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    HBO Max Downloading

    I was initially having issues with downloading files one the analyzing was down. I downloaded the Newest Version did a full uninstall using the Ashampoo Uninstaller as recommended. I reinstalled and now everything seems to be ok except for MAX. It just sits on analyzing for every. I tried a couple different files. I do not use any type of VPN, and before this and the previous version I had no trouble with MAX. I left this running overnight and it still just says analyzing...
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    #2
    Hi there, can you upload a log file please for the developers to look at? I was having similar issues. I waited a few hours and I tried it again and then it worked. Sometimes I would have to restart my computer and then it worked.

    Comment


      #3
      Originally posted by Kevlar View Post
      Hi there, can you upload a log file please for the developers to look at? I was having similar issues. I waited a few hours and I tried it again and then it worked. Sometimes I would have to restart my computer and then it worked.
      Ugh I thought there was a log file attached already! Yea I tried the reboot No Luck there.

      Comment


        #4
        utilities.log python.log qef.log StreamFab.log Sorry! Here is the log files I have!

        Comment


          #5
          no problem detected - try to skip recap and analyze again
          (check the log later .. I'm on the way to work)

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          Comment


            #6
            Originally posted by Germania View Post
            (check the log later .. I'm on the way to work)
            You tried Max and cancel Disney, Netflix, Amazon, Hulu and Max ..

            In Log for Max I see: "Pplay error back: 1"

            Close SF and try after rename your cache like here
            (after this you have to log-in again)​

            Comment


              #7
              Originally posted by Germania View Post
              You tried Max and cancel Disney, Netflix, Amazon, Hulu and Max ..

              In Log for Max I see: "Pplay error back: 1"

              Close SF and try after rename your cache like here
              (after this you have to log-in again)​
              Yea I checked after the install to make sure everything worked. I will try to do as you suggested, How do I skip Recap?

              Thanks for helping!

              Comment


                #8
                Originally posted by WeaponX8027 View Post
                How do I skip Recap?
                “on the way to work” I was a little imprecise ..
                .. there is no Recap - only "skip" before the movie starts in player

                Click image for larger version  Name:	max_justice_league_crisis_skip.jpg Views:	0 Size:	60.0 KB ID:	455459

                (the movie is 1:32:44 - so it's before | tested in ad-free plan)

                Only then start the analysis (assumes that “Auto Analysis” is disabled)

                Click image for larger version  Name:	max_justice_league_crisis_start.jpg Views:	0 Size:	40.2 KB ID:	455460

                and if your cache is not corrupt or your vpn is blocked ..
                .. you get the pic from #5 to select your video/audio/sub setting

                Comment


                  #9
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                  Is this the StreamFab one I want to Rename or DVDFab One

                  Comment


                    #10
                    Originally posted by Germania View Post
                    “on the way to work” I was a little imprecise ..
                    .. there is no Recap - only "skip" before the movie starts in player

                    Click image for larger version Name:	max_justice_league_crisis_skip.jpg Views:	0 Size:	60.0 KB ID:	455459

                    (the movie is 1:32:44 - so it's before | tested in ad-free plan)

                    Only then start the analysis (assumes that “Auto Analysis” is disabled)

                    Click image for larger version Name:	max_justice_league_crisis_start.jpg Views:	0 Size:	40.2 KB ID:	455460

                    and if your cache is not corrupt or your vpn is blocked ..
                    .. you get the pic from #5 to select your video/audio/sub setting
                    Ok, so I renamed the Cache (For StremFab). I do not get a Skip, I select what I am trying and it goes right to Analyzing like shown in the screen above and I do not use a VPN. It still just hangs at the Analyzing
                    Attached Files

                    Comment


                      #11
                      Originally posted by WeaponX8027 View Post

                      Ok, so I renamed the Cache (For StremFab). I do not get a Skip, I select what I am trying and it goes right to Analyzing like shown in the screen above and I do not use a VPN. It still just hangs at the Analyzing
                      does the video still hang if you close streamfab, clear everything you have in post #9 and reboot streamfab

                      Comment


                        #12
                        Originally posted by WeaponX8027 View Post
                        Is this the StreamFab one I want to Rename or DVDFab One
                        See your SF Temp Directory in SF Settings - General

                        There is no error in log - only the old (2024:12:08-02:06:03)
                        Code:
                        [Info]: Storage path not exist: "P:/StreamFab Temp/cache/Local Storage/leveldb/"
                        [Info]: Check stream storage fail: "P:/StreamFab Temp/cache/Local Storage/leveldb/"

                        > I do not use a VPN

                        Then your located real in US? But I think there is no HBO Max
                        In the US, Max will replace HBO Max on May 23rd {source}
                        country-code=US&signed-in=false
                        Code:
                        [Info]: [Setup Website]: Website Type:  "HBOMax" , Url:  "https://play.hbomax.com/"
                        HBOMax, GetResourceResponseFilter, set new full suffix :  "language=en-US&device-code=desktop&product-code=hboMax&api-version=v9.0&country-code=US&signed-in=false&profile-type=adult&brand=HBO%20MAX&territory=NO%20ENTITLED%20CONTENT&editorial-region=US&content-space=hboMaxExperience&navigation-channels=HBO%20MAX%20SUBSCRIPTION%7CHBO%20MAX%20FREE&upsell-channels=HBO%20MAX%20SUBSCRIPTION%7CHBO%20MAX%20FREE&playback-channels=HBO%20MAX%20FREE"

                        For me (with US account + US vpn) it's never HBOMax always
                        Code:
                        [Info]: [Setup Website]: Website Type:  "Max" , Url:  "https://play.max.com/"

                        Comment


                          #13
                          Originally posted by Germania View Post
                          There is no error in log - only the old (2024:12:08-02:06:03)
                          Code:
                          [Info]: Storage path not exist: "P:/StreamFab Temp/cache/Local Storage/leveldb/"
                          [Info]: Check stream storage fail: "P:/StreamFab Temp/cache/Local Storage/leveldb/"

                          > I do not use a VPN

                          Then your located real in US? But I think there is no HBO Max


                          country-code=US&signed-in=false
                          Code:
                          [Info]: [Setup Website]: Website Type: "HBOMax" , Url: "https://play.hbomax.com/"
                          HBOMax, GetResourceResponseFilter, set new full suffix : "language=en-US&device-code=desktop&product-code=hboMax&api-version=v9.0&country-code=US&signed-in=false&profile-type=adult&brand=HBO%20MAX&territory=NO%20ENTITLED%20CONTENT&editorial-region=US&content-space=hboMaxExperience&navigation-channels=HBO%20MAX%20SUBSCRIPTION%7CHBO%20MAX%20FREE&upsell-channels=HBO%20MAX%20SUBSCRIPTION%7CHBO%20MAX%20FREE&playback-channels=HBO%20MAX%20FREE"
                          For me (with US account + US vpn) it's never HBOMax always
                          Code:
                          [Info]: [Setup Website]: Website Type: "Max" , Url: "https://play.max.com/"
                          Correct, Sorry it is MAX that I am connecting to. I did just try again and now got this...
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                          & This...

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                          And then it goes to the Normal MAX Page. How would I delete the cookies from the StreamFab Browser?​

                          Comment


                            #14
                            Originally posted by WeaponX8027 View Post
                            How would I delete the cookies from the StreamFab Browser?​
                            already answered in #6

                            Open the "Hamburger Menu" (3 lines top right) select Settings
                            - look where is your Temp Directory, close SF
                            - open the Temp Directory - there is subdirectory cache
                            - delete (or rename) this - like here

                            Comment


                              #15
                              Originally posted by Germania View Post
                              already answered in #6

                              Open the "Hamburger Menu" (3 lines top right) select Settings
                              - look where is your Temp Directory, close SF
                              - open the Temp Directory - there is subdirectory cache
                              - delete (or rename) this - like here
                              I did that. I cleared my cookies from Google Chrome. Does the Cache thing, clear the StreamFab browser too?

                              Comment

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