streamfab crashes

[Cats4U]

And yes, I would very much like your instructions on how to remove SF from the roots so I can do a completely clean install as I'm not competent enough to go messing about with regkeys on my own.

Here comes my boilerplate version of my clean install instructions (it beats having to type it in new each time)...

My suggestion is to do a clean installation of the latest StreamFab release, meaning use a professional Uninstaller such as Revo, Ashampoo, and many others (Google "€œUninstallers" for additional free and pay programs) to uninstall SF. In addition, be sure to remove your current SF Log and Temp folders. Then download the latest StreamFab release from the Sticky announcement at the top of this forum and install it fresh. Do not use the online installer.
​
Right now, I prefer the Ashampoo - . Revo sometimes makes you reboot your computer.
Ahh, what the heck, I'll give you a step-by-step...

1) Delete your StreamFab Log and Temp folders.
2) Run your uninstaller and remove the existing StreamFab including the registry entries. At one point, it will ask you if you want to save your StreamFab configuration. Say NO. A StreamFab window will come up and ask why you are uninstalling, choose Other and type Clean Install.
3) Start reinstall using latest offline update file. I prefer to get mine from the Sticky at the top of this forum.
4) A StreamFab popup will ask for your email/password to authorize your StreamFab. Give your DVDFab email/password, not your forum email/password, if different.
5) Ignore all the garbage advertisements. I don't think I have to tell you that.
6) Reset up your Settings and the GUI the way you want it to look.
7) Always best to close and then open StreamFab at this point.
8) Give YouTube another try.

It sounds like a lot of work, but it really isn't. I do a Clean Install with each new update. It goes very fast after you've done it a few times. I also go beyond that and update a good number of old versions of programs that StreamFab uses with their latest versions. But that's a whole 'nuther story.

[Chameleon]

Cats4U is a kind man. I can name 3 people off the top of my head that make this site friendly and helpful. I haven't had time for movies or playing around lately, MidTerms and getting an apartment for my new job in Sept. But I bet if you asked one of the staff to give you back your trials they would do it because you helped their customers when they didn't.

[artsunlimited]

I was hoping to hear back from you to try to figure out which way to go with this. In the meantime, I used up 2 of my free trials to test for crashing with the YT Movie Downloader. The first trial, I mistakenly downloaded a PG movie, and it didn't ask me to sign in. That's alright, I wanted to watch that movie anyway. The second trial, I made sure I grabbed an R-rated one. I simply used the method shown in Wilson.Wang's video at and I was able to sign in with no problem. No crashes. You might want to try doing a clean install. Do you need instructions on how to do that?

Oh Cats, I feel incredibly bad that you burned through 2 of your free trials trying to find a fix for me - the level of devotion and effort I find on this site from you in particular to help people out from behind the 8-ball is positively humbling. I really, really owe you.
Following Wilson's tutorial, I find I can't sign into the SF YouTube page (which I was never signed into) either - instant crash. I have 2 different versions of SF on 2 laptops - both crash at signin, whether it's YouTube or YouTube movies. Doing a complete uninstall-reinstall is really not something I'm looking forward to, but I guess it has to be done. I'll keep you updated.

And yes, I would very much like your instructions on how to remove SF from the roots so I can do a completely clean install as I'm not competent enough to go messing about with regkeys on my own.

[Cats4U]

I was hoping to hear back from you to try to figure out which way to go with this. In the meantime, I used up 2 of my free trials to test for crashing with the YT Movie Downloader. The first trial, I mistakenly downloaded a PG movie, and it didn't ask me to sign in. That's alright, I wanted to watch that movie anyway. The second trial, I made sure I grabbed an R-rated one. I simply used the method shown in Wilson.Wang's video at and I was able to sign in with no problem. No crashes. You might want to try doing a clean install. Do you need instructions on how to do that?

[artsunlimited]

Did you try the second way for the extension? Use ALL instead of current site? That might be a huge cookie file though, maybe not. The extension is from Lennon Hill right? When I searched for it on FF, there were several different ones from different authors.

As you say, there's a few cookies.txt extensions available, but none appear to be from Lennon Hill - maybe that's part of the problem? I don't recall that the one I tried offered that "all" option - I think Chrome actually hates the extension at a basic level, which is why it came up with nothing.

*sigh* If I can muster up the energy I'll certainly try your suggestions (much appreciated, you're very generous with your time and effort!), but honestly, I'm at the point now where I figure it's up to SF to task the devs to fix this, since they're trying to entice people to plump for their holiday deals - and to not even be able to access the free trial because it crashes the whole shebang when you try to sign in isn't exactly a glowing recommendation for the product. The bloody thing ought not to crash in the first place, you know?

[Cats4U]

Dammit - my apologies for not realizing they're two different things. Obviously I would have started a separate thread had I picked up on that - thanks for the correction. Log attached.

Do you have any trials left for the YouTube Movies Downloader? That information isn't listed in the log. It just shows that you haven't bought that module yet. The log is no help in telling whether being out of trials is the reason for your crashing. You made two attempts to log in there and both times it just ends abruptly at, pretty much, the same spot. If you still have trials available, then this should be sent to the Developer to look at. If you don't, I would think they should give you some type of notification of that fact before the program just shuts you down. So, in reality, it should be sent to the Developer either way but depending on your reply will determine what for.

[MrGrackle]

I saw your earlier post about this fix and considered trying it because it's a clever workaround and was so similar to my issue, but ran up against the Chrome extension of cookies.txt actually stating there's no cookies for the site, so what the...? I'm well and truly stumped at this point.

Did you try the second way for the extension? Use ALL instead of current site? That might be a huge cookie file though, maybe not. The extension is from Lennon Hill right? When I searched for it on FF, there were several different ones from different authors.

Or try this:
Clear your browser cache why hitting Shift + Ctrl + Delete. I usually select just cache, not browsing history or cookies, etc.
Log Out of YouTube.
Close the browser.
Log In to Youtube
Try exporting cookies now.

jpp72 mentioned that MS Edge locks the cookies file, maybe chrome does too. This extension is probably supposed to override that.

I know it might suck, but you might want to go in to your cookies setting manually in Chrome and delete anything with YouTube, close out, reopen and sign back in.


When I was originally desperate a month ago or so, I installed Chrome to make the auto-login work. You might want to consider installing FF just for the sake of this exercise if you can't get the Chrome route to work with the cookies.txt program.

[artsunlimited]

Have you tried manually importing the cookies for youTube like I had to do recently?

https://forum.dvdfab.cn/forum/softwa...g-cache-folder

I saw your earlier post about this fix and considered trying it because it's a clever workaround and was so similar to my issue, but ran up against the Chrome extension of cookies.txt actually stating there's no cookies for the site, so what the...? I'm well and truly stumped at this point.

[artsunlimited]

So, your issue is with the YouTube Movies Downloader and not the plain YouTube module, which was fixed with 6.1.5.6? Log file, please.

Dammit - my apologies for not realizing they're two different things. Obviously I would have started a separate thread had I picked up on that - thanks for the correction. Log attached.

StreamFab.log

[MrGrackle]

Hi Wilson - I've updated to 6157 and still no change - StreamFab crashes as soon as I try to sign in, which is apparently required for anything above a PG-rating.

Have you tried manually importing the cookies for youTube like I had to do recently?

https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/434775-can-t-log-into-youtube-after-clearing-cache-folder

[Cats4U]

So, your issue is with the YouTube Movies Downloader and not the plain YouTube module, which was fixed with 6.1.5.6? Log file, please.

[artsunlimited]

Hi,

Please update to the new version 6156 and try it again.

Wilson

Hi Wilson - I've updated to 6157 and still no change - StreamFab crashes as soon as I try to sign in, which is apparently required for anything above a PG-rating.

I'm actually trying to access the YouTube Movies Downloader trial to see if it's worth purchasing along with Channel 4 during the holiday deal, and I have to say that instantly crashing really isn't...um...exactly a wallet-opening performance, you know?

Do you have an update on the devs' progress on this issue?

[Wilson.Wang]

Hi,

Please update to the new version 6156 and try it again.

Wilson

[MrGrackle]

Not all actions by the Staff, Moderators, or User Volunteers are out in the open. I assure you that in this case, the issue was recreated in slightly more than an hour after it was initially reported and referred to the Developer.

Yeah, that's understood
I have experienced the tab crashes since day one and it was reported way back when. Interesting to see if the update fixes that.

[Cats4U]

No log, no steps to recreate the issue, nothing.

Not all actions by the Staff, Moderators, or User Volunteers are out in the open. I assure you that in this case, the issue was recreated in slightly more than an hour after it was initially reported and referred to the Developer.