StreamFab 6.2.5.3 - Disney+ Error, Something Went Wrong

John Freiman

Can no longer open the Disney+ homepage after updating to 6.2.5.3

2025:09:04-15:28:52 0x00004fa4 [Info]: [Setup Website]: Website Type:  "Disney+" , Url:  "https://www.disneyplus.com/login"
2025:09:04-15:28:52 0x00004fa4 [Info]: Load success: libcefmedia.dll
2025:09:04-15:28:52 0x00004fa4 [Info]:  log path:  D:/Streamfab Logs/
2025:09:04-15:28:52 0x00004fa4 [Info]: "[Disney]" ====== Disney 2025-01-24 12:28:36
2025:09:04-15:28:53 0x00004fa4 [Info]: QCefRequestContextHandler::OnRequestContextInitialized  
2025:09:04-15:28:53 0x00004fa4 [Info]: [Service Notify]: getServiceNotifyText, begin
2025:09:04-15:28:53 0x00004fa4 [Critical]: [Service Notify]: getServiceNotifyText, service name is empty
2025:09:04-15:28:53 0x00004fa4 [Info]: webview loadurl : "https://www.disneyplus.com/login"
2025:09:04-15:28:54 0x00004fa4 [Info]: setCommonDLVisible bShow :0 controlType :3
2025:09:04-15:28:54 0x00004fa4 [Info]: m3u8Buffon setText :M3U8
2025:09:04-15:28:54 0x00004fa4 [Info]: "[DownloadDisney]" Set call back
2025:09:04-15:28:54 0x00004fa4 [Info]: Request r server.
2025:09:04-15:28:54 0x00004fa4 [Info]: "[Disney]" US OnAddressChange - strUrl : https://www.disneyplus.com/identity/login
2025:09:04-15:28:54 0x00004fa4 [Info]: [update analyze status]: type = Disney+, status = 0, flag = 0
2025:09:04-15:28:54 0x00004fa4 [Info]: "[Disney]" No match found!
2025:09:04-15:28:54 0x00004fa4 [Info]: [Disney]" "not find valid url : https://www.disneyplus.com/identity/login, m_encrypedID :
2025:09:04-15:28:54 0x00004fa4 [Info]: setCommonDLVisible bShow :0 controlType :3
2025:09:04-15:28:54 0x00004fa4 [Info]: m3u8Buffon setText :M3U8
2025:09:04-15:28:56 0x00009248 [Info]: [Disney]"  cak : "ZGlzbmV5JmJyb3dzZXImMS4wLjA.Cu56AgSfBTDag5NiRA81oLHkDZfu5L3CKadnefEAY84
2025:09:04-15:28:56 0x00004fa4 [Info]: setCommonDLVisible bShow :0 controlType :3
2025:09:04-15:28:56 0x00004fa4 [Info]: m3u8Buffon setText :M3U8
2025:09:04-15:28:56 0x00004fa4 [Info]: "[Disney]" US OnAddressChange - strUrl : https://www.disneyplus.com/home
2025:09:04-15:28:56 0x00004fa4 [Info]: [update analyze status]: type = Disney+, status = 0, flag = 0
2025:09:04-15:28:56 0x00004fa4 [Info]: "[Disney]" No match found!
2025:09:04-15:28:56 0x00004fa4 [Info]: [Disney]" "not find valid url : https://www.disneyplus.com/home, m_encrypedID :
2025:09:04-15:28:57 0x00009248 [Info]: [Disney]"  cak : "ZGlzbmV5JmJyb3dzZXImMS4wLjA.Cu56AgSfBTDag5NiRA81oLHkDZfu5L3CKadnefEAY84
2025:09:04-15:28:57 0x00004fa4 [Info]: setCommonDLVisible bShow :0 controlType :3
2025:09:04-15:28:57 0x00004fa4 [Info]: m3u8Buffon setText :M3U8
2025:09:04-15:28:57 0x00004fa4 [Info]: "[Disney]" US OnAddressChange - strUrl : https://www.disneyplus.com/error
2025:09:04-15:28:57 0x00004fa4 [Info]: [update analyze status]: type = Disney+, status = 0, flag = 0
2025:09:04-15:28:57 0x00004fa4 [Info]: "[Disney]" No match found!
2025:09:04-15:28:57 0x00004fa4 [Info]: [Disney]" "not find valid url : https://www.disneyplus.com/error, m_encrypedID :
2025:09:04-15:29:15 0x00004fa4 [Info]: URLDecorator: open url "https://forum.dvdfab.cn/?c_bm=dvdfab&c_app=streamfab&c_id=49&c_sys=x64&c_ver=6253&client_m=MDgtNWItZDYtMDktY2YtZDE6M2MtN2MtM2YtZDMtMjAtZGI%3D&client_e=am9obkBmcmVpbWFuLnVz&c_ut=paid&c_app_from=official&c_rec=49&c_dt=click&c_wh=mainpage&client_t=1624742624_7OKIgGLptE&c_ad=dvdfab_streamfab_mainpage_paid&token=419fa5697f7c3f8b2aabafc871d7486d"
2025:09:04-15:30:22 0x00004fa4 [Info]: command: start connect server thread
2025:09:04-15:30:22 0x00004fa4 [Info]: command: connect server finish
2025:09:04-15:30:22 0x00004fa4 [Info]: command: parse server command
2025:09:04-15:30:22 0x00004fa4 [Info]: command: compare server command between server and local

Germania

No problem detected ..

.. but I can't test in USA

Try to rename your cache (if SF closed) - like here
after this new login for all provider required

John Freiman

Thanks @Germania , I guess I'll re-install again.

simchris

I find, as many others post on here -- that simply clearing your cache and temp folders can often fix this stuff. I generally never have to "reinstall" -- just clear the temp and cache folders, then relogin to Disney+. ALSO: be aware, as I'm sure you know, all these systems randomly have technical issues. With Disney+ doing some oddball stuff with HULU, I've been having to ping pong between their two systems to download some things (e.g., Alien Earth).

jpp72

For a while, complete clean install was absolutely necessary. Problem is, it's a major PITA.

You will notice that the people who experience the least issues actually don't do re-installs. They keep multiple versions in different folders.

I honestly don't see an advantage to the clean install.

If you start fresh with a clean install, then subsequently you should just rename the install folder and install the new version.

After you do that, you can use the version that works best for you for that particular module.

Finally, from there, all you'll need to do is rename your cache folder if you ever get problems.

highlanr

That looks like a VPN issue and if your not using one...I have no bloody idea then.