NetFlix Will Not Stay Logged In

NetworkGuy

StreamFab Version, Platform, and OS: V6.2.0.1, Win 11
Country: USA

When I open StreamFab it asks me to login to Netflix.
I login Successfully
When I click anything, it start to play and then immediately takes me to the logout screen.
When I try to login again, I get the something went wrong screen.
I can login to Netflix with a regular browser.

Image and Log attached.

NetworkGuy

I just tried to login to Netflix again and it logs in, but the screen does not display any shows.

BTW...works fine on other services.

Chameleon

I have had the same issue for weeks, exactly as you described.

Quantumleap

I had the same issue.

This here helped: https://forum.dvdfab.cn/forum/streamfab-support/streamfab/448949-netflix-error-m7701-1003?p=448950#post448950
Also, check the last posting there: https://forum.dvdfab.cn/forum/streamfab-support/streamfab/448949-netflix-error-m7701-1003?p=451699#post451699

Germania

- For the NF logout problem look here

Otherwise, check if you can find “clearcookies” in your StreamFab.log.
If you do not have this problem, post your StreamFab.log

If you use security tools such as MalwareBytes, deactivate them.

More i can't say, because I've never this issue with my two NF accounts.

- For the NF login problem try with vpn server in same country - like here

NetworkGuy

I know I attached the log, where did it go? Attaching again.

NetworkGuy

Not Widevine

Germania

No clearcookies in log - but
[code][Warning]: Appdata WidevineCdm file not exist
..
[Info]: "[Netflix]" membeshipStatus : anonymous[/code]
For WidevineCdm see post #4 from Quantumleap
Looks like "only" Win11 affected - coincidence?
(with Win10 I've never seen this problem)

"membeshipStatus : anonymous" I've 1st seen here
For the user this helps - here

NetworkGuy

I tried the solutions from this post about Netflix logout errors.
https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451344-netflix-will-not-analyze-any-title-gives-error?p=451443#post451443

delete all NF known devices - DONE
rename the cache folder (if SF closed) - DONE
use the other (or a new) NF profile - DONE
I also cleared Chrone cache

Still having the same problem with Netflix logging me out. But I can play the NF videos in a Chrome browser.

october262

I tried the solutions from this post about Netflix logout errors.
https://forum.dvdfab.cn/forum/streamfab-support/streamfab/451344-netflix-will-not-analyze-any-title-gives-error?p=451443#post451443
delete all NF known devices - DONE
rename the cache folder (if SF closed) - DONE
use the other (or a new) NF profile - DONE
I also cleared Chrone cache
Still having the same problem with Netflix logging me out. But I can play the NF videos in a Chrome browser.
NetworkGuy

when you enter your account information into Netflix sign in page, re-tick the "remember me" checkbox
and see if you still get signed out.

Germania

I tried the solutions from this post about Netflix logout errors.
NetworkGuy

That referred to the clearcookies enforced by NF - I didn't have your log yet.

About the WidevineCDM copy ...
... try start StreamFab as administrator => info

Willimoon

The same for me than october262
See error 1 & 2 and first log
And then i start as administrator, see last error and last log. It's a fatal error, i can't log anymore...

Willimoon

log

Germania

@Willimoon

It's partial different (1st+3rd line):
[code][Critical]: "[Netflix]" LoadAccountData failded ,json empty
[Info]: "[Netflix]" membeshipStatus : anonymous
...
[Critical]: GetInitializationFileEx status :401, url: https://www.netflix.com/nq/website/memberapi ..[/code]
No access to API I only see with bad vpn server
Looks like a network problem - UI3012

Try vpn server near your location - like here

The solutions to other problems do not always help with various errors.

Willimoon

Thank you Germania
i don't use a VPN. I try now and i can log and then log out... Could you see my log ?

Germania

Could you see my log ?
Willimoon

Yep, now the API error is gone ..
.. like clearcookies it's forced by NF - not by SF
[code][Critical]: "[Netflix]" LoadAccountData failded ,json empty
[Warning]: "[Netflix]" nfid emtpy
..
[Info]: "[Netflix]" remove cache data
[Info]: "[Netflix]" QFile::remove acdata success[/code]
Have you renamed your SF cache before? - info

Chameleon

I get this screen no matter what I do.

Willimoon

Have you renamed your SF cache before? - info
Germania

I rename,after deleting everything inside, and then it create another one
But it's works, even with error E100 (same as U13012) !

Germania

I get this screen no matter what I do.
Chameleon

I've known that for a long time (but sometimes E100) ..
.. but there are users here with different errors in the log,
which confirms to me that the problem is not caused by SF.

So there probably won't be a solution that works for everyone.

Why are >90% of users (including me) not logged out of NF?

I rename and then it create another one
Willimoon

and after this you tried to login with vpn?

Willimoon

I restart SF and the problem remains : log/log out
I restart my computer, and...it's works
Thank you Germania, the cache is surely the solution : when the problem returns, I restart the computer and it works again. Not great, but it's a solution