Stuck on Analyzing Audio & Subtitles Information. (Paramount+)

Screaming Eagle

Hi
I upgraded to 4.0.19 this morning and since then I have not been able to download anything. I have only tried Paramount+ (that is the only streaming service I currently have with an active subscription).

I click download it analyses the season and then the episodes and then it remains on Analyzing audio & subtitles information

I have uninstalled and reinstalled the program (I also chose not the keep my personal information).

I have attached the logs.

Mona

I have passed your feedback to the developer.

saryon007

I have been having the same problem with paramount (4.0.19), both with series and movies.

When I start a download for a series episode, it analyses the episodes in the selected season then proceeds to do the same for all episodes in all seasons.

I have tried it on both desktop and a laptop (same version), same issue.

Attached are the logs.

Mona

I have been having the same problem with paramount (4.0.19), both with series and movies.

When I start a download for a series episode, it analyses the episodes in the selected season then proceeds to do the same for all episodes in all seasons.

I have tried it on both desktop and a laptop (same version), same issue.

Attached are the logs.
saryon007

The developer will check your log files.

Mollenoh

I still get the same error with the latest StreamFab 4.0.2.1. I haven't been able to download anything at all from Paramount+.

Perhaps StreamFab only supports the US site of that service? Unfortunately, Paramount+ seems to limit its accounts so that they only work in the region where you have signed up. I wasn't allowed to log on at all when connected by a VPN to the USA.

Are there any plans to support the international sites of Paramount+ soon?

Ballofiron

same here it use to work in 4.0.0.7 here in australia NO VPN . now gets stuck on "Analyzing Audio & Subtitles Information " left a hour still suck

Mona

Info: os country: "Australia"

Sorry for the trouble. We currently have a problem downloading Paramount videos in Australia. The developer is trying to find a solution.

Mollenoh

Sorry for the trouble. We currently have a problem downloading Paramount videos in Australia. The developer is trying to find a solution.
Mona

Australia only? I'm in Northern Europe and I have the same problem.

Mona

Please give version 4.0.2.3 a try and feedback, thank you.

saryon007

Just tried 4.0.2.3 and it now works for movies at least, only downside is subtitles/audio language cannot be selected. Movie downloads so far is 1080 and audio is surround ac3.

Screaming Eagle

Just tried 4.0.2.3 and it now works for movies at least, only downside is subtitles/audio language cannot be selected. Movie downloads so far is 1080 and audio is surround ac3.
saryon007

It also is working for series. But I also cannot select the audio language or subtitles.