - ?????"
13904 2021:04:11-16:52:37 Info: "subtitles map : te-in - ??????"
13904 2021:04:11-16:52:37 Info: "subtitles map : th-th - ???"
13904 2021:04:11-16:52:37 Info: "subtitles map : zh-hans - ??(??)"
13904 2021:04:11-16:52:37 Info: "subtitles map : zh-hant - ??(??)"
13904 2021:04:11-16:52:37 Info: "subtitles map : ja-jp - ???"
13904 2021:04:11-16:52:37 Info: "subtitles map : ko-kr - ???"
13904 2021:04:11-16:52:38 Info: amazon get custom id : "A1UW5IYG49OK9P"
13904 2021:04:11-16:52:55 Info: add work queue, playId : "B089T8VQLH"
13904 2021:04:11-16:52:55 Info: "WorkQueueList, add work item, id : B089T8VQLH, url : https://www.amazon.com/gp/video/detail/B089T8VQLH/ref=atv_dp_btf_el_prime_hd_tv_wfb_t1ADAAAAAA0wr0?a utoplay=1&t=0"
13904 2021:04:11-16:52:56 Info: "checkDownloadTaskQueueItem, item.strID: B089T8VQLH, "
13904 2021:04:11-16:52:56 Info: "checkDownloadTaskQueueItem, enableRecord: true"
13904 2021:04:11-16:52:56 Info: "DiskSpaceCheck, GetDiskFreeSpace result : 386"
13904 2021:04:11-16:52:56 Info: "DiskSpaceCheck, GetDiskFreeSpace result : 386"
13904 2021:04:11-16:52:56 Info: "slot_checkAndStart, enableRecord: true"
13904 2021:04:11-16:52:56 Info: amazon check add Queue : meta is valid : true
13904 2021:04:11-16:52:56 Info: amazon check add Queue : mpd flag : true mpd Result : true
13904 2021:04:11-16:52:56 Info: amazon meta current play id : "B089T8VQLH"
13904 2021:04:11-16:52:56 Info: get meta finish
13904 2021:04:11-16:52:56 Info: license callback: true
13904 2021:04:11-16:52:56 Info: Control: CheckOption is true!
13904 2021:04:11-16:52:56 Info: amazon download start, prepare params
13904 2021:04:11-16:52:56 Info: selected audio : ("en-us")
13904 2021:04:11-16:52:56 Info: selected subtitle : ("en-us_forced", "en-us")
13904 2021:04:11-16:52:56 Info: marketPlaceId : "ATVPDKIKX0DER"
13904 2021:04:11-16:52:56 Info: langCode : "en_US"
13904 2021:04:11-16:52:56 Info: domain : "atv-ps.amazon.com"
13904 2021:04:11-16:52:56 Info: play id : "B089T8VQLH"
13904 2021:04:11-16:52:56 Info: Title : "Cargo"
13904 2021:04:11-16:52:56 Info: Set output video info 1 0
13904 2021:04:11-16:52:56 Info: Set output audio info 0
13904 2021:04:11-16:52:56 Info: Set user info
13904 2021:04:11-16:52:56 Info: atv-ps.amazon.com B089T8VQLH e8d17b3cd862b0c51b8dc0e62ea01d0f1be4bab2e27625b8e0 bcb6ea ATVPDKIKX0DER en_US
13904 2021:04:11-16:52:56 Info: Start download
13904 2021:04:11-16:52:56 Info: Audio: en-us / Subtitle: en-us_forced / en-us / To: "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH"
13904 2021:04:11-16:52:56 Info: download thread begin.
13904 2021:04:11-16:52:56 Info: record start signal emitted
13904 2021:04:11-16:52:56 Info: "checkDownloadTaskQueueItem, load item.strPlayUrl: https://www.amazon.com/gp/video/detail/B089T8VQLH/ref=atv_dp_btf_el_prime_hd_tv_wfb_t1ADAAAAAA0wr0?a utoplay=1&t=0"
13904 2021:04:11-16:52:56 Info: GetPlaybackUrl Data!
13904 2021:04:11-16:52:56 Info: Reques MPD Data!
13904 2021:04:11-16:52:57 Info: show license dlg
13904 2021:04:11-16:52:58 Info: get mpd data OK.
13904 2021:04:11-16:52:58 Info: Get data info success .
13904 2021:04:11-16:53:00 Info: Parse data info success .
13904 2021:04:11-16:53:00 Info: Match audio/subtitle success .
13904 2021:04:11-16:53:00 Info: Add stream success .
13904 2021:04:11-16:53:01 Info: Got Video Stream allow!
13904 2021:04:11-16:53:01 Info: Get Stream Reqlic!
13904 2021:04:11-16:53:03 Info: Check allow : 0
13904 2021:04:11-16:53:03 Info: Get Stream license!
13904 2021:04:11-16:53:07 Info: Check allow : 0
13904 2021:04:11-16:53:07 Info: Check Stream allow!
13904 2021:04:11-16:53:07 Info: Got Audio Stream allow!
13904 2021:04:11-16:53:07 Info: Get Processed success .
13904 2021:04:11-16:53:07 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us_forced.xml"
13904 2021:04:11-16:53:07 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us.xml"
13904 2021:04:11-16:53:27 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_audio_en-us.mp4.tmp"
13904 2021:04:11-16:56:01 Info: Down load complete. "C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_video.mp4.tmp"
13904 2021:04:11-16:56:01 Info: Download data success .
13904 2021:04:11-16:56:01 Info: "convert result subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us_forced.srt is exist? : 1, file size is 6066"
13904 2021:04:11-16:56:01 Info: "convert result subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us.srt is exist? : 1, file size is 61965"
13904 2021:04:11-16:56:01 Info: ProcessedStreamFile!
13904 2021:04:11-16:56:12 Info: Dec audio success. File size: 279922602
13904 2021:04:11-16:56:12 Info: Dec audio success .
13904 2021:04:11-16:56:12 Info: ProcessedStreamFile!
13904 2021:04:11-16:57:31 Info: Dec video success. File size: 2176432414
13904 2021:04:11-16:57:31 Info: Whole download success .
13904 2021:04:11-16:57:31 Info: download thread is about to exit, flag check :
13904 2021:04:11-16:57:31 Info: amazon download finish slot enter
13904 2021:04:11-16:57:31 Info: "m_bGetMPD : 0, m_bGetMPDFinish : 1, m_bGetKey : 0, m_bGetKeyFinish : 1, m_bDownload : 0, m_bDownloadFinish : 1"
13904 2021:04:11-16:57:31 Info: Clear by download finish.
13904 2021:04:11-16:57:31 Info: show name before change: "Tom Clancy's Jack Ryan"
13904 2021:04:11-16:57:31 Info: free mpd data!
13904 2021:04:11-16:57:31 Info: show name after change: "Tom Clancy's Jack Ryan"
13904 2021:04:11-16:57:31 Info: title path before change: "Cargo"
13904 2021:04:11-16:57:31 Info: title path after change: "Cargo"
13904 2021:04:11-16:57:31 Info: "amazon before remux, audio file count : 1, subtitle file count : 2"
13904 2021:04:11-16:57:31 Info: "amazon before remux, audio file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_audio_en-us.mp4 is existed ? : 1, file size : 279922602"
13904 2021:04:11-16:57:31 Info: "amazon before remux, subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us_forced.srt is existed ? : 1, file size : 6056"
13904 2021:04:11-16:57:31 Info: "amazon before remux, subtitle file C:/Users/Brett/Documents/DVDFab Downloader/temp/outputTemp/2021_04_11_16_52_56_B089T8VQLH_subtitle_en-us.srt is existed ? : 1, file size : 61670"
13904 2021:04:11-16:57:31 Info: amazon play id from current work queue : "B089T8VQLH"
13904 2021:04:11-16:57:31 Info: amazon download send RecordResult signal, flag : true
13904 2021:04:11-16:57:31 Info: "batchDownloaderManager, record result, id : B089T8VQLH, type : 4"
13904 2021:04:11-16:57:31 Info: download thread end.
13904 2021:04:11-16:57:36 Info: amazon download send processFinish signal, flag : true
13904 2021:04:11-16:57:36 Info: "batchDownloaderManager, process finish, id : B089T8VQLH, type : 3"
13904 2021:04:11-16:57:36 Info: Signal set info text
13904 2021:04:11-16:57:36 Info: "checkDownloadTaskQueueItem, not find item.strID, cancel download: "
13904 2021:04:11-16:57:36 Info: "checkDownloadTaskQueueItem, load home page"
13904 2021:04:11-16:57:36 Info: record end signal emitted
13904 2021:04:11-16:57:36 Info: record file location: "C:/Users/Brett/Documents/DVDFab Downloader/Output/Tom Clancy's Jack Ryan/S02/Tom Clancy's Jack Ryan_S02E01_Cargo_1.mp4"
13904 2021:04:11-16:57:36 Info: Open Folder Settings : true --- true
13904 2021:04:11-16:57:37 Info: "amazon_is_meta, in file open success, file size : 754757"
13904 2021:04:11-16:57:38 Info: "amazon_is_meta, out file open success"
13904 2021:04:11-16:57:38 Info: "amazon_is_meta, result : 0"
13904 2021:04:11-16:57:38 Info: amazon get custom id : "A1UW5IYG49OK9P"

-------------------------13904 Drm Video Downloader End 2021-04-11----------------------------

bflagg

Hello, latest version of downloader installed. No forced CC still with jack ryan...
This is the setting I used for Ep1 season 2.
Whenever they speak spanish, no english subtitles appear
I cannot duplicate your screen shot you showed a few weeks back
Please.. any ideas?

potenial_user

Have you enabled the subtitles in your video player?

potenial_user

Just tried that episode of Jack Ryan in VLC and the forced subtitle works fine there.

BTW... The default windows movie player does not support subtitles at all within MP4 format as far as I am aware.

bflagg

Hi, yes, subtitle are on.
I do use windows media play as a test before moving the file to my EMBY library. hmmm.. will try a few other things..
I'll give the mp4 thing a go

bflagg

Well, ok then.. with windows media player, yiour right, WMPlayer now cannot play back forced subtitles.. and VLC can...
Hmmm..