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SF 6221 - New authorization required for empty MAC?

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    #31
    Originally posted by Mountainbeef View Post
    The error in the license server is not been corrected correctly, and all those who have tried to correct the “problem” themselves, are now being punished with this counter.
    Strangely enough, when I deleted the empty MAC no corresponding message window appeared that a counter exists there. So i think that the most users (including me) never heard of the existence of the counter before.​
    I just did death-fresh install-auth and got, the counter literally pops out when you authorise (granted people can just be clicking OK without reading, but the prompts are usually there for a reason):-

    Click image for larger version  Name:	image.png Views:	0 Size:	12.7 KB ID:	459243

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      #32
      Germania I extrapolated from Faqs | How to deauthorize your license from the current computer? (dvdfab.cn)

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        #33
        Yes, with such unnecessary crap, it's no wonder people use crack!
        NEVER use the update function within Streamfab. Always download the offline file!

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          #34
          The only new for me is
          deauthorizing all computers option can only be done once a year
          but that only has to do with the fact that I didn't care at all before SF 6221

          I know how to deauthorize in SF ..
          Originally posted by Germania View Post
          but it also means that I can't (more) deauthorize the blank Mac with SF 6221 itself
          I think the only way to deauth the blank MAC (from SF 6221 initiated and still there)
          is only possible in Member Center - already done in my 1st post !

          But deauth my 2nd created blank MAC (useless in future) force decrease counter (5-1=4)
          So I'm disadvantaged for an error in SF - That's the thing.

          It can't be that difficult to remove all authorizations with an empty MAC
          in the database using SQL (without the counter becoming active)​

          Comment


            #35
            If you never cared before 6221, why does it matter, you’re likely to not care again… and if it resets after a year, why does you care at all?

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              #36
              Originally posted by 0xFeedBeef View Post
              If you never cared before 6221, why does it matter, you’re likely to not care again&#8230
              Of course, I didn't care that because my MAC never changed (!)
              and before SF 6221 I wasn't forced to re-authenticate.

              I also didn't know (because undocumented) that
              there are limits to the (not all) deauthaurizarion.


              > and if it resets after a year, why does you care at all?

              Where the heck does it say that it's updated after a year to 5 again?

              Not that I don't believe you ..
              .. but nowhere does it say anything about 5 deauths per year​

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                #37
                Originally posted by Germania View Post
                Of course, I didn't care that because my MAC never changed (!)
                and before SF 6221 I wasn't forced to re-authenticate.

                I also didn't know (because undocumented) that
                there are limits to the (not all) deauthaurizarion.


                > and if it resets after a year, why does you care at all?

                Where the heck does it say that it's updated after a year to 5 again?

                Not that I don't believe you ..
                .. but nowhere does it say anything about 5 deauths per year​
                according to this - https://www.dvdfab.cn/purchase-policy.htm
                it's once per year.

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                  #38
                  Originally posted by october262 View Post
                  according to this - https://www.dvdfab.cn/purchase-policy.htm
                  it's once per year.
                  ​​
                  We've been that far
                  Originally posted by Germania View Post
                  > The only new for me is
                  "deauthorizing all computers option can only be done once a year"
                  I never have and never wanted to remove them all.

                  What does this have to do with 5 individual (possibly empty) MAC deauthorization per year (if so)?


                  edit:
                  If you need to deauthorize a computer that you can no longer access
                  I've never lost access to my SF PC !

                  Only SF 6221 had lost access to (not only) my MAC address - not my fault !​
                  Last edited by Germania; 02-15-2025, 09:37 PM.

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                    #39
                    Originally posted by Germania View Post
                    Of course, I didn't care that because my MAC never changed (!)
                    and before SF 6221 I wasn't forced to re-authenticate.

                    I also didn't know (because undocumented) that
                    there are limits to the (not all) deauthaurizarion.


                    > and if it resets after a year, why does you care at all?

                    Where the heck does it say that it's updated after a year to 5 again?

                    Not that I don't believe you ..
                    .. but nowhere does it say anything about 5 deauths per year​
                    Like I said, it’s an inference… otherwise you have a much more powerful feature (deauth all) available for longer while the less powerful “spells” are one-offs…


                    In any event, it’s not like you don’t have control over your MAC address…

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                      #40
                      The main point for this is to first get SF to admit that there is a limit on deauthorizations. And to get the blank MAC removed from those who have the issue.
                      The second would be nice to know how they calculate how many users get. It seems from all the posts, most with 5 authorizations get 4 deauthorizations. That's one less than total authorizations. I somehow have 5 less deauthorizations than authorizations. Now like I said in one of my other posts I did have to get a new computer back in 2022. I don't recall how I deauthorized that computer, but that might explain why I have 5 less deauthorizations and not 1 less like others. Most everything is just GUESS work for members here. NOWHERE does it say there is a limit, but we know we have seen the popups in the member center. NOWHERE does it say that the number is increased over time or reset, which may explain why I have still 5 less deauthorizations (since 2022) than authorizations instead of 1 less deauthorization.

                      I agree with Germania that NO one should suffer even a loss of 1 due to an SF blunder with their servers.

                      The only things that can be done is wait to see if Wilson does reply here (as no other staff seem to interject any info), although this started Wednesday.
                      OR Deauthorize the offending item in the member center, risking losing a deauthorization.
                      OR contact feedback/support and ask them to do it, like a member says they did (here).

                      And also as I stated before it’s most likely In DVDFabs infinite wisdom I would not be surprised if people were somehow exploiting the deactivating of devices so now limit them. Thus, punishing those of us who DON'T!!

                      Maybe be less speedy in updating SF, as I wait at least a day before installing and running after updates are released now. So I don't need to contact SF feedback/support as I never had this issue. By the time I tried to install and run it, it must have been fixed, and I assumed it was because of how I did things on my computer by using 6219 + 6220. For what services I use, there was nothing that 6220 could not download that 6221 could.

                      ONE LAST THING THIS GOES FOR ALL DVDFAB AND UNIFAB PRODUCTS they ALL are limited to the same amount of deauthorizations as SF so if you deauthorize another dvdfab or unifab product via the member center a good chance SF deauthorizations will decrease as well and vice versa.
                      Last edited by Stan001; 02-16-2025, 04:19 AM.
                      Usual locations for temp, and cache files. Windows Streamfab.
                      %HOMEPATH%/Documents/DVDFab/StreamFab/Temp
                      Usual locations for log files.
                      %HOMEPATH%/Documents/DVDFab/StreamFab/log

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                        #41
                        Originally posted by 0xFeedBeef View Post

                        I just did death-fresh install-auth and got, the counter literally pops out when you authorise (granted people can just be clicking OK without reading, but the prompts are usually there for a reason):-

                        Click image for larger version Name:	image.png Views:	0 Size:	12.7 KB ID:	459243
                        Thank you for suggesting that I could just click on OK without reading anything first.
                        Firstly, I wrote that the window with the information about a deauthorization counter did not appear at my try to deauthorize.
                        Secondly, your screenshot of the authorization window clearly states “you can deauthorize this computer at any time.”​

                        However, this discussion will not help any of us anyway, and we can only wait and see what the official side will say/do about it.

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                          #42
                          Originally posted by Stan001 View Post
                          The main point for this is to first get SF to admit that there is a limit on deauthorizations.
                          Of course there's a limit. You don't get unlimited deauthorizations. That'd open things up for so much abuse it's not funny

                          That limit also gets reset periodically, so there's no worry about having to go beyond it.

                          Should credit be given? No. Yes, they screwed up, and it will be fixed. However, unless you're abusing the system, you don't need to deauthorize anything at all. So, hitting that once or twice a year is not even going to hit limits.


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                            #43
                            License Entitlement Terms

                            According to DVDFab License Agreement, a single computer license for a single product line entitles the user to use it on only one computer. However, there may be times when you need to use the purchased product on two or more devices. To give you a better experience, we provide you with the option to purchase a multi-computer license and a multi-mobile license.

                            1. Currently, the multi-PC license product line includes DVDFab, StreamFab, PlayerFab, UniFab, Passkey, Toolkit, Photo Enhancer AI, Video Enhancer AI and Media Recover.

                            2. Currently, the StreamFab product line offers both multi-computer and multi-mobile license options.

                            3. Device licenses are divided by operating system and product line. For example, a multi-computer license for the DVDFab product line cannot be applied to other product lines such as StreamFab, and a multi-computer license for Windows cannot be applied to MacOS.

                            4. The validity of the multi-device license depends on the validity period of the purchased product.

                            5. New devices can be authorized at any time through the client. Of course, authorized devices can also be deauthorized at any time through the client.

                            6. If you deactivate a product of one product line (e.g. StreamFab) on a computer, the products of other product lines (e.g. DVDFab, PlayerFab, UniFab, etc.) on that computer will not be affected and can still be used normally.

                            7. If you need to deactivate a computer/mobile device that can no longer be accessed, you can deactivate the computer/mobile device in the User Center. If you have any further questions, you can submit a ticket to.

                            8. When purchasing a multi-PC license, please specify which product line and computer operating system you want to purchase the license for. For example, if you purchase a multi-PC device license for the UniFab product line, you cannot use it with the PlayerFab product line. If the license for your original product is for the Windows platform, you cannot purchase a multi-PC license for MacOS. And vice versa.

                            9. The price of a 3-PC license for each product line is 29.99€ and includes 3 additional computers with the same operating system for 3 licenses.

                            10. The price of the 3-Mobile license is 29.99€ and includes 3 additional licenses for 3 mobile devices of the same system.​
                            NEVER use the update function within Streamfab. Always download the offline file!

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                              #44
                              Wilson.Wang , I now see the same PC with the same Mac address twice. The error has not yet been fixed on the server! The developer should check it.

                              Also, why do deauthorizations now have a counter? The license conditions state:

                              New devices can be authorized at any time via the client. Of course, authorized devices can also be deauthorized again at any time via the client.​
                              NEVER use the update function within Streamfab. Always download the offline file!

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                                #45
                                I believe the limitation is deauthorization through the website only, No limit to deauthorize via the client.

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