Warning email from Amazon - the story continues

ms-dfav

I just got a warning email recently (Important Notice, Account Specialist, etc. like in https://forum.dvdfab.cn/forum/streamfab-support/streamfab/465208-warning-email-from-amazon).

It is a result of downloading via SF 6.2.5.0-6.2.5.3, since less than a month, from Amazon Prime and AppleTV+ subscription, nothing else (no VOD purchases).

So we're still not safe.

This Amazon account is too important for me to proceed further, I'm giving up.

@Wilson.Wang please take a look.

Sebastian001

Jack, how are things going with you?

@jpp72

jpp72

Work has been quite insane lately so my usage is way down. I also am having issues on both my Canadian and US accounts. Don't want to go into details because this is a public forum but i currently can only download from Prime and a specific channel in Canada and only Prime in the US.

No warning but that is to be expected as i only downloaded a few things and only started recently

ms-dfav

Clearly 100 items per day is too much... but it would be nice to know what amount of activity is considered low enough to not to trigger anything.

... anyone?

jpp72

I just got a warning email recently (Important Notice, Account Specialist, etc. like in https://forum.dvdfab.cn/forum/streamfab-support/streamfab/465208-warning-email-from-amazon).

It is a result of downloading via SF 6.2.5.0-6.2.5.3, since less than a month, from Amazon Prime and AppleTV+ subscription, nothing else (no VOD purchases).

So we're still not safe.

This Amazon account is too important for me to proceed further, I'm giving up.

@Wilson.Wang please take a look.
ms-dfav

So you are saying this is your 2nd warning?

If it's your first warning, did you pause your downloading at all? If you did, how long did you pause?

For a first warning, there is no way of knowing if it's from 6.2.5.0+.

When i got the US Warning, i stopped for like a full month. Same for Canada. Yet, i only got the Canada warning like a month after i stopped downloading

Yes my usage is nowhere near what it was but i did download some stuff.

Stan001

The only way to be and stay safe is not use SF, unless your part of a very small group who say they keep downloading and get no notices.

Torrents and newsgroups still flood the network with Amazon rips, but it's more likely with them, they use something different than SF.

And SF let it known before they are not sure what caused it, they assumed an API change was needed, and they added an internal script that they say makes it look like you watched the movie.

ms-dfav

So you are saying this is your 2nd warning?

If it's your first warning, did you pause your downloading at all? If you did, how long did you pause?

For a first warning, there is no way of knowing if it's from 6.2.5.0+.

When i got the US Warning, i stopped for like a full month. Same for Canada. Yet, i only got the Canada warning like a month after i stopped downloading

Yes my usage is nowhere near what it was but i did download some stuff.
jpp72

This is my first warning (is there a second one? I got the impression that the second warning is just a 'say bye-bye to your account').

I am pretty sure this is from 6.2.5.0+. Here's my investigation of the HDD contents (just Amazon downloads):

at the end of March there are some downloads, the last version of SF used was 6.2.4.2
zero downloads in April, May, June and most of July
~15 items at the end of July via SF 6.2.4.6
after that, straight cut to SF 6.2.5.0 and the middle of August: AppleTV+ subscription and a lot of downloads

simchris

Was the notice also in your Amazon account messages or just the random email? I get phishing emails every week about my various streaming, social, banking and hosting accounts all being in peril, and total scams.

I'm still downloading from Amazon (including subscription channels, not on trial periods) here in the U.S., full paid up and verified no-ad accounts, no VPN, no rental rips, my ratio of watch to rip is 50 to 1.

ms-dfav

Was the notice also in your Amazon account messages or just the random email? I get phishing emails every week about my various streaming, social, banking and hosting accounts all being in peril, and total scams.

I'm still downloading from Amazon (including subscription channels, not on trial periods) here in the U.S., full paid up and verified no-ad accounts, no VPN, no rental rips, my ratio of watch to rip is 50 to 1.
simchris

Yup, it's there in my Amazon 'Inbox', although this is on amazon.co.uk - and it is the only message there, all the other messages (including the ones about subscriptions and deliveries) are on amazon.pl, exclusively.

0xFeedBeef

I just got a warning email recently (Important Notice, Account Specialist, etc. like in https://forum.dvdfab.cn/forum/streamfab-support/streamfab/465208-warning-email-from-amazon).

It is a result of downloading via SF 6.2.5.0-6.2.5.3, since less than a month, from Amazon Prime and AppleTV+ subscription, nothing else (no VOD purchases).

So we're still not safe.

This Amazon account is too important for me to proceed further, I'm giving up.

@Wilson.Wang please take a look.
ms-dfav

The only behaviour that differs and is obvious is that SF doesn't do callbacks to set the "watch progress" on the title; I know once-has-been-stream used to do it at the beginning but then they abandoned that... So could be something as trivial as that...

Although you've not told us if you let the ATV+ sub run for the entire period or cancelled it and got a full refund within the permitted limits (bearing in mind that the permitted limits are longer in the UK and the EU cf. the US).

ms-dfav

Although you've not told us if you let the ATV+ sub run for the entire period or cancelled it and got a full refund within the permitted limits (bearing in mind that the permitted limits are longer in the UK and the EU cf. the US).
0xFeedBeef

Paid for one month so far, still going...

As far as detection works, a simple stat showing that you got through 100 items per day is also suspicious, done day-by-day might be a basis for a warning in itself. Also, starting to watch an episode and then starting another after a few minutes is strange, done for a whole series would be a fingerprint from SF. Just speculating - it can really be anything.

The most important thing I already got from this thread - is that downloading a very moderate amount of Amazon stuff seems safe - so far. If someone experienced something different - please say so.

simchris

I'm only doing moderate downloads now if some old movie or something pops in. Or a series on Apple+. I bulk downloaded a ton of stuff in Q1 as I was trying to dump some 20+ year old DVDs in favor of episodic rips for using in my new Zidoo box. DVD iso of stuff I own can be funky. Obviously moderation is good in all things, except coffee. :)

gorba8.9

This is my first warning (is there a second one? I got the impression that the second warning is just a 'say bye-bye to your account').

I am pretty sure this is from 6.2.5.0+. Here's my investigation of the HDD contents (just Amazon downloads):
at the end of March there are some downloads, the last version of SF used was 6.2.4.2
zero downloads in April, May, June and most of July
~15 items at the end of July via SF 6.2.4.6
after that, straight cut to SF 6.2.5.0 and the middle of August: AppleTV+ subscription and a lot of downloads
ms-dfav

Maybe the quite new AppleTV+ is the trigger.

There won't be a second warning.

If you continue, the next message will be We have indefinitely suspended this account.

And this means completely. Echos, Fires, everything is gone.

AppleTV+, amazon.co.uk... been there.

Nexus-3

Maybe the quite new AppleTV+ is the trigger.

gorba8.9

Interesting, I recently added ATV+ for the first time and I got an email as well.

slottedpig

Here's the question though, has anyone received the message with a new account that never ever used any version before the "fix" was implemented? What if they are just slowly looking at logs etc and getting around to it because its using some AI thing? It seems to me that OP used an old version to download back in march then took a hiatus and then started again.

slottedpig

Also has anyone else received a message since the other thread was closed down?

corey75

I've got 6.2.5.0 on one computer and 6.2.5.2 on another. I'm back to using my normal US account and nothing here. I'm hammering 100 per day over the last 3 weeks, and about 10-20 per day prior to 3 weeks ago. Both computers have been the same Amazon account using streamfab since the dawn of creation and all the updates over time.

I retired my test account set up with my 3rd computer since it went past the 30 days and that one was hammered for 100/day. No email warnings from either account. Been using all 3 with and without VPN. Everything is US based so not sure if that makes a difference.

slottedpig

I've got 6.2.5.0 on one computer and 6.2.5.2 on another. I'm back to using my normal US account and nothing here. I'm hammering 100 per day over the last 3 weeks, and about 10-20 per day prior to 3 weeks ago. Both computers have been the same Amazon account using streamfab since the dawn of creation and all the updates over time.

I retired my test account set up with my 3rd computer since it went past the 30 days and that one was hammered for 100/day. No email warnings from either account. Been using all 3 with and without VPN. Everything is US based so not sure if that makes a difference.
corey75

have you used the appletv service through amazon?

simchris

I use the applety, HBO and another via Amazon as has been more reliable for me doing 1080p. US, no VPN, legit long time account. I got the Apple account via Amazon expressly do download a bunch of movies I'd purchased over the past decade to keep without the DRM, and also for couple of the series. Zero issues. Not all of my Apple purchases show up on my Amazon account to download due to licensing things, but 60% or so do, so a win for me.

slottedpig

I use the applety, HBO and another via Amazon as has been more reliable for me doing 1080p. US, no VPN, legit long time account. I got the Apple account via Amazon expressly do download a bunch of movies I'd purchased over the past decade to keep without the DRM, and also for couple of the series. Zero issues. Not all of my Apple purchases show up on my Amazon account to download due to licensing things, but 60% or so do, so a win for me.
simchris

Thank you so it isnt the appletv triggering it then i guess