SF 6221 - New authorization required for empty MAC?

Germania

For the 1st time I need with SF 6221 new Authorization ..
.. after Login it shows 2nd Auth (but only same MAC used)

Looks like I need 2nd Auth for MAC "no MAC"
if I deauthorize this blank MAC address in Member Center
SF 6221 is also deauthorize - but my real (unchanged) MAC worked last 18 months

travelar

Also saw this anomaly.

ecsjjgg

For me too!

MidnightInAurora

Same here. Wants to authorize on a blank MAC.

Mountainbeef

The same here.

Chameleon

Yes, me too.

Stan001

I don't like if it's doing this.
I doubt very many only have 1 authorization slot, most have more, but still not liking if it does this. And what if there are those with only 1?
I have not run 6221 yet. Just installed it, still keeping 6220 and 6219.

If those who have, have you tried deauthorizing all and then trying to see what happens?
Most likely will not help, but just a thought.

Germania

And what if there are those with only 1?
Stan001

I guess they can't switch between 6221 and older versions
without deauthorization in the Member Center - here

> If those who have, have you tried deauthorizing all and then trying to see what happens?

Nope (need to sleep soon), but since I want to be able to switch easily
at any time, I won't remove both authorizations until Wilson.Wang
(or other DVDFab Stuff) has made a statement

Germania

@Wilson.Wang

Any infos about this ?

steffen011279

@GermaniaI can also confirm the problem.
I installed SF6221, deleted my Mac in the user center and activated 6221.
An empty Mac appears.
When I installed SF6219 SF stayed activated and it says an empty Mac and my always used one.
I only have a Windows pc activated.
By the way, SF6221 in Netflix does not show all audio tracks when you select AAC.

Stan001

I would HIGHLY advise against installing 6221. You only get a set amount of deactivations and then you're through.
Not wasting one on this MESS !! Because you WILL have to eventually deactivate it, as you don't know who may have access to your computer or account.

I get 3 new downloads per service (like in the trial) and if I need something bad enough I will use 6221 for that, 6220 gets most stuff.

BTW, the audio does work for Netflix in the trial. I did not even have to switch to AAC when eac3 was not available, it gave me AAC only as a choice.

jpp72

I would HIGHLY advise against installing 6221. You only get a set amount of deactivations and then you're through.
Not wasting one on this MESS !! Because you WILL have to eventually deactivate it, as you don't know who may have access to your computer or account.

Stan001

What do you mean, you get a set amount of deactivations? And where did you get that information?

Stan001

Go and try to deactivate.

You have X single-device deauthorizations left. Are you sure you want to deauthorize this device?

I replaced the number it gave me with X, and it was less than 10.
And don't remember ever deactivated ever before.

And that is for ALL their products. However, I may have used a deactivation YEARS ago for DVDFab. When replacing my computer with a new one.

Stan001

OK, update on the authorization. I have 6219 and 6220 as well as 6221 on my computer. When I went to 6220 it asked me to authorize and all went fine, no second MAC.

I then went to 6221, and it's authorized now, still no second MAC.

So fingers crossed.

ghostbuster

I have seen it nowhere stated that the number of deauthorizations are limited. I have been using this liberally when deinstalling. Is this a hidden means to render my expensive purchase useless in the future?

Wilson.Wang

Hi all,

It's fixed on server.

@ghostbuster You can contact the service team via the Ticket system in Member center.

Wilson

Stan001

I have seen it nowhere stated that the number of deauthorizations are limited. I have been using this liberally when deinstalling. Is this a hidden means to render my expensive purchase useless in the future?
ghostbuster

I don't know, am I the only one that gets a message that says ...

You have X single-device deauthorizations left. Are you sure you want to deauthorize this device?

I get that notice via the member area when trying to deactivate a product, it says the same thing, no matter what the product is.
The whole line of DVDFab products along with the UniFab products.
The only modification was I replaced the amount it says I have left with an X.

ADDED: You know what, maybe it's because of doing it via the member center. Maybe it is different if done via the program(s) (like streamfab itself) or the DVDFab line or the UniFab line of products.
The problem can possibly become an issue if you lose access to your old computer before deactivating via the program.

Hi all,

It's fixed on server.

Wilson
Wilson.Wang

BTW, thanks for fixing the main issue, Wilson.

Germania

I had never received (or noticed?) the message until now:

I don't want to be disadvantaged for an error in SF or on the server !!
My MAC has never changed and there is no info about a deauth limit in:
Terms of License Authorization

But now I've more Authorizations as deauthorizations - WTF

@Wilson.Wang

Is it possible to remove empty MAC Authorization initiated by SF 6221
for all users without decrease count single-device deauthorizations?
Or to increase the counter (at least +1) ?
Otherwise all SF 6221 user must use the ticket system ..

FYI: That's why I not set the topic as answered

0xFeedBeef

This whole "authorisation count" seems a bit of a superfluous nonsense with StreamFab, sure, it made sense in the archaic days when there was no download limit but now with tokens, the only thing that matters is the number of tokens, the "authorisation count" actually creates a backend cargo that serves no purpose other than a maintenance headache...

Stan001

In DVDFabs infinite wisdom I would not be surprised people were somehow exploiting the deactivating of devices so now limit them. Thus, punishing those who DON'T!!

But now I've more Authorizations as deauthorizations - WTF

And my Authorizations are more than my total deactivations also, so it is weird how they calculated that. :/ :
Notice how quiet Wilson.Wang is? Where else is this stated other than when you try to deactivate? NOT (here).