MAX download issues ?

[zapt]

Its working now on s02e08 house of the dragon

6.1.9.2 Windows, United States: Confirm that S02E08 of House of the Dragon and The House That Dragons Built are now both downloading correctly at 1080.

Given that we've all been testing with the current version of StreamFab and this didn't work since Sunday but now works, does anyone knowledgeable have any idea what changed on Max's side with these episodes to suddenly make them download correctly?

[remmy90]

Its working now on s02e08 house of the dragon

[Chameleon]

Chameleon Yep. Although I chose the same download option as you (1920x960 h265), it downloads as 720. When it's selected in Plex, Get Info reports that it's 1280 x 640 with a 720 resolution.

I have tried to match 720p in about 50 downloads, but if I choose 1080p, it comes out exactly as you see. I actually wanted 2160p, but as you see, that was not even offered, as it is on a bunch of other movies and episodes.

[Germania]

Likewise - No matter which codec I select for FHD, I always get a downgrade



While s02e04 works without problems with FHD.

[zapt]

Chameleon Yep. Although I chose the same download option as you (1920x960 h265), it downloads as 720. When it's selected in Plex, Get Info reports that it's 1280 x 640 with a 720 resolution.

[Chameleon]

You guys have an issue with MAX; I get 1080p on everything I try.

[jbinkley60]

House of Dragon only 720p for S02E08 is everyone else seeing the same thing

Yes. I am getting 720P for both H264 and H265. Also prior episodes of season 2 which downloaded at 2160P last week are back to 720P.


Jeff

[zapt]

House of Dragon only 720p for S02E08 is everyone else seeing the same thing

Yes, 720 for S02E08, as well as for S02E08 for The House That Dragos Built. I'm in the U.S.

[remmy90]

House of Dragon only 720p for S02E08 is everyone else seeing the same thing

[jbinkley60]

Things with MAX are better than before but twice now I have had a scenario where it stops downloading after an episode and won't go to the next. It just stops and does nothing. Deleting the download task in StreamFab, restarting StreamFab and requeuing the episodes to download doesn't resolve the issue. It still just hangs.

After poking around a bit I believe I have found the answer, which may be the same as the prior issues with the MAX errors. Instead of deleting the %AppData%\Roaming\DVDFab\StreamFab folder and reinstalling StreamFab I simply delete the contents of the %AppData%\Roaming\DVDFab\StreamFab\taskdata folder and restart StreamFab. So far that has worked twice to resolve stuck download issues with MAX.


Thanks,

Jeff. .

Just an FYI I had this happen a third time today. I was downloading an entire season with 22 episodes. The first 19 downloaded and then StreamFab hung and wouldn't analyze episodes 20-22. It just sat there. Deleting the task, restarting StreamFab and queuing it up new again from Max did not work.

So I deleted the contents of the %AppData%\Roaming\DVDFab\StreamFab\taskdata folder and restarted StreamFab. I then queued episodes 20-22 up again and everything went fine.


Thanks,

Jeff

[Essence85]

For example, HP1 and Dune part 1-2 can be downloaded in 4K, but Godzilla x Kong is no longer available. I don't understand it....

[Chameleon]

I am getting the most 4K from MAX I have ever seen.

[Bonde]

The discovery+ content on Max (Sweden) is all in 720p... Please fix this!

Because the content from discovery+ from the US and EU are not the same they use a different key so if streamfab is getting cached keys from the US version it wont work on EU stuff

[Essence85]

6.1.9.2, but even with previous versions, an error code popped up. But what is that about?

[jbinkley60]

Well, that's all I had here. All this suffering is not worth it. I'm glad if the problem was solved for someone else, not for me at all. Whatever, that's it.

I am not getting the same Error Code: 319 so likely different issues. What version of Streamfab are you running ? I am running 6.1.9.2 but the problems preceded this version.


Jeff