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Bugs Amazon 6.1.8.1

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  • Cats4U
    replied
    Originally posted by KidJoe View Post
    Thanks, but I'm only posting to illustrated that its not 100% working, that "for me too" these values sometimes come in correct, other times don't. So I'm not going to go through all those steps of manually upgrading everything.

    I'm not planning on uninstalling anything either. I don't use this feature, so I'll let anyone that uses this feature and needs it working to deep dive into Troubleshooting.

    I don't mind doing more basic troubleshooting. I've already done the clear temp and logs, and clear history.
    And that's the way it should be. As I've written several times, this not for everybody, nor do I state that it will fix anything. I just like to have the latest versions of programs in use. I posted it for those that feel the same way and are willing to take a (small) risk on what I have written will work for them.

    Leave a comment:


  • KidJoe
    replied
    Originally posted by hizbf View Post

    Take a look at this:
    I have StreamFab 6.1.8.3 and trying to download Season 3 of Resident Alien. It downloads Episodes 1-4 fine. For episodes 5 & 6, it downloads the audio fine, be very slowly, then attempts to download the video at the same very slow speed. They eventually fail. Then it goes onto Episode 7 and it downloads fine and so does

    Or you can choose to delete the configuration when uninstalling the software, then clear the cache and try again
    Thanks, but I'm only posting to illustrated that its not 100% working, that "for me too" these values sometimes come in correct, other times don't. So I'm not going to go through all those steps of manually upgrading everything.

    I'm not planning on uninstalling anything either. I don't use this feature, so I'll let anyone that uses this feature and needs it working to deep dive into Troubleshooting.

    I don't mind doing more basic troubleshooting. I've already done the clear temp and logs, and clear history.

    Leave a comment:


  • KidJoe
    replied
    Originally posted by jpp72 View Post

    Basically i want to know if you go to the Downloaded section, are these there (Jack Ryan S04) ? If they are, can you delete them by clicking the X and try downloading again?

    IIRC, deleting History or Temps and Log folders keep your download history. But i could be wrong
    Download tab was cleared before I added anything to the queue. And temp and log folders, and history on home tab also were cleared since I last downloaded Jack Ryan and Big Bang. And I don't recall If I downloaded Big Bang via Amazon or Max downloader

    This was the first time I tried downloading The Boys.

    I'll go back in when I get a chance, clear everything from all places, and try again.

    Leave a comment:


  • hizbf
    replied
    Originally posted by KidJoe View Post

    So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?
    Take a look at this:
    I have StreamFab 6.1.8.3 and trying to download Season 3 of Resident Alien. It downloads Episodes 1-4 fine. For episodes 5 & 6, it downloads the audio fine, be very slowly, then attempts to download the video at the same very slow speed. They eventually fail. Then it goes onto Episode 7 and it downloads fine and so does

    Or you can choose to delete the configuration when uninstalling the software, then clear the cache and try again

    Leave a comment:


  • jpp72
    replied
    Originally posted by KidJoe View Post

    So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?
    Basically i want to know if you go to the Downloaded section, are these there (Jack Ryan S04) ? If they are, can you delete them by clicking the X and try downloading again?

    IIRC, deleting History or Temps and Log folders keep your download history. But i could be wrong

    Leave a comment:


  • KidJoe
    replied
    Originally posted by jpp72 View Post
    KidJoe, Jack Ryan is "old" and The Boys S04 is brand spanking new.

    I am wondering if you had already downloaded JR S04 before and if it was still listed in your history when you tried yesterday.

    Grasping at straws here but could it be that the name is cached somehow and that is why it is not working but The Boys is?

    If you go back to your history and find a show you downloaded before 6.1.8.x, could you try to download it again and see if the problem occurs?

    If it occurs, then try to delete it from the history and download again?

    That's probably not the issue but the QA specialist in me wants to find the root cause
    So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?

    Leave a comment:


  • Sebastian001
    replied
    Wilson.Wang

    Leave a comment:


  • jpp72
    replied
    KidJoe, Jack Ryan is "old" and The Boys S04 is brand spanking new.

    I am wondering if you had already downloaded JR S04 before and if it was still listed in your history when you tried yesterday.

    Grasping at straws here but could it be that the name is cached somehow and that is why it is not working but The Boys is?

    If you go back to your history and find a show you downloaded before 6.1.8.x, could you try to download it again and see if the problem occurs?

    If it occurs, then try to delete it from the history and download again?

    That's probably not the issue but the QA specialist in me wants to find the root cause

    Leave a comment:


  • jpp72
    replied
    Originally posted by KidJoe View Post
    It's not just channels.

    Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.
    Turns out i had 10 download credits left...

    Like i said, my US downloads machine's v6.1.8.2 was acting up so i used Total Uninstall (unregistered 30-day trial version) to remove StreamFab and i deleted the DVDFAb folder from my %AppData%\Roaming folder.

    I then installed v6.1.8.3. For my Canadian machine i had done an Uninstall with Revo maybe 2-3 weeks ago. My v6.1.8.2 was fine so i just did a regular upgrade with the 6.1.8.3 offline installer.

    Click image for larger version

Name:	image.png
Views:	380
Size:	162.2 KB
ID:	444568
    Episodes 1 & 2 are 1080p H265 from PrimeVideo Canada
    Episodes 3 & 4 are 1080p H265 from Amazon US
    Episode 5 is 720p H265 from Amazon US
    Episode 6 is 480p H264 from Amazon US

    Leave a comment:


  • Brozilla
    replied
    Originally posted by KidJoe View Post
    It's not just channels.

    Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.
    ok than im out of ideas

    Leave a comment:


  • KidJoe
    replied
    Originally posted by jpp72 View Post

    If you never subbed to them, A&E Crime has a 7-day free trial and AMC+ has a 30-day free trial

    Unfortunately, i don;t have any credits left on Amazon today to try Jack Ryan
    The option to download with free trial was not there for either.

    I know I had AMC+ for a while back when we watched The Walking Dead. But I don't recall A&E.

    Leave a comment:


  • KidJoe
    replied
    Originally posted by Brozilla View Post

    tested on 1 paid channel and freevee
    therefore think that the channels might be the reason for the wrong information
    It's not just channels.

    Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.

    Leave a comment:


  • Sebastian001
    replied
    Originally posted by Sebastian001 View Post

    I just have a suspicion... I'll do a test download right now...
    My assumption was that H265 is correct and only H264 is faulty. But everything is broken for me.

    Episode 1 is H264

    Episode 2 is H265

    Not even this works for me:

    Fix: A problem that the file name is downloaded repeatedly without adding _1 and directly overwrites the previously downloaded videos in Amazon.


    Click image for larger version

Name:	Screenshot 2024-06-14 185313.jpg
Views:	210
Size:	20.0 KB
ID:	444552

    Leave a comment:


  • Brozilla
    replied
    Originally posted by KidJoe View Post
    I'm seeing mixed results in 6.1.8.3, even after deleting the INI and re-configuring my settings.

    For example: The Boys S01 (Amazon original)

    Click image for larger version  Name:	image.png Views:	0 Size:	67.7 KB ID:	444535


    However Tom Clancy's Jack Ryan S04​ (Amazon original)


    Click image for larger version  Name:	image.png Views:	0 Size:	56.8 KB ID:	444536

    ​And Big Bang (Max prime channel)


    Click image for larger version  Name:	image.png Views:	0 Size:	55.8 KB ID:	444537
    I was going tot try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.
    what i have tried so far were series that were always faulty except for audio codec

    I have only tried one movie so far but the information was all correct​

    tested on 1 paid channel and freevee
    therefore think that the channels might be the reason for the wrong information

    Leave a comment:


  • Sebastian001
    replied
    Originally posted by KidJoe View Post
    I'm seeing mixed results in 6.1.8.3, even after deleting the INI and re-configuring my settings.

    For example: The Boys S01 (Amazon original)

    Click image for larger version

Name:	image.png
Views:	215
Size:	67.7 KB
ID:	444535


    However Tom Clancy's Jack Ryan S04​ (Amazon original)


    Click image for larger version

Name:	image.png
Views:	213
Size:	56.8 KB
ID:	444536

    ​And Big Bang (Max prime channel)


    Click image for larger version

Name:	image.png
Views:	211
Size:	55.8 KB
ID:	444537
    I was going tot try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.
    I just have a suspicion... I'll do a test download right now...

    Leave a comment:

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