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error at some videos: Client version is outdated. Please update to latest version ...

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    Amazon error at some videos: Client version is outdated. Please update to latest version ...

    It is the first time I get this error for some of the titles making use of the 99 Cent Black Week offers.
    Affected titles are:
    - Der Dieb von Bagdad
    - Psycho
    - Downton Abbey II

    I am on SF Version 6.2.0.4
    Seems that this error has occured also end of Oktober, but I didn't see any solution for it

    Logs attached for "Psycho"
    Attached Files

    #2
    If your having issues and it says update Client to latest version why dont you update?

    Comment


      #3
      Normally I only update if the changelog contains info which affects the way I download, and I would assume, that this error should be not depending on specific downloads while others do work ?
      But updating is the next thing I do now.

      Comment


        #4
        In your log I see
        Code:
        [Critical]: "[DownloadControlAmazon]" SelectSubtitleStream failed
        But that should no matter - but this:
        Code:
        [Critical]: "[DownloadControlAmazon]" remuxDownloadedFiles not found video stream
        [Critical]: "[DownloadControlAmazon]" remuxDownloadedFiles not found audio stream
        The video + audio url in your log works for me ..
        .. therefore I suspect it's a problem with keys

        Because that'a paid title i can't test ..
        .. can you test if H264 540p works for you ?

        I assume that not only one SD license was purchased​

        Comment


          #5
          I saw that "critical" as well (despite, that the movie doesn't have subtitles)
          So I did a clean re-install of the 6.2.0.4 which did NOT solve this problem. Then I did a "clean" install of the 6.2.0.6 - there must be a fix in either the .5 or .6 because DL worked with this version. Another nice side effect is, that the DL counter went back up to 100 permitted DLs for today...

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