Peacock : Closed captions always visible

Willimoon

All videos uploaded to Peacock include hidden closed captions that appear when watching the movie on Plex TV.
However, Streamfab only offers English subtitles. These closed captions are not detected by DVDFAB so it is impossible to remove them.
When you watch the video on Plex TV with subtitles you have the closed captions version over the English version...
I don't know how to delete them.
Can you make a change to not download them with Streamfab?
Thanks

october262

All videos uploaded to Peacock include hidden closed captions that appear when watching the movie on Plex TV.
However, Streamfab only offers English subtitles. These closed captions are not detected by DVDFAB so it is impossible to remove them.
When you watch the video on Plex TV with subtitles you have the closed captions version over the English version...
I don't know how to delete them.
Can you make a change to not download them with Streamfab?
Thanks
Willimoon

you can turn off the closed captions - 1. Press select or down (while watching a video)
2. Click left to reach the speech bubble icon. 3.Click on speech bubble. 4.Click on a language to turn on. 5.Click on “None” to turn off.

Willimoon

Thanks but I use the plex app on the TV. From the computer the problem does not arise in my case.

Willimoon

you can turn off the closed captions - 1. Press select or down (while watching a video)
2. Click left to reach the speech bubble icon. 3.Click on speech bubble. 4.Click on a language to turn on. 5.Click on “None” to turn off.
october262

Indeed it comes from the Plex application on my Samsung TV, thanks october262! The display of the subtitles varies according to the version of the application installed, the behavior of the apli is thus function of the support (type of TV, computer).
On my samsung TV I can't change the version of the application and so the closed captions are superimposed on the subtitle unfortunately....

So I ask again: is there a possibility on the streamfab/dvdfab side to remove the closed captions?
Thanks

knighter

Sorry to say it could not remove the closed captions at present.

Per K

Download MKVtoolnix and then use that one to completely remove the subs you have no need for and then create a new MKV file with out them.
https://www.videohelp.com/software/MKVToolNix
I have been using that one for several years to get rid of both subs and audio tracks that i personally had no need for in downloaded movies.

Willimoon

Download MKVtoolnix and then use that one to completely remove the subs you have no need for and then create a new MKV file with out them.
https://www.videohelp.com/software/MKVToolNix
I have been using that one for several years to get rid of both subs and audio tracks that i personally had no need for in downloaded movies.
Per K

Thanks but I had already tried but these tracks are not visible...

Willimoon

I was able to solve the problem with Plex. Thanks for your suggestions!