Error code 10099

beeasy4sho

I keep getting error code 10099 for every disney plus video I try to download. Any ideas of why and how to rectify this?

beeasy4sho

I tried again and got error code 19999.

Germania

Error 10099 only seen once => here
because Win10 was too old

Any ideas of why and how to rectify this?
beeasy4sho

Without title and setting I can't say anything ..
.. if you want to know the reason attach your StreamFab.log

beeasy4sho

It's any title I try. I tried to attach my streamfab.log but its too large of a file. I've been searching for a work around.

Error 10099 only seen once => here
because Win10 was too old

Without title and setting I can't say anything ..
.. if you want to know the reason attach your StreamFab.log
Germania

beeasy4sho

Error 10099 only seen once => here
because Win10 was too old

Without title and setting I can't say anything ..
.. if you want to know the reason attach your StreamFab.log
Germania

Also it only happens with Disney plus and Apple. Netflix, Hulu, Peacock, paramount all work fine.

Germania

I tried to attach my streamfab.log but its too large of a file
beeasy4sho

Please close SF, rename StreamFab.log and try an affected title
then try to attach the new StreamFab.log

Don't know what size it is if you compress to zip, rar, 7z or whatever ..
.. if the file is still too large, use a free filehoster to upload it

beeasy4sho

Here is the log portion from the last vid I tried to download. 9-1-1 lonestar season 1 episode 1.

Germania

Here is the log portion from the last vid I tried to download. 9-1-1 lonestar season 1 episode 1.
beeasy4sho

This is only the end of the log - see above

I see only:
[code][Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2[/code]
So your account have a problem or your connection to D+ (especially with VPN)

Before you try again: Close SF and rename your cache - like here
After this new login is required

beeasy4sho

Please close SF, rename StreamFab.log and try an affected title
then try to attach the new StreamFab.log

Don't know what size it is if you compress to zip, rar, 7z or whatever ..
.. if the file is still too large, use a free filehoster to upload it
Germania

here is the streamfab.log after doing the requested steps above

beeasy4sho

This is only the end of the log - see above

I see only:
[code][Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2[/code]
So your account have a problem or your connection to D+ (especially with VPN)

Before you try again: Close SF and rename your cache - like here
After this new login is required
Germania

I did this to try and correct AppleTV logging me out when trying to download. This problem did not go away

Germania

[code][Info]: "[WVDisney]" session_id empty, use uuid
[Critical]: "[WVDisney]" dataurl empty.
[Info]: [DownloadDisney]" "**** Get download data fail. The error is :107, retry
[Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
[Info]: manager replayFinished : "Connection closed"[/code]
Your connection was closed by D+, so SF can't download

Using VPN ? - If not try to change DNS Server

btw: "GetDiskFreeSpace result : 29" is very low

Germania

Current SF works fine for me (no VPN/proxy)

beeasy4sho

[code][Info]: "[WVDisney]" session_id empty, use uuid
[Critical]: "[WVDisney]" dataurl empty.
[Info]: [DownloadDisney]" "**** Get download data fail. The error is :107, retry
[Critical]: QtDownloadTask::onError : errorString :Connection closed, code : 2, _code :2
[Info]: manager replayFinished : "Connection closed"[/code]
Your connection was closed by D+, so SF can't download

Using VPN ? - If not try to change DNS Server

btw: "GetDiskFreeSpace result : 29" is very low
Germania

I am not using a vpn. not sure how to change dns server.

Germania

not sure how to change dns server.
beeasy4sho

How to change DNS server settings using the Windows 11 Settings app

And/or try a VPN Server in other US region

beeasy4sho

How to change DNS server settings using the Windows 11 Settings app

And/or try a VPN Server in other US region
Germania

I did the vpn region change and that worked for disney. thanks. I'm going to try apple in a bit.

beeasy4sho

How to change DNS server settings using the Windows 11 Settings app

And/or try a VPN Server in other US region
Germania

can I remove those renamed cache folders?

Germania

can I remove those renamed cache folders?
beeasy4sho

If you are logged in everywhere: Yes

I only recommend renaming instead of removing so that you can undo it
if the relogin no longer works somewhere.