Max DV HDR10 compatible?

ecsjjgg

Befor (a few versions back) I was able to download videos from Max in 4k Dolby Vision HDR10 compatible format, but that is gone now, it seems...

How do I download the videos in that format now? Should I download them in DV format? Will the videos display normally on my Nvidia Shield TV Pro 2017 connected to my Samsung TV, (both these devices lack Dolby Vision...)

october262

Befor (a few versions back) I was able to download videos from Max in 4k Dolby Vision HDR10 compatible format, but that is gone now, it seems...

How do I download the videos in that format now? Should I download them in DV format? Will the videos display normally on my Nvidia Shield TV Pro 2017 connected to my Samsung TV, (both these devices lack Dolby Vision...)
ecsjjgg

try with version 6.2.4.1 - https://streamfab.com/downloader-new.htm
(you may need to get that version from the member center)

Germania

Befor (a few versions back) I was able to download videos from Max in 4k Dolby Vision HDR10 compatible format,
but that is gone now, it seems...
ecsjjgg

Of course not all title offer the H265 options ..
.. then only H265 SDR is available.
I see no problem with current SF (tested in SE):

ecsjjgg

Of course not all title offer the H265 options ..
.. then only H265 SDR is available.
I see no problem with current SF (tested in SE):

Germania

What I wonder is if I select the 'Dolby Vision' format, is that does that fall back to HDR10?
(like it did a few versions back)? Now I must choose between DV or HDR10, which means I must download the movie twice (If I want to watch it on either my Nvidia Shield 2017/Samsung TV or if I would like to watch it in the best quality on my Shield 2019/LG C3 TV...

It was much better before when I could choose a 'universal' format (Dolby Vision HDR10 compatible)

Germania

What I wonder is if I select the 'Dolby Vision' format, is that does that fall back to HDR10?
ecsjjgg

If I select Dolby Vision instead HDR10 - it's of course not HDR10:

I never saw a Max title with DV but no HDR10 - so no fall back needed/used

> (like it did a few versions back)? Now I must choose between DV or HDR10

Previously you had to set it in VIP settings - now you can choose on-the-fly
but the offer and result are the same - so what?

btw: If you need an "universal format" use SDR instead

Dog

Are you able to get Duster 1x07 in HDR10? On two different machines with 6.2.4.3 I am seeing the same result, even after clearing the cache and logging back into Max:

2025:07:01-11:08:00 0x0000b378 [Critical]: "[DownloadControlMax]" **** Get download Processed fail. The error is : 307
2025:07:01-11:08:00 0x0000b378 [Critical]: "[DownloadControlMax]" **** Get key fail. The error is : 307

adowEm

Are you able to get Duster 1x07 in HDR10? On two different machines with 6.2.4.3 I am seeing the same result, even after clearing the cache and logging back into Max:

2025:07:01-11:08:00 0x0000b378 [Critical]: "[DownloadControlMax]" **** Get download Processed fail. The error is : 307
2025:07:01-11:08:00 0x0000b378 [Critical]: "[DownloadControlMax]" **** Get key fail. The error is : 307
Dog

I'm also having this issue. It also occurs with The Gilded Age S03E02 for me.

Germania

Are you able to get Duster 1x07 in HDR10?
Dog

I only managed a single test before work and the analysis looks okay:

But the download of s01e07 didn't work for me in USA or Europe on the first try.

There seems to be something different with this episode (or all new releases) ..
.. because when I start the episode before analyzing I get the “Movie Mode”

I'll probably try a manual download after work (and The Gilded Age S03E02 with SF) ..

Germania

I'm also having this issue. It also occurs with The Gilded Age S03E02 for me.
adowEm

Looks like a change at Max .. with "The Gilded Age.s03e02"
it's the same that I get the "Movie Mode" after play for analyzing
(But the download does not start with this one either)

[code][Info]: "[WVMax]" license is NULL!
[Critical]: "[DownloadControlMax]" **** Get download Processed fail. The error is : 307[/code]

Maybe coincidence - but I was logged out
and had to solve a puzzle to log in again

I get HDR10 only in 720p (so perhaps the other Key >HD is the problem)

Germania

weird - I get both episodes in H264 1080p ..
.. so it can't really be a problem with the >HD (720p) key

Germania

FYI: SF 6244 change nothing for me with Max H265

All "The Gilded Age.s03e02" in H265 HDR >720p and
all "Duster.s01e07" in HDR10 fails with "Failure starting download"

The only “Duster.s01e07” in H265 that I get is max 1080p (960p) SDR

Dog

I can't even get 1080p SDR in H265 - I get the same error. I have to drop to H264. I think I'll delete my streamfab.log file and make it fail with 4K/HDR, then file a bug report through the client so they're aware of the issue. Not that it'll get fixed any time soon, but it will (hopefully) get on their list of things to fix.

adowEm

FYI: SF 6245 has resolved this issue for me. Duster and Gilded Age download at 4K h265 HDR10

adowEm

Update: I've tried Batman Ninja vs Yakuza League in 4K DV, HDR10, and SDR h265 and all of them fail. Does anyone else have issues with this title?

Germania

Update: I've tried Batman Ninja vs Yakuza League in 4K DV, HDR10, and SDR h265 and all of them fail. Does anyone else have issues with this title?
adowEm

Tested (via vpn in USA) and Download looks fine but Audio (english EAC3) fails ..
[code][Critical]: "[DownloadControlMax]" **** Dec audio fail. The error is : 505
[Info]: SetErrorCode force - errorcode :505 (will change to :505)[/code]
So perhaps it works with AAC ?

Even if it's unclear to me why anyone need an animated film in 4k ..

adowEm

I tried with AAC and it still fails. And to answer the question: Animation looks significantly better in HDR on my TV ;).

october262

I tried with AAC and it still fails. And to answer the question: Animation looks significantly better in HDR on my TV ;).
adowEm

does download still fail if you choose 1080p ??

Germania

I tried with AAC and it still fails.
adowEm

Before sleeping I had also tried AAC and it failed with the same error
"Dec audio fail" - The same thing happened in Europe instead of the USA.
Then I tried with HDR10 720p and the same error - also with DoVi ..

.. I get it only in H265 SDR (H264 untested) - but not in offered 4k

From my manually test I know that HDR10 + DoVi use a different KID/Key ..
.. but my license request become no 000 .. (like FHD with L3) for this KID.

adowEm

I know this post is old, but v6.2.5.1 does seem to fix this issue.