MAX download issues ?

[Essence85]

According to them, not only I (Hungary) have a problem. I hope it gets resolved, because if 1080p/4K really works, YOU are the best, because it doesn't work with other downloaders.

[zapt]

Same here (US), Tried downloading an episode from two different series, plus one movie. Each one fails. I'm running 6.1.9.1 (Windows).

[Essence85]

That's good. That's it then. I won't suffer anymore, I can't. Deletion.

[Essence85]

In particular, nothing can be downloaded at all. Not even 240p.
It prints an error message for everything.

[Germania]

I see the same:
download fail 3 (Host cf.prd.media.h264.io not found).

but can dl v16.mp4 from this domain manually with same connection

[jbinkley60]

Strange, hard to say why not working for you mate, try to leave log files here, so devs can take a look at it. Also i recommend clear cache, temp folder, try relogin. BTW which tittle failed 1080p/4K for you ?

I've opened a ticket with Support on the issue. It's happening on everything from MAX since late Saturday / Sunday morning. Here's a set of logs from the latest try. It is indication a potential DNS issue but I've checked everything and it all works from the command line and a browser.


Thanks,

Jeff

[CocoJambo]

I'm from Hungary. No VPN. It worked until now, but 1080p/4K did not work from MAX. I saw that someone else managed to download it. I have a MAX subscription directly, not through AMAZON.

Strange, hard to say why not working for you mate, try to leave log files here, so devs can take a look at it. Also i recommend clear cache, temp folder, try relogin. BTW which tittle failed 1080p/4K for you ?

[Essence85]

I'm from Hungary. No VPN. It worked until now, but 1080p/4K did not work from MAX. I saw that someone else managed to download it. I have a MAX subscription directly, not through AMAZON.

[CocoJambo]

6.1.9.1. Full Error. Nothing works. Error Code 319. I do not know what happened...

Idk guys how you get all thoose errors, every single service i tested today works just fine, including MAX.

Give more detaisl, which country you get this issue, so i might try repeat your steps and see if still all good.

[Essence85]

6.1.9.1. Full Error. Nothing works. Error Code 319. I do not know what happened...

[Sebastian001]

https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/446808-6-1-9-0-broke-everything-6-1-8-9-worked-so-well?p=446881#post446881

[Sebastian001]

Yes when clearing the temp folder it clears the saved login credentials for all of the VIP providers. I tried rebooting and downloading some MAX videos again and they are still failing with the same symptoms.


Jeff

If I were you, I would try a clean reinstall.

[jbinkley60]

Would you have to log in to Max again after moving the files?

Yes when clearing the temp folder it clears the saved login credentials for all of the VIP providers. I tried rebooting and downloading some MAX videos again and they are still failing with the same symptoms.


Jeff

[Chameleon]

Would you have to log in to Max again after moving the files?

No. It was perfect.

[Sebastian001]

No difference. I changed the StreamFab temp file location to a completely different location on another drive, an SSD drive, and no difference.. This was all working fine yesterday, including downloading House of Dragon in 4K. Today everything from Max is failing.


Thanks,

Jeff

Would you have to log in to Max again after moving the files?