[Solved] Disney+ is crashing

RaZorDK

SteamFab is crashing while downloading from Disney+. Have tried with differens videos, but with same problem :(

Down2Earth

Just tried Disney+ and it also crashed and closed out on the first download. Think something has changed with it because I had to log in with my password, have not had to do that for months. I restarted StreamFab and tried to grab some missing Obi-Wan Kenobi episodes and it downloaded without crashing, the only thing different was that I left the downloading page open in StreamFab while it was downloading. Not sure if that was a fluke but it worked, also not sure why I had to log in again.

tcsnguy

Hi i had this issue also. Changing the audio to EAC3 fixed it for now. Not sure if this is a Disney+ thing where the end coding is messed up to stop copies or a SteamFab thing with decoding it. Hope that helps until the developers are able to fix it.

Down2Earth

Hi i had this issue also. Changing the audio to EAC3 fixed it for now. Not sure if this is a Disney+ thing where the end coding is messed up to stop copies or a SteamFab thing with decoding it. Hope that helps until the developers are able to fix it.
tcsnguy

Thinking I most be a little green here...saw your other post about switching from Atmos to EAC3 to get downloading working. Where is this Atomos option as noted? I can't find it in settings. For Audio it is only Stereo (ACC) and Multi Channel 5.1 (EAC3/AC3) which the latter I thought was the Dolby Amos setting even though it is not called as such out loud. Confused and dazed......as I had my settings at EAC3 the first time it crashed but the second try worked, what is happening lately with everybody is not a size that fits all.

october262

Thinking I most be a little green here...saw your other post about switching from Atmos to EAC3 to get downloading working. Where is this Atomos option as noted? I can't find it in settings. For Audio it is only Stereo (ACC) and Multi Channel 5.1 (EAC3/AC3) which the latter I thought was the Dolby Amos setting even though it is not called as such out loud. Confused and dazed......as I had my settings at EAC3 the first time it crashed but the second try worked, what is happening lately with everybody is not a size that fits all.
Down2Earth

try it with stranger things season 4 - https://forum.dvdfab.cn/forum/softwa...hings-season-4 post #3
also see the release notes for 5035 & 5036 regarding Atmos audio - https://www.dvdfab.cn/downloader-new.htm

Mona

About the crashing issue, please give this version a try and feedback, thank you.

dnlnnhs

About the crashing issue, please give this version a try and feedback, thank you.
Mona

This version crashed for me the same as the original 5.0.3.8 - I noticed that the downloading page had a "720p" label during processing, and about half way thru the "EAC3" label appeared, shortly after that it crashed. On another computer with version 5.0.3.3 downloads fine from Disney+.

So, I guess when new versions come out, instead of doing the update from the app, download the offline version from this forum and save in case I need to rollback, or just don't update unless I am experiencing an issue that is addressed in the udpate or need a new feature.

Racer

I am experiencing the very same issue. Regardless of TV show or movie it crashes. Tried on my laptop and the very same result. I will see if I can roll back to the previous version. Will this issue be resolved soon?

Mona

Sorry for that, the developer has updated something on this version, please have a try:

Or you can wait for the coming official version v5039.

Darkestryder

@Mona That link that you posted worked like a charm! Thanks!

mobriskie

Hello Mona,
That new version worked for me for Disney+
Thanks!

KidJoe

5.0.3.8 crashed on Dr Strange in the Multiverse of Madness this morning. Installed the 5.0.3.9 Dev 5 version Mona shared a link to in Post 9 of this thread and it downloads fine.

dnlnnhs

Sorry for that, the developer has updated something on this version, please have a try:

Or you can wait for the coming official version v5039.
Mona

yes, this works - thank you

RaZorDK

Sorry for that, the developer has updated something on this version, please have a try:

Or you can wait for the coming official version v5039.
Mona

Thanks Mona. This version is working

Chameleon

Yes this works fine and thank you and the developers.

Mona

Thank you for all the feedback. This thread is closed. :)