Peacock still broken (Server not found)

flylow+

@Wilson.Wang

Streamfab.log, at 2198 KB is too large. I can attach qef.log. Any advice on how to get the large streamfab.log attached would be appreciated.

Log and temp files deleted. Uninstalled with Revo uninstaller.

In the USA. No VPN. No proxy.

Same issue that started back in 6.1.9.0, Sometimes downloads are successful, sometime they fail multiple times and then succeed. Before 6.1.9.0 there was no issues with peacock downloads failing.

Multiple CLEAN installs of each 6.1.9.0, 6.1.9.1, 6.9.1. 2 and 6.9.1.3 did not resolve the issue. Today's CLEAN install of 6.9.1.4 still did not resolve the issue. Deleting the temp and log files does not resolve the issue.

Peacock is broken for me. Some say they have no issues. Some say connecting with a VPN in Boston is the only way it works for them.

IMO, YMMV, using a VPN or proxy should not be needed for someone in the USA.

flylow+

Tried again, another failure. New streamfab. log is still too large at 2254KB.

flylow+

After over a dozen tries the download succeeded with a streamfab.log file size of 160KB.

But a log file from successful download won't help.

flylow+

My log file after failure appear to be mostly filled with code 203. Appears to be hundreds and hundreds of lines with "Not Found, code 203"

Stan001

@Wilson.Wang, several users are still getting this issue. It's very sporadic and is unpredictable. Some shows download fine others get the same issue over and over, some have been attempted as many as 10 times and not work. Some then finally do work.
I, too, am in the USA in the Northeast section of the USA. We have been dealing with the same or similar issue since the Olympics started on Peacock, and that was the initial thought as to why this was happening.
A FIX was 'attempted' in 6193 but ONLY fixed it for some and NOT others including me. NO mention of a Peacock fix at all for 6194.
Each version now I have to do my usual and uninstall SF clean up any and all leftovers from streamfab, and install from the full installer. This was done at least for versions 6192, 6193 and 6194.
**Just an off note this should NOT have to be done as for a long time I was always able to use the updater in SF or sometimes just download the offline installer and install over old versions.**

Anyway, a screenshot below shows the issue, why this happens for some and not others is NOT known as well as why some shows work and others don't. Why SF is not getting the info it needs on some shows and other shows it does is unknown.

For those that have the issue, it can be repeated numerous times on the same content, and again sometimes multiple attempts work, many times not.
Even a few times going back to 6191 worked and then times it did not.

Fix it or don't fix it, that's fine, I have ways to get the content, but is a PITA and will have to continue until if/when it's fixed in streamfab.

ADDED: I also have Xfinity Internet, which is associated directly with Peacock, NO banned IP or account as again many items work, but a good amount doesn't.
No VPN is being used during this problem, no nothing, exact same setup that has worked for years.
In case this might be an issue, it is using Windows 11 Pro, but I don't see anything on my end other than SF having the issue itself.
It doesn't happen with all shows on Peacock, and the biggest thing of all is all PLAY in a Chrome or Firefox browser, with NO issue.
I can NOT verify if it plays in SF as no matter what once you select the item SF starts analyzing preventing the user from testing if it plays in SF or not.

flylow+

Stan001 can you post a log file or is it too large?

I too have xfinity Internet. Peacock is free because I have an Instacart yearly subscription.

Same as before I experienced the issue, I use Cloudfare DNS

IPv4 1.1.1.1 primary 1.0.0.1 secondary

IPv6 2606:4700:4700::1111 primary 2606:4700:4700::1001 secondary

Windows 11 Home 23H2 Build 22631.4037

Same issue on my Windows 10 computer with 6.1.9.3, install was done just for testing purposes because it had never had Streamfab installed on it.

Stan001

Stan001 can you post a log file or is it too large?

I too have xfinity Internet. Peacock is free because I have an Instacart yearly subscription.

Same as before I experienced the issue, I use Cloudfare DNS

IPv4 1.1.1.1 primary 1.0.0.1 secondary

IPv6 2606:4700:4700::1111 primary 2606:4700:4700::1001 secondary
flylow+

I am working on trying to get a good full log and see then if I can attach.

I have tried Cloudfare DNS, Open DNS, and even Google DNS, as well as others.
Still have the issues. I found a pretty good list of DNS and there are even more not on this site ().

flylow+

Streamfab log, zipped.
Stan001

Good idea!

Here is mine:
StreamFab.zip

Stan001

Mine did not go just right, so I am doing it again

Cats4U

@Wilson.Wang, you wanted a Peacock log, here is mine.

Using 6.1.9.4 that was clean installed. The first part of the log is a direct download of yesterday's Morning Joe episode.

I canceled the download after about 2 minutes because the % never changed from 0% and 0 segments came down, although the KB/s continued to be displayed.
The second part of the log (which I did notate in the log) is downloading the same episode using a VPN to Boston. The download is successful. Hopefully the comparison of the two will be helpful to the developer to finally solve this problem.

[ATTACH]n448495[/ATTACH]

Stan001

After even more troubleshooting, I did finally get it to play inside SF, so go figure.
If just errors if you try to download in download Que.

flylow+

... the % never changed from 0% and 0 segments came down, although the KB/s continued to be displayed. ...[
Cats4U

Happens too me too. If i leave it alone and let it finish then eventually it fails with a red bar showing as in my pics in post #1.

If I click pause and then restart it if it shows audio is downloading with a green progress bar and that signals me the download will be successful.

Attaching a log file from a successful download to this post

StreamFab successful.log

Cats4U

Whoops! Somehow I misplaced the original direct download which failed. The StreamFab.log I just uploaded is just the VPN try. I'm going to go back now and do another direct download and will upload the log separately.

Cats4U

Sorry for the delay, but they won't look at this until Monday anyway.

@Wilson.Wang, this is the direct download StreamFab.log that fails. The other earlier upload in Msg # 10 is the VPN to Boston download, which was successful. Sorry for the confusion. I meant to have them together, but I somehow lost the first part during the merge.

[ATTACH]n448501[/ATTACH]

Cats4U

After even more troubleshooting, I did finally get it to play inside SF, so go figure.
If just errors if you try to download in download Que.
Stan001

If you are trying to say that users can download Peacock files if they use Download Now rather Add to Queue, I have not found that to be true.

flylow+

If you are trying to say that users can download Peacock files if they use Download Now rather Add to Queue, I have not found that to be true.
Cats4U

Both Download Now and Add to Queue generally fail for me on the first try and may take many tries using either do get a successful download. Makes no difference.

AGuyWithAComputer

I was able to download The Secret Life of Pets 1 and 2 on Peacock without issue using 6.1.9.4.

I used the download link in the announcement post to install. Just ran it without uninstalling or any other special process.

The only thing I ever see is Controlled folder access not allowing the installer to write to a protected folder

flylow+

I was able to download The Secret Life of Pets 1 and 2 on Peacock without issue using 6.1.9.4.

I used the download link in the announcement post to install. Just ran it without uninstalling or any other special process.

The only thing I ever see is Controlled folder access not allowing the installer to write to a protected folder
AGuyWithAComputer

The issue seems to depend on geographic location in the USA and mostly the MSNBC shows. Issue is happening for some, but not all,US residents who do not use a VPN or proxy.

No issues with The Secret Lives of Pets 1 and 2 for me either, just downloaded to test because of your post. Was being discussed in the original thread that @Wilson.Wang closed and asked that we start a new thread about the MSNBC shows issue. Since, for at least some of us, having the issue it is as it's the same discussion so, unfortunately, re-posting the fact about the info about it being mostly MSNBC shows was overlooked.

Has been occurring since 6.1.9.0 for me and clean uninstalls and even installing on my second computer that Streamfab had never been installed on.

Post 77 at at https://forum.dvdfab.cn/forum/software-support-english/streamfab/446846-peacock-broken?p=447943#post447943

" Well, that ruined my morning.

You are right, there's a problem with Morning Joe and probably the rest of MSNBC (I haven't checked yet). But unlike you, I'm seeing the 0% and 0 segments problem from before 6.1.9.3. I tried all the usual tricks and finally went to my VPN to Boston. Boston finally made it work.

@Wilson.Wang, please have the developer try to fix Peacock again. It appears that there is a problem with shows that originate on MSNBC. Go to the bottom of https://www.msnbc.com/ for a list of shows."

Post 126 at at https://forum.dvdfab.cn/forum/software-support-english/streamfab/446846-peacock-broken?p=448435#post448435

" Hi,

I will close the thread.

Please try to do a clean uninstall and install first.

Please start a new thread and post the new log file if you still have the problem when downloading videos from Peacock with the latest version 6194.

Please tell us the details if you connected via VPN"

flylow+

I use Revo Uninstaller Pro before doing a clean install of Streamfab because you can have it automatically remove leftover stuff that is missed by Windows' built-in uninstaller. Then I've been using Ccleaner to remove yet another couple more Streamfab registry issues. I no longer even consider upgrading to the latest Streamfab release using Streamfab's builtin updater.

How to do a clean install of the latest StreamFab

1. Totally delete the contents of your StreamFab Log & Temp directories. Please refer to your StreamFab Settings as to where you have told SF where to save them.

2. Use a "professional" uninstall program to completely remove the old version of StreamFab.
Make sure the uninstaller removes Registry entries for StreamFab as well as the program.
Do not use the built-in Windows uninstaller (Control Panel\All Control Panel Items\Programs and Features) as it tends to leave stuff behind.
A good source for currently available free uninstallers is at or simply Google "Uninstallers" for additional free and pay programs. Some commonly used uninstallers are Revo, Ashampoo, and Total Uninstaller. Right now, I prefer the Ashampoo - . Revo sometimes makes you reboot your computer.
Important: Be sure to choose to remove StreamFab's current configuration when asked.

3. Download the latest offline version of StreamFab from the "Sticky" announcement at the top of the forum. Otherwise just download directly from...
32bit version: https://www.dvdfab.cn/mlink/download.php?g=StreamFab_Online
64bit version: https://www.dvdfab.cn/mlink/download.php?g=StreamFab_x64
NEVER use the online pop-up installer as it often produces bad installs.

4. Install the new version of StreamFab.
If the uninstall program you used has a Install component to it, use that to install StreamFab.
Using the Install component will keep a complete log of everything added and make a future uninstall easier the next time. When the install is done, start up your new version of SF. A pop-up will appear asking you to re-authorize your StreamFab, do that by giving your email/password. Give your DVDFab email/password, not your forum email/password, if different.
Then go up to the upper right of StreamFab's display and click the Settings icon and set up your StreamFab configuration to your liking. After setting up your configuration and saving, it is best to close StreamFab and then restart it.
Do a clean install everytime a new StreamFab version comes out and you will have fewer problems.
Cats4U

flylow+

@Wilson.Wang

Life on the Street fail

By the log file it appears to be the same issue as I have been having with the MSNBC shows.

StreamFab.zip