Disney "abnormally high number of requests" warning

[KidJoe]

Sounds to me like you have been busted.

only partially.

If I was "totally busted" they would have blocked my log in completely.

Instead, as I wrote, only my home internet IP was blocked, while my cellular devices, via my cellular company's internet, continued working.

I wonder if their network saw it as a DoS attack or similar type of thing?

[Chameleon]

"Due to an abnormally high number of requests, we have temporarily blocked traffic from your IP address. Pleas try again later (Error Code 91)."

This guy

[MrMayor]

Who's been busted?

Sounds to me like you have been busted.

[Chameleon]

Sounds to me like you have been busted.

[Cats4U]

It really depends on the ISP. The cable company I worked for had a 48 or 72 hour release time, I forget which. That's why we were taught to switch out the MAC address rather than tell the customer to disconnect their modem and wait 3 days.

[potenial_user]

Turning off the modem will often get a new IP but usually not if it's only off for a moment. A good 10 minutes without power may be enough. This of course is ISP dependent.

[KidJoe]

Did you buy a new router because of this or were planning on anyways?

I was buying a new router due to finishing our basement and needing "mesh" coverage for the house.

It was just a coincidence the new router was arriving on the same day.

[MrMayor]

Did you buy a new router because of this or were planning on anyways? I got this exact message earlier this year and the block lasted 24 hours. I retried SF a couple days after that for a few items and it worked fine. Since then, I've been wondering what the issue was (besides the quantity). For example, I know one of the issues recently fixed was after two minutes on a certain page, it would go back to the main screen, so I wondered if leaving that Window open (even though nothing was going on) sent too many "refresh" commands and that triggered something. Reading your answer and remembering around that time, IMO, I'm thinking that 50 items per day for multiple consecutive days is too much, and that either lowering the number per day (i.e. 40 or less) or adding a day off in between.

I had completed the first 8 seasons. In about 4 nights. It was a coue mornings later, after downloading more that I got the block.

I had queued up enough just to stay under 50 per day over the course of the 21st, 22nd, 23rd and 24th. Which allowed me to get seasons 1-8.

On the 27th I added seasons 9 and 10 to the queue, again staying under 50, and started my download.

On the morning of the 28th, I check SF and saw 3 episodes had failed, I retired them which failed, and that is when I noticed the black screen in the D+ tab in SF, cleared SF cache and log folders, then tried signing back into D+ and saw the error message.

I do not know how long it was between when the downloads on the 27th stopped and the morning when I retired the remaining 3 episodes and I discovered the block.

I installed the new router and rebooted the cable modem the afternoon of the 28th. I didn't try to watch a movie on Disney+ until about 8pm.

While I have watched a movies on Disney+ since being unblocked, I haven't tried downloading more yet.

[Dijitul]

I'd use a VPN for Disney now if you can....I can tell you I wasn't downloading as much as you, but still a lot., I was also downloading 1080p (not SF).

can you pm me regarding this second part please, i'm curious.

[retsrok163]

jimc115 I tried to PM on a question but said your mailbox is full. PM Me.

[jimc115]

I guess it depends on the provider. I worked as a cable modem tech for many years and the method I wrote above was the way I was taught and the way I have personally always used. I have had my router and modem off for days on occasion and when brought up again I had the same IP address. I do not have a static IP address. The last time I changed it was maybe 3 years ago when I used the spoof router method.

Next time try unscrewing the cable from the modem besides cutting power.

[jimc115]

As expected, I either got a new WAN IP after changing out the router and rebooting the modem, or I just waited long enough that Disney stopped blocking my IP.

Either way I can hit Disney+ from my home PCs.

I'd use a VPN for Disney now if you can....I can tell you I wasn't downloading as much as you, but still a lot.,I was also downloading 1080p (not SF).

[KidJoe]

Just curious on how many videos you grabbed in a 24-36 hour period and how long did the block last?

I had completed the first 8 seasons. In about 4 nights. It was a coue mornings later, after downloading more that I got the block.

I had queued up enough just to stay under 50 per day over the course of the 21st, 22nd, 23rd and 24th. Which allowed me to get seasons 1-8.

On the 27th I added seasons 9 and 10 to the queue, again staying under 50, and started my download.

On the morning of the 28th, I check SF and saw 3 episodes had failed, I retired them which failed, and that is when I noticed the black screen in the D+ tab in SF, cleared SF cache and log folders, then tried signing back into D+ and saw the error message.

I do not know how long it was between when the downloads on the 27th stopped and the morning when I retired the remaining 3 episodes and I discovered the block.

I installed the new router and rebooted the cable modem the afternoon of the 28th. I didn't try to watch a movie on Disney+ until about 8pm.

While I have watched a movies on Disney+ since being unblocked, I haven't tried downloading more yet.

[MrMayor]

Just curious on how many videos you grabbed in a 24-36 hour period and how long did the block last?

Thanks for the suggestions all. But I wasn't worried about troubleshooting.

I was posting as a warning that even with the 50 downloads per service per day limits, the Streaming Services can still give you problems.

So pace yourselves when you have a lot you want to download.

[KidJoe]

Thanks for the suggestions all. But I wasn't worried about troubleshooting.

I was posting as a warning that even with the 50 downloads per service per day limits, the Streaming Services can still give you problems.

So pace yourselves when you have a lot you want to download.