Updated to 6.1.9.4 and all sorts of stuff broke

luckysdad

I initially let the updater run. It failed on the first attempt, succeeded on the second attempt.

Opened Streamfab went to YouTube, clicked on a video. Nothing happened. There was no attempt to analyze. Same thing on Amazon.

Uninstalled and reinstalled and now I can't even log into YouTube. I get a message about an error with my cookie settings and it won't let me log in. I can successfully log into Google and YouTube in my browsers (Firefox and Chrome). I did manage to log in to Amazon and this time analyzing was triggered.

Suggestions to get things working again?

luckysdad

I am also unable to log into Netflix. Works fine in both Firefox and Chrome but when I try to login in Streamfab I am just returned to the login screen.

Germania

> I initially let the updater run. It failed on the first attempt, succeeded on the second attempt.

If you look around the forum you will see that everyone advises against the online updater.
It simply causes problems too often.

So please remove SF completely (!) and reinstall SF 6194 from the sticky on top
If you continue to have problems, we will look into it further.
Then your StreamFab.log could help

Mark58

Hello, I'm having trouble logging in to Netflix, it won't log in. I tried all of them but I didn't get any results. What should I do? Also, Disney Plus won't download. What does error code 310 mean?

Germania

@ Mark58

Anyone having issue signing into Netflix?

Looks as if error 310 means: Unknown Error
Otherwise look here and here

luckysdad

@Germania Thanks very much for the response. I did download the offline installer, uninstalled and reinstalled. But I assume your exclamation point in "So please remove SF completely (!)" indicates that might not have been enough?

AnttDvdFab

Also having issues after doing a FULL uninstall of 6192 with Ashampoo and then reinstalled 6194.

MAX

Doesn't offer H265 - Dolby Vision (HDR10 Compatible) anymore, but did yesterday on 6192. I've tried Industry S3, House OTD,
All I get is H264 | H265 SDR | Dolby Vision like Netflix offers after analyzing anything, and auto-selects H264.
Will only download content in H265 SDR 720p even though it detects up to 4K

Attached my SF log file where I

[*=1]Analyzed Furiosa, chose 1080p h264, it downloaded 720p h264 [*=1]Analyzed Furiosa, chose 1080p h265 SDR, it downloaded 720p h265

NETFLIX

Can't login, though that appears to be impacting older versions as well.

D+

Tests seem like this module works as expected. I haven't used it for a while - nothing noteworthy added.

Haven't tested the rest of the modules yet, but will check P+, Peacock, Hulu, Prime

Filmbuf

6.1.9.4 is working perfectly for me. The only issue I saw was that on MAX, the first season of Industry was at 720 p, while the next two seasons were at 1080 p. Otherwise, all the providers are working perfectly, and I even got more 4K on Hulu. That is an excellent big +.

crarbo1

I can't log into Netflix either. I have done a complete uninstallation and reinstalled the latest offline program and it still doesn't work.

luckysdad

After reading a few posts here I uninstalled and reinstalled again (using the offline installer) and deleted the Streamfab directories in Documents and AppData and finally successfully logged into YouTube.I apparently missed somewhere that in YouTube you now have to click on the icon in the lower left corner to initiate analyzing? So that leaves the problems logging into Netflix but it sounds like I am not the only one experiencing issues logging into Netflix.

Sports Fan

Having all the same problems using OSX version

Cats4U

Having all the same problems using OSX version
Sports Fan

Please use the "StreamFab for Mac" forum. This forum is for Windows users. The issues and the fixes are not always the same.

Germania

@ AnttDvdFab + Filmbuf

Max is only 720p guaranteed

It seems obvious that (as with Disney) only 720p can be offered.

1080p or more seems to be limited to those titles for which the
key for decrypting is known and has been stored in the database. {source}
Germania

[quote=Wilson.Wang]Yes, Max is not fully fix the DRM problem, but it can support to download more videos to 4K or 1080p.{source}[/quote]

-= Netflix =-

As for the Netflix login problem, there are now several threads ..
.. it looks like there is no workaround at the moment.
So apparently there needs to be a fix in SF.

Filmbuf

I don’t remember so much 720 P on Max that’s the only thing I found wrong

Mark58

I can't log in to Netflix, it reverts to the beginning. I wonder when the problem will be fixed?

AnttDvdFab

@ AnttDvdFab + Filmbuf

Max is only 720p guaranteed
Germania

What I was referring to is that the options and capabilities are not the same between 6193 and 6194. I understand and expect that some shows are limited due to DRM.

But this is what 6192/6193 offers - and the content downloads in the format I select.

And this is what I get with 6194. I have gone back and forth between the versions multiple times with the same result.

As a software engineer, this is a due to a change made in the application - or in one of the dependencies of the application. It is not caused by DRM or another change made by MAX. Regression testing was not done on this release.

I did not change a single setting after installing each version - left the defaults so that it wasn't 'operator error'.

I'm going to downgrade to 6193 again because it works as expected.

KidJoe

I don’t remember so much 720 P on Max that’s the only thing I found wrong
Filmbuf

I have 6.1.9.2 on my laptop still. I'm getting more 720p now with it. So I wonder if Max made a change on their side and its just coincidental timing with 6.1.9.4 release?

I mean Godzilla x Kong New Empire downloaded 4K in 6.1.9.2 before. Today, still with 6.1.9.2, it downloads at 540p. No changes on my system.

Chameleon

I have 6.1.9.2 on my laptop still. I'm getting more 720p now with it. So I wonder if Max made a change on their side and its just coincidental timing with 6.1.9.4 release?
KidJoe

I am sure you are right—no doubt. They made a change because when I went back and looked at things I downloaded just a few weeks ago, they were in 1080p. Now they are in 720p,the DRM license probably got revoked.

Germania

On the client side (yours) only keys for max. 720p can be generated for Max (or Disney, AppleTV only SD)
.. more is only possible if there is a suitable key on the server side (SF).
My (not a month old) Apple keys are also no longer valid since 3 days - example

I can't say whether or why there are differences between 6193 + 6194 at Max without a test.
But the fact is that I have sometimes achieved different results with the same SF version.
Presumably different mpd depending on CDN distribution (probably like vpn at Peacock)

Chameleon

On the client side (yours) only keys for max. 720p can be generated for Max (or Disney, AppleTV only SD)
.. more is only possible if there is a suitable key on the server side (SF).
My (not a month old) Apple keys are also no longer valid since 3 days - example

I can't say whether or why there are differences between 6193 + 6194 at Max without a test.
But the fact is that I have sometimes achieved different results with the same SF version.
Presumably different mpd depending on CDN distribution (probably like vpn at Peacock)
Germania

Yes, as I said, the MAX CDN most probably got revoked. It happens continually. As others have said many times, it's a cat-and-mouse game. They revoke the CDN, and Fab will replace it if they can.