Cant sign into MAX with windows 7

nightwingken

Hello,
I want to DL something from "MAX" and I got an error saying I have to update my browser.
That is impossible.
I also have chrome and Firefox, but the Streamfab app seems to open in Chrome.
Is there a work around?

Chameleon

Are you in USA?

nightwingken

Yes, I am in the USA. Currently running version 6129.
I can sign in on Chrome on the computer, and firefox. but not on the Streamfab app.

Mona

We test in Windows 7, no issue here. Maybe you clean the caches and temp files and then run the software to try it again?

KidJoe

Hello,
I want to DL something from "MAX" and I got an error saying I have to update my browser.
That is impossible.
I also have chrome and Firefox, but the Streamfab app seems to open in Chrome.
Is there a work around?
nightwingken

Did you update to 6.1.2.9 using the "update" button? or did you download and use the offline installer? If Update button, try using the offline installer over top of your current install -> https://www.dvdfab.cn/mlink/download.php?g=StreamFab_x64

nightwingken

Did you update to 6.1.2.9 using the "update" button? or did you download and use the offline installer? If Update button, try using the offline installer over top of your current install -> https://www.dvdfab.cn/mlink/download...=StreamFab_x64
KidJoe

Hello, Thank you.
I just tried this, and it still not working.

"Google Couldn’t sign you in
This browser or app may not be secure. Learn more
Try using a different browser. If you’re already using a supported browser, you can try again to sign in."

So this is an odd situation.
I get HBO/MAX though my tv provider "YoutubeTV".
I have been using this since I got Stream Fab. I have downloaded many films and shows.

I have also tried to log in to "Youtubetv" through the browser on Stream Fab. Same error.
This has never been an issue until now.

nightwingken

I tried to sign into hulu and got in instantly.

jpp72

Hello, Thank you.
I just tried this, and it still not working.

"Google Couldn’t sign you in
This browser or app may not be secure. Learn more
Try using a different browser. If you’re already using a supported browser, you can try again to sign in."

So this is an odd situation.
I get HBO/MAX though my tv provider "YoutubeTV".
I have been using this since I got Stream Fab. I have downloaded many films and shows.

I have also tried to log in to "Youtubetv" through the browser on Stream Fab. Same error.
This has never been an issue until now.
nightwingken

Signing in with Google will never work until they upgrade the browser. Google is very strict as to what browser can be used to authenticate a Google account.

When you first sign-in via a provider, you basically create an account on HBO Max/Max. The next times, you can just login without the provider.

This is probably what happened when it was HBO max and now that it is Max, you my need to do the same thing. Sign-in with Google/Youtube from Chrome to create the initial account and then use the email address in StreamFab instead of trying with Google/Youtube.

If that doesn't work, try the Max forgot password link and use the email address.

Last resort is to login to Max in Chrome, close Chrome and then open StreamFab in administrator mode.

KidJoe

@nightwingken

@jpp72

I just realized something... SF uses Chromium browser underneath, right?

from -> https://chromium.woolyss.com/#windows
[quote]Since version 110, Chromium is not available on Windows 7, 8, 8.1, Server 2012 and Server 2012 R2 (Archive: 1)
For help, version 109 works fine. The last stable version for them is 109.0.5414.120[/quote]
could that be why the error is happening?

Is that going to be an issue going forward?

jpp72

@nightwingken

@jpp72

I just realized something... SF uses Chromium browser underneath, right?

from -> https://chromium.woolyss.com/#windows

could that be why the error is happening?

Is that going to be an issue going forward?
KidJoe

Well i the new version 6.1.3.0 finally updated the browser so it is now version 114.

The odd thing is that if i go to https://www.whatismybrowser.com/ inside StreamFab it says i am using Chrome 114 on Windows 10.

But if i go with Chrome or Edge, it correctly says Windows 11.

So StreamFab may very well be spoofing the OS to the detection tools...

So I would tell @nightwingken to try again with version 6.1.3.0

Cats4U

SF uses CEF (actually a QT5 binding of CEF called QCEF) as it's browser. CEF is Chromium Embedded Framework. It is a form of Chromium that can be used inside third-party programs. It is a subset of Chromium but it is not Chromium per se.
Like most programs that try to figure out what browser you are using https://www.whatismybrowser.com/ probably uses the User-Agent method as it's base. User-Agent always returns Windows 10 for either Windows 10 or 11 for a Windows browser. There is a newer method called User-Agent-Hints which https://www.whatismybrowser.com/ must also use. This only works with a few select browsers (not CEF/QCEF) and is able to differentiate between Windows 10 and 11.

https://learn.microsoft.com/en-us/microsoft-edge/web-platform/how-to-detect-win11

I'm not running 6.1.3.0 and so all I can see is that 6.1.2.9 is listed as Chrome equivalent version 102. Checking the main CEF Github site it appears that the latest release is for version 116 but QCEF is a bit hard to track down. It appears that there is only one Chinese(?) individual that is working on QCEF. It appears that that is also version 116. More than likely SF is using a User-Agent Switcher. I've seen all different browsers listed in the past as well as OSes for StreamFab's User-Agent.

jimc115

Then the best advice is to follow JPP and create an account in a normal browser and use it in Streamfab...
Streamfab is not going to allow a google login (or youtube.tv) at this time.

I wish it could be fixed because it also prevents the MPD mod from working on youtube.tv because you can't sign in.

jpp72

https://www.whatismybrowser.com/ probably uses the User-Agent method as it's base. User-Agent always returns Windows 10 for either Windows 10 or 11 for a Windows browser. There is a newer method called User-Agent-Hints which https://www.whatismybrowser.com/ must also use. This only works with a few select browsers (not CEF/QCEF) and is able to differentiate between Windows 10 and 11.
Cats4U

I guess it's using the hints

Cats4U

I guess it's using the hints
jpp72

Yep, that would be what I would expect. Edge is one of the browsers that can pass that info along and it would make sense for the folks at Whatismybrowser.com to be knowledgeable of that method. QCEF/CEF in StreamFab will return a Windows 10 because it does not do User-Agent-Hints.

Another factor that might be involved in this Windows 7 problem is that 7 defaults to TLS 1.0 unless enabled to TLS 1.1 or 1.2 (preferred). For security reasons a lot of websites will refuse admission to their site unless you are using the right cipher. Probably the best site to determine your SSL/TLS capability is https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html. He should also Google "Windows 7 SSL" to see how to enable 1.1 and 1.2 if he still only has 1.0.

cyberdave03

How do you change the browser in Streamfab? (I couldn’t find any information on this, including in the manual.)

Chameleon

Why can't it just work, without all these workarounds? This is getting tiresome.

Cats4U

How do you change the browser in Streamfab? (I couldn’t find any information on this, including in the manual.)
cyberdave03

You don't. The best you could hope for would be to change what the browser appears to be with a User-Agent switcher. More than a year ago and again 6 months after that I requested that exact thing. Still waiting.

Cats4U

Well i the new version 6.1.3.0 finally updated the browser so it is now version 114.

jpp72

Jack,
I know this was from awhile ago but due to something I just found out about it has me seriously doubting that they updated the browser to 114. Firstly, I can only find references to QCEF 102 in the files. Since you are seeing 114 with What is My Browser, odds are that SF just used a User-Agent switcher as I wrote previously. But the big thing is that any program using CEF greater than 110 does NOT support Windows 7/8/8.1. If they actually did go to 114 then every Windows 7/8/8.1 user here would be screaming because it would cause an immediate crash. It is doing it on other CEF-based programs.

jpp72

Jack,
I know this was from awhile ago but due to something I just found out about it has me seriously doubting that they updated the browser to 114. Firstly, I can only find references to QCEF 102 in the files. Since you are seeing 114 with What is My Browser, odds are that SF just used a User-Agent switcher as I wrote previously. But the big thing is that any program using CEF greater than 110 does NOT support Windows 7/8/8.1. If they actually did go to 114 then every Windows 7/8/8.1 user here would be screaming because it would cause an immediate crash. It is doing it on other CEF-based programs.

Cats4U

Interesting... May be why it is also saying Windows 10 as the OS.

People still on Win7/8/8.1 are kinda playing with fire IMHO. Especially Win7. If Microsoft no longer supports it, i don't think they have a leg to stand on in being upset about any program dropping support...

Chameleon

I agree 100% jpp72, there is no excuse to still be using Windows 7, you cant expect support on an OS that is 15 years old.