StreamFab v5.0.5.3: Paramount Plus Module Issues

BradYonder

Just a heads-up regarding SF 5.0.5.3 and Paramount+ module:

Some (not all) files downloaded are downloading completely.

This morning I had it set up to download (among other things) one movie and one tv series with two seasons.

It only downloaded 3 seconds of the movie, and it looks like (so far) more than half of the episodes from Season 1 were incomplete downloads.

Also, it only downloaded SRT files for one of the tv episodes.

I don't have time at the moment to upload my logs as I'm running behind schedule for work, but I'm hoping someone can corraborate this. The movie was Barnyard and the tv series was Back at the Barnyard. If I have time this weekend (unless someone beats me to it) I will attempt to upload a clean logfile.

rfryar

Here is the logs of the issue from one movie - Infinite

corey75

Same here, 5053 isn't grabbing the entire file.

beppo771

I'm also not getting closed captioning with 5.0.5.3, not sure if it's connected to the issue described above.

BradYonder

Okay when I got home from work I continued grabbing what was in my queue, stopping to send this message.

1 show, 2 seasons, 34 episodes: most did not finish downloading, and the ones that looked like they did finish were corrupted in some form (ie, credits cut off, started to acquire next episode and then cut off). Most SRT files did not download but I did not look at them to check for integrity.

4 movies: each had a length of about 6 seconds long and only 2 of them had SRT files downloaded (of those two SRT files, the only thing that looked "off" was that the very last line in each file had a timestamp but no text)

Logfiles attached

Mike_M

Same here.

Just tried downloading 2nd Episode of American Gigolo from Paramount+/Showtime.

I tracked the progress.

It created all the temp file segments, combined them and created a temp video of the appropriate size - 1,647,152Kb (see reply to this for attachments, uploading zip here separately) but only produced a file of 1,602kb (see reply to this for attachment) that is *only* the Showtime Opening Logo.

Alternate software got 2nd episode of American Gigolo on Paramount+/Showtime ok.

Mike

Attachment: Zip Files only for American Gigolo - Paramount+ with Showtime

Mike_M

It created all the temp file segments, combined them and created a temp video of the appropriate size - 1,647,152Kb (see reply to this for attachments, uploading zip here separately) but only produced a file of 1,602kb (see reply to this for attachment) that is *only* the Showtime Opening Logo.[/B]
Mike_M

Attachment 1 - StreamFab only downloaded the Showtime Logo and created a *nifty* 4 second video file that plays the logo.

Attachment 2 - Screen capture showing a tmp file of the appropriate file size was created - 1,647,152Kb , but evidently did not make it to the output during the processing and mux phases of StreamFab.

Mike

MrKrawk

NCIS New Orleans - tried two episodes, both are cut about 5 minutes short. When you hover the mouse over them it shows the proper length, but the file size is smaller than it should be and obviously it stops short. A different program works fine on them but I prefer Streamfab bc of the global tags and such.

AGuyWithAComputer

I Tried to download S.W.A.T season 5, Most of the Shows are only 30 minutes long when they should be closer to 45 Minutes, and it only downloaded 1 SRT file out of 22 episodes

Competition Downloaded everything fine will subs for each episode.

IronicMan

yeah, can't seem to download movies from amazon paramount channel. ...deleted some streamfab files related to amazon including taskdata but it didn't help

girdnerg

Here are the log files for "Indiana Jones and the Temple of Doom"
[ATTACH]n415160[/ATTACH]

Stebono

It's been doing this for months now I've had to re-download many things several times to get the full DL. Most of the time it was 1/2 to3/4's of the video. When checking the videos the picture would freeze but the audio would continue to play so I was really getting the full DL but with the video incomplete.

Now it just analyzes and never gets to downloading I left the Ring up for analyzing for almost the full movie, as it played while it was working on it.

Mona

It's been doing this for months now I've had to re-download many things several times to get the full DL. Most of the time it was 1/2 to3/4's of the video. When checking the videos the picture would freeze but the audio would continue to play so I was really getting the full DL but with the video incomplete.

Now it just analyzes and never gets to downloading I left the Ring up for analyzing for almost the full movie, as it played while it was working on it.
Stebono

About the analysis problem, did you try delete the temp folder? Did it help?

Mona

For the "incomplete downloads" problem, I will have the QA team check.

Stebono

About the analysis problem, did you try delete the temp folder? Did it help?
Mona

Dumb me Mona, I tried everything but that for the analyzing issue.

Thank you dear

MrKrawk

For the "incomplete downloads" problem, I will have the QA team check.
Mona

That is appreciated. Before 5053 I had greater than 95% success rate. Now, every download is incomplete.

girdnerg

I always delete the log and temp folders first. It did not help.

MrKrawk

For the "incomplete downloads" problem, I will have the QA team check.
Mona

Hi Mona,

I see we got 5054 released but no mention of this issue. Have they been able to confirm that this problem and fix on the next version?

corey75

Hi Mona,

I see we got 5054 released but no mention of this issue. Have they been able to confirm that this problem and fix on the next version?
MrKrawk

No it didn't fix it. Paramount is still broke.

Mike_M

For the "incomplete downloads" problem, I will have the QA team check.
Mona

I hope this is on the list and being worked on.

1. Someone monitoring StreamFab servers/access during your "weekend" so we're not down for 17 hours.
2. HBO 1080
3. Apple+ 480
4. Peacock+ keeps logging off if not displayed as the active window and being utilized (has to be 1st in queue and processing)
5. Paramount+ processes resulting in partial files or files with just the logo as a movie?! (This topic)

Anything else?

Mike